Next to the station! Great location

I had to plan a last minute trip to Heidelberg and found the Intercity hotel directly at the train station. Brand new, incredible bed, super-clean and with a friendly and approachable staff! Convenient whether you are on holiday and plan visiting the tourist areas, or if you have to do something else.

Three night stay in a modern and very clean hotel. Staff were very polite, courteous and professional. Fridge in room and a safe that is always appreciated. Breakfast options were great, varied selection that would cater to most breakfast needs. Shower was powerful and toiletries provided. Downside, it was 27C and the air conditioning was very weak, although it worked poorly, it was adequate to cool the room. I only discovered how weak it was when I stayed in Intercity hotel in Wiesbaden. The AC in my room there was top notch and much more powerful. It was room 238 so maybe have a check on the AC unit in that room. I also asked for a clothes iron (bugeleisen) and after waiting for over 60 minutes it still did not arrive and I had to leave for a meeting. Again in the same hotel chain in Wiesbaden, I asked for a clothes iron at 615am and was told it was already out. So maybe get more irons as 1 for a 200 rooms is simply not enough. The hotel is right next to main train station. The rooms are sound proofed and not one train was heard throughout my stay. The WiFi was good and stayed connected throughout the hotel. It was in an excellent location only a few tram stops or bus stops into the old town. Public transport is less than 100m from the hotel. Overall, a very good stay, relaxing and comfortable enough, just get the AC working better and more clothes iron. I would definitely recommend this hotel and look forward to staying there again.

Great comfort and cleanliness. However room only made up for 1 person as only had 1 pillow in bed and 1 set of towels in bathroom. Very convenient for station. Not sure if aircon worked as wanted room cooler .

Apart from the A/C not working in Room 418, everything else was exceptionally good

Very close to the main train station and transit hub.

Very close to the main train station. Felt very empty. The bed sheets were not soft. Everything was clean.

Very nice, clean and well located. We had to pay for parking,that was not clear at booking. Service and quality was great though and were very welcoming.

Brand new hotel, still needs to work out some issues. The AC in our room didn’t work and it took the staff awhile to very kindly find us a room that did have working AC. Rooms were exceptionally clean, pillows were great. However the mattress was a bit noisy when ever one of us moved or adjusted sleeping position. No memory foam topper in the mattress to prevent disruption in partner’s sleep. Fragrance/air freshener used in lobby and elevator was strong and overwhelming, although fortunately not an awful smelling fragrance. Hotel and rooms have nice decor. Rooms were quiet. Google and Apple Maps had difficulty pinpointing the location, took us awhile to find even though we were in the vicinity.