No comments

No comments

Very nice hotel, with lots of Chinese food and street food options in the blocks around the hotel. We were unknowingly charged extra by the hotel on our credit card for the third person in our party (we had already paid this through Expedia), and the hotel staff on the phone were difficult to work with regarding this. After calling 3 times, they basically said, "We won't help you with this. You need to get a refund from Expedia." Expedia gave us the refund. Thank you, Expedia. No thank you, Sheraton.

Very nice hotel, with lots of Chinese food and street food options in the blocks around the hotel. We were unknowingly charged extra by the hotel on our credit card for the third person in our party (we had already paid this through Expedia), and the hotel staff on the phone were difficult to work with regarding this. After calling 3 times, they basically said, "We won't help you with this. You need to get a refund from Expedia." Expedia gave us the refund. Thank you, Expedia. No thank you, Sheraton.

Great

Great

Best fitness room

Best fitness room

Everything was excellent, except that the elevator was not working and an auxiliary elevator had to be used, and that elevator was a terrible service.

Everything was excellent, except that the elevator was not working and an auxiliary elevator had to be used, and that elevator was a terrible service.

Excellent hotel!

Excellent hotel!

We stayed here for one night to go to a concert at Citifield. The hotel was very easy to find and the valet parking was very convenient. We pulled into the underground garage adjacent to the hotel and they handled everything. Check in was a breeze. The room was clean and quiet. The bathroom was a good size and also very clean. The hotel is currently undergoing renovations so it was a little shocking waking up to a man on a lift outside of our window. The lobby was being painted as well. The staff was very friendly, and gave us several options for transportation to get to Citifield (which was a 2 minute subway ride! Super convenient). The hotel is located smack dab in the middle of a very busy Chinese dominated area. We felt safe walking the streets. And even had a bite to eat at one of the local restaurants. Overall a great experience

We stayed here for one night to go to a concert at Citifield. The hotel was very easy to find and the valet parking was very convenient. We pulled into the underground garage adjacent to the hotel and they handled everything. Check in was a breeze. The room was clean and quiet. The bathroom was a good size and also very clean. The hotel is currently undergoing renovations so it was a little shocking waking up to a man on a lift outside of our window. The lobby was being painted as well. The staff was very friendly, and gave us several options for transportation to get to Citifield (which was a 2 minute subway ride! Super convenient). The hotel is located smack dab in the middle of a very busy Chinese dominated area. We felt safe walking the streets. And even had a bite to eat at one of the local restaurants. Overall a great experience

Check in was easy enough although we weren’t told how to access wifi but it was easy enough to figure out. There was no mention of active renovations so it was unpleasant waking up to drilling sounds our first morning. Then our 2nd and last morning someone (perhaps housekeeping) knocked on our door and entered the room despite the privacy notice on the door at 7:03am. I can’t say for sure who it was bc the person didn’t identify themselves but realized we were still in bed and left promptly - no apology. Being that this hotel is a marriot i did have higher expectations. I understand it was a Sheraton and renovations going on but this hotel is old and outdated so paying marriot prices for a room that i didn’t even feel comfortable enough to shower in is disappointing. We came back late after a concert wanting to shower and something backed up in the tub (i guess bc of all the rain) and left black dried crud in the bottom of the tub. It was too late to complain that night. The black out curtains did keep the room nice and dark but unfortunately we did not have the opportunity to take advantage of that being woken up both mornings quite early.

Check in was easy enough although we weren’t told how to access wifi but it was easy enough to figure out. There was no mention of active renovations so it was unpleasant waking up to drilling sounds our first morning. Then our 2nd and last morning someone (perhaps housekeeping) knocked on our door and entered the room despite the privacy notice on the door at 7:03am. I can’t say for sure who it was bc the person didn’t identify themselves but realized we were still in bed and left promptly - no apology. Being that this hotel is a marriot i did have higher expectations. I understand it was a Sheraton and renovations going on but this hotel is old and outdated so paying marriot prices for a room that i didn’t even feel comfortable enough to shower in is disappointing. We came back late after a concert wanting to shower and something backed up in the tub (i guess bc of all the rain) and left black dried crud in the bottom of the tub. It was too late to complain that night. The black out curtains did keep the room nice and dark but unfortunately we did not have the opportunity to take advantage of that being woken up both mornings quite early.

This would have been a perfect stay for us. The location, parking, cleaniness, and staff are excellent! The only thing disappointed is the $100 extra fee added for bringing a dog. It might have been expedia didn't specify so was different surprise with the $100 additional fee for a pet. Next time, I would still stay there but probably not going to bring my dog.

This would have been a perfect stay for us. The location, parking, cleaniness, and staff are excellent! The only thing disappointed is the $100 extra fee added for bringing a dog. It might have been expedia didn't specify so was different surprise with the $100 additional fee for a pet. Next time, I would still stay there but probably not going to bring my dog.

Excellent

Excellent

good

good

Very pleasant and fun!

Very pleasant and fun!

good

good

The hotel was great: clean, new carpets, modern, staff was responsive and eager to please, parking was convenient and fairly economical, gym was clean with good equipment, and on-site dining was economical (compared to city prices) and pretty good (only tried the breakfast). It was also very close to the BJK tennis center, which was great. The drawbacks were the extreme traffic (pedestrian and car) surrounding the hotel and if you don't like eating Chinese or Korean food, there were no other restaurants in the vicinity. And, even though the tennis center was a mile or two away, with traffic it could take up to 20 minutes to get back to the hotel due to the traffic.

Excellent location for downtown Flushing, plenty of places to dine right around the hotel, friendly and helpful staff

Excellent location for downtown Flushing, plenty of places to dine right around the hotel, friendly and helpful staff

Great location

Great location

this good service hotel