Hotel room as a whole was fine, but the upholstery on the funiture needed cleaning.

everything was amazing

It wasn't like other condos that I have stayed at before. It wasn't as clean as I would of expected. There were many flaws with the condo, such as TV's not working, remotes missing, dishwasher backflow into the garbage disposal, hair from former guest in the bathroom, and the floors were covered with sand. To top it off, I never got my confirmation email from Vacasa, so the check in was really rough. They did after the fact try to email it to me 3 times, but it never arrived, till my last day. I will not stay at Tidewater ever again. There are a lot of other condos, at the same price with better customer service and cleanliness. The only thing that saved us was we were at PCB. It is a shame, we work all year for this one week, and its costly. Not just the condo, but dinners and entertainment. I couldn't wait to leave the condo. I did tell Vacasa employees of the issues, but I guess they were all so busy. Oh, I forgot to mention a Vacasa employee with no curtesy needing to change out fire detectors. Didn't ask if this was a bad time. We had no warning. They just barged in and said they had to do it right now. They could've done it the day we checked out. And they left a mess to boot.

Room and view was great they need to get the elevators working looking at reviews that's been a problem for a very long time took us over an hour to check out because of lack of elevators working so sad because it is a nice resort but elevators are a big issue here many times waiting for a very long to get one.

The waits for the elevators were terrible and the resort chrges way too many fees for as bas as the place is

After you do the on line check in front desk has your packet and your off to a great stay. Rooms are very spacious and full filled with all your needs . With a patio ocean front the view is spectacular. A great place to stay .

DO NOT EVER MAKE YOUR RESERVATION HERE!! IT IS THE WORST NIGHTMARE EVER!! My reservations was made and paid in advance with a confirmation number, I drove 7 hours from Tennessee with my family looking forward to their last beach vacation based on age. I was turned away after 2 hours attempting to find my reservation, no manager could be reached, I finally found a last minute place away from the beach with no view! At 11:50 pm, I get a call that my reservation is found and if I check in before 12:00pm, I will not loose my reservation! This is not a reasonable time, 10 minutes!! I can't even drive there in that time frame! I did not get a refund because the Management would not answer the calls or request. I am not able to get a refund and for a senior family, this is devasting. No one cared that our entire trip was over based on this place lack of professionalism. With my confirmation, they could have seen our place was reserved and paid for and offered another condo or even room, but they did not. I would never recommend this place, it is terrible and will ruin your dreams of the forever trip! Instead it is the worst trip forever!

Room 1404 , dryer didn’t work. Broken tiles in the kitchen covered up with dirty rugs. Casper was filthy. Over an hour wait for an elevator each time. Very inconvenient , for the price people pay to go on vacation these things need to be updated or it needs to be let known from the beginning. Beautiful views from the balcony , pools were nice , beaches were beautiful staff wasn’t very friendly in the front nor helpful. No tissue for bathrooms. No detergent for dishwasher .