Chateau Beachfront Resort - BW Signature Collection
![Chateau Beachfront Resort - BW Signature Collection Hotel in Panama City Beach](https://vr-thumbs.vacationrenter.com/480/booking/430143/f9b67a.jpg)
![Chateau Beachfront Resort - BW Signature Collection Hotel in Panama City Beach](https://vr-thumbs.vacationrenter.com/480/booking/430143/1dad8e.jpg)
![Chateau Beachfront Resort - BW Signature Collection Hotel in Panama City Beach](https://vr-thumbs.vacationrenter.com/480/booking/430143/b2d345.jpg)
![Chateau Beachfront Resort - BW Signature Collection Hotel in Panama City Beach](https://vr-thumbs.vacationrenter.com/480/booking/430143/068f6b.jpg)
![Chateau Beachfront Resort - BW Signature Collection Hotel in Panama City Beach](https://vr-thumbs.vacationrenter.com/480/booking/430143/a485c1.jpg)
Sobre este hotel
Located on the shores of Panama City Beach, Chateau Beachfront Resort features a gulf front, heated outdoor pool. Guests can enjoy free WiFi, and the Shipwreck Island Waterpark is 1.2 km away.
Comodidades
Piscina
Ar-condicionado
Cozinha/Kitchenette
Internet/Wi-Fi
Estacionamento
Lavandaria
Varanda/Pátio
Acesso para cadeira de rodas
À beira-mar/margem
Ideal para famílias
Mapa de Panama City Beach, FL
Hotel em Panama City Beach, FL
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Inclui comodidades essenciaisPiscina, Cozinha/Kitchenette, Ar-condicionado e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
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Comentários
3.6/5.0
Bom(1.657 Comentários )
1.0
Beachfront Location with balcony view of Gulf.
Okay where do I begin! First off the bathroom wrecked of nasty stinky smelly mildew. Then don’t expect to ever receive replacement linens or room freshening. Towels are NEVER changed. Toilet paper must be solid gold because we never got a second roll.
For some reason my upstairs neighbor decided to decontaminate their balcony with a 5 gallon bucket of Clorox bleach destroying my new pair of designer Bermuda shorts as I watched to sunset.
I did enjoy the full sandy beach on the floor of my room although I would have enjoyed having either a beach rake or a broom.
Our room refrigerator was luke warm and fell out of its cabinet on my bare foot.
Make sure you bring your own shampoo and conditioner unless you are bald headed. There were 2 miniature half filled bottles that I couldn’t squeeze hard enough to release their precious liquids.
Oh did I mention you will NEVER see room service or towels or toilet paper ever again no mater how many days you stay at this BEST WESTERN SIGNATURE COLLECTION HOTEL.
There is a delightful outdoor Tiki bar but DO NOT ask for a Pina Colada because the RUDE bartender will simply turn and tell you that she is out of Pina Colada mix and then promptly turn and continue her personal conversation with her boyfriend.
Let me mention that the B-A-T-H-R-O-O-M was apparently never been cleaned. There was even blue soap scum on the soap tray even though there isn’t blue soap anywhere to be found.
As you may have read in other reviews of this Best Western SIGNATURE COLLECTION HOTEL the floors are filthy.
Now let me mention that parking is an issue or should I say the lack of parking. We had to park far from our room every night. And there are NO security cameras in the parking area for safety and security.
For some reason the staff seems to be constantly roaming the property but not really serving the guests.
Although I was able to tip a young employee to give me a few needed towels on my second night.
3.0
Location was great. Right by the beach
Where to begin. Front desk staff not polite,curtious, or welcoming. The smell in the lobby was awful. No towels in room. Asked front desk ,was given 2 towels no hand towels no wash cloths and given an attitude for asking. Seemed likely under influence of drugs and I don't mean weed. Bugs in room on bedding. Hardly any water pressure only utensils in kitchen was 3 butter knives . Pool is small and over crowded. Place is not a resort should not charge resort fees.
1.0
It was on the beach front. That’s it.
Room was flinty, black mold in shower, LARGE roach and staff didn’t believe me snd told me they even if they found it, more would come in from the rain, smelled bad, all landscaping and pool area was littered with trash that looked like it had been there for s whole, no towels in room, asked for towels and non brought. Toilet wouldn’t flush right, Had to call again in the morning to get towels, floors were sandy when we walked in, had to call about roach, no one came, do I had to go to the office to get someone, beds very cheap and uncomfortable, would never stay there for $265, what a rip off. As I turned in keys, another person came in and told them it was a very unpleasant stay too. We couldn’t wait to
Leave.
10.0
Perfect view...comfy clean beds...crisp linen and no nasty coverlet. AC works.
Bathroom bare minimim....needed washcloths but no biggie
5.0
Location was great.
I didn’t like the smell of the lobby area, the bathroom in my room was dated and needed to be cleaned, some areas in the room needed to be cleaned as well. (Floor was dirty, surfaces in room were as well)The rule of housekeeping not coming until the fourth day or not being able to receive clean sheets wasn’t pleasant.
8.0
Loved the remodel. Location was great.
Need another ramp to the bottom floors.
10.0
The room was clean and neat and comfortable. The beach was clean. Did not eat breakfast. Within walking distance of Cpt Jacks, which used to be Bishops and still seemed like the same atmosphere with all you could eat crab legs. I have stayed at the Chateau since I was a teenager coming to PC with my parents and still enjoyed being back as a 76 year old and am looking forward to another trip later this summer.
I didn't like not being able to stay longer and am hoping to stay longer when I come back later this summer.
1.0
I didn’t like anything at all
The photos are misleading, when I arrived at the hotel I realized that it was a dirty place, everything was of poor quality, it looked like an abandoned place.
6.0
Beautiful view
Nasty bathroom - un cleanliness
2.0
The location
I arrived at 3 to be sure I was on site to check in without delays. The check in staff was rude. Overcharged me & told me they seen a different price in the computer. He actually was looking at someone else’s account. So I was also charged twice. They wouldn’t answer the phone of booking staff to call. Didn’t respond to email neither. My check in was delayed by 2 hours. After he finally seen the error he made. No offer to rectify the error. I was embarrassed & my family was inconvenienced.
9.0
LOCATION!! On the beach, with beachfront view!
Next door Harpoon Harry’s restaurant/bar - loud music until 2 am, during last part of stay!
3.0
On the beach
Old and Very dirty
9.0
Beautiful view of the ocean from the room! Comfy beds and great showers with plenty of hot water and good water pressure. Spacious rooms. Friendly staff from lobby to maintenance and housekeeping. Walking distance to incredible restaurant with sunset views for dinner.
10.0
Clean, close to the water, kept up well.
There was no elevators.
10.0
Location was Amazing Beach was BEAUTIFUL The view from our Room was Outstanding and the rooms were perfect. We had 3 adults and 6 kids between 2 rooms and it was perfect.
Front staff, don't remember who but there were, but were very rude. It was too cold for us at that time of year. Leaving Wisconsin we didn't want the same weather we were leaving, so we only stayed the one night and headed further south. The pool was also closed and with 6 kids that was a game changer if it had been warmer at the time.
1.0
Location was on the water
We get there and checked in and tried our best to find our room. With help of someone from housekeeping, we finally found it after going up and down several sets of stairs hauling all our luggage.
We get to the room and it’s not a good situation. My husband wasn’t feeling well and after finally making our way to our room, he was completely over it! And didn’t like at all what he saw. It just didn’t make us feel safe. While the gal at the desk was very kind and tried her best to accommodate us (this was totally not her fault at all) this hotel was NOT a good representation of its advertisement. We went next door and for 30 more had a beautiful room with a balcony and an amazing view and a wonderful breakfast AND didn’t have to walk any stairs .
7.0
View
Bed bugs
10.0
I loved the room and the view
It was just amazing
7.0
The staff was nice and the location was perfect. I also enjoyed the on pool deck bar and grill so you didn’t have to leave the property to get food and drinks. Also loved the lawn tic-tac toe game over looking the beach and sunset!
On the booking site it states a kitchenette was in the room I booked and showed pictures but once getting there they said it had to state it was a full kitchen in writing. Other than that it was done but it wasn’t what we had reserved and that was disappointing
1.0
I did not like anything . The picture online is misleading.
The bathroom was disgusting. Dirty floor and bugs everywhere. Only one roll of toilet paper. They never told me I had to request towels everyday. The room was old and the tub was nasty. I had to clean the tub and request a broom. You had to climb steps. I just had surgery on my knee so this kept me from enjoying the beach because I couldn’t go up and down the many steps. My friend fell. She add 80% of her body burned in a fire. She could not make it up and the steps but once. I was so disappointed and frustrated. The name on the website is not the name on the building yet another big misleading factor to draw you to this place. This should never be recommended until they update the real picture of this place and be honest.
10.0
I loved the beautiful view of the beach from our balcony. The rooms were very clean and nice. Beds were super comfy. AC was cold! Nice. The staff was helpful and amazing. Easy access to the beach. Literally a few steps and you are on it. The beach was wonderful.
The pool was not heated. The kids were super excited about swimming but the water was too cold to get in. ☹️
The walkway and stairs from our room straight to the parking lot were not accessible. Seems like sewage was leaking right there. Super annoying. I know that wasn't something that could be fixed quickly. It just would have been easier to be able to walk that way to our car, instead of walking out of the way.
6.0
Room was clean.
The entry doors do not have a closed seal. You can see daylight showing through. Same for balcony door. The outside of the buildings need to be fixed and cleaned, not visually pleasing to look at. My first thought was to look for another hotel. No elevator. The description of the restaurant is misleading, it's a cafe. Don't expect to walk into a restaurant atmosphere.
7.0
Very pretty
It was good for the price
4.0
Location was amazing. Very close to city center, beach and all activities. I would say that’s the ONLY plus booking this place. Pls stay away from this place otherwise!!!!
I checked into the hotel on the 1st of Sept at around 10pm. There was a male and female at the front desk. Both of whom were EXTREMELY unprofessional. Took them 25 mins to just check me in. The guy was on the phone taking other calls, talking to his colleagues about something completely irrelevant (gossiping about food), he was just smiling and not doing his job, which was to check me IN. It was absolutely annoying. The customer service abysmal at this place. Room cleaning was basically, remove old towels and replace them with new ones. The floor was dirty, bathroom were dirty!!!! Really disappointing and would recommend people to stay away unless you don’t find any other option.
7.0
Location
Water leak balcony
Parking
Gap under front door
8.0
Overall view
The first room they put us in we had about 2 or 3 hours air wasn't working
10.0
The location, the facility, access to the beach, on-site tiki bar, and just in general the atmosphere.
I can’t really say that there was anything that I didn’t like, but next time I will leave the request first floor or third floor.
10.0
Loved that it was on the beach with a beautiful pool view!
No breakfast, saw one cockroach in my room
10.0
The staff!
The ants in my room.
8.0
The price was good to be right on the beach.Close to alot of restaurants. With in walking distance to shops.
7.0
Good location clean room Good price
Water not strong enough
10.0
View and the pool
5.0
Loved the veiw! convention to the beach! nice bar!
I just didn't like when you look at a picture online and it said choice a room and so you do for the price that it says on the one you choose and they give you a completely different room then what you agreed upon. I didn't like that part of the stay.
5.0
very noisy at night, visitors make noise and no one controls them
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Panama City Beach?
O preço médio de um alojamento em Panama City Beach é de R$ 1.079 por noite. Este alojamento é R$ 392 mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Chateau Beachfront Resort - BW Signature Collection. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Chateau Beachfront Resort - BW Signature Collection. Aproveite a água!
Chateau Beachfront Resort - BW Signature Collection permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Chateau Beachfront Resort - BW Signature Collection?
Encontramos 10 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, cozinha/kitchenette, internet/wi-fi e estacionamento.