Location.

The property wasn’t cleaned. Sure there was a “family emergency” from the cleaning company but this is unacceptable. Clearly there is a miscommunication issue between the contact lady and cleaners. The contact lady who I believe is a real estate agent offered us a 50% refund for a place that had dirty towels, garbage in the bathroom bins, hair in the beds, poop stains on the toilet bowl, stains on the shower floor and dog food on the floor. We could not even stay in this place and had to fork out a lot more money for x2 hotel rooms. Extremely disappointed.