The hotel is very good to reach, we went from the Elisabeth line, it is like a 10 minute walk towards the boat terminal. We didn't know where the boat goes from so just stayed in the middle but you need to look for the small white ferry on which side it docks. We before hand bought the tickets to go towards the hotel from the Canary Wharf dock, but it wasn't really needed as they didn't check the ticket. Once arrived at the hotel the staff was very nice and at the end of check-in we gotten a nice and warm cookie. The room we got wasn't the biggest and was a bit dated, nevertheless it was still a good room to just stay in. We were most of the time outside of it and just came back to chill a bit or to sleep. Overall a nice experience!

We loved this hotel! It was really fun for the children to get a boat across the river to get there. The check in staff we really efficient, it was much appreciated as it was late at night and we were all tired. The man even checked if it was ok to give the kids sugar, to which he produced warm cookies for us all which was a lovely guesture. The room was spacious for all 5 of us with a beautiful view of Canary Wharf. It’s a great location because proximity to the Elizabeth makes it quick and easy to get into town

We loved this hotel! It was really fun for the children to get a boat across the river to get there. The check in staff we really efficient, it was much appreciated as it was late at night and we were all tired. The man even checked if it was ok to give the kids sugar, to which he produced warm cookies for us all which was a lovely guesture. The room was spacious for all 5 of us with a beautiful view of Canary Wharf. It’s a great location because proximity to the Elizabeth makes it quick and easy to get into town

It was a bit more remote that we had realised, we are very used to using the tube but the hotel was accessible by buses or a boat, which were both great as it happens. Check in took ages, two lines and noone allowed those waiting rhe longest to go first. One free cookie between 2 people but not if you have a nut allergy or gluten in tolerance. This hotel is trying too hard to be posh with posh cookies, and posh coffee sachets, completely unnecessary. Nescafe and some cheeap biscuots in the room would be perfect, and knock a few quid off the price of the stay. The room was lovely, a great size and aside from a lack of tea and coffee, it was great, quiet, large, good shower, nice big towels. Their wasdnt enough tea and coffee to have more than one drink each which is ridiculous, and it took 20 mins queuing and waiting at reception for the 5 men to get me some more, its basic stuff to have enough supplies in the rooms. It was a nice hotel with lots of space which is hard to come by in London. It was very close to the bus stop and ypu could cross the river for free with ypur room card which was good.

It was a bit more remote that we had realised, we are very used to using the tube but the hotel was accessible by buses or a boat, which were both great as it happens. Check in took ages, two lines and noone allowed those waiting rhe longest to go first. One free cookie between 2 people but not if you have a nut allergy or gluten in tolerance. This hotel is trying too hard to be posh with posh cookies, and posh coffee sachets, completely unnecessary. Nescafe and some cheeap biscuots in the room would be perfect, and knock a few quid off the price of the stay. The room was lovely, a great size and aside from a lack of tea and coffee, it was great, quiet, large, good shower, nice big towels. Their wasdnt enough tea and coffee to have more than one drink each which is ridiculous, and it took 20 mins queuing and waiting at reception for the 5 men to get me some more, its basic stuff to have enough supplies in the rooms. It was a nice hotel with lots of space which is hard to come by in London. It was very close to the bus stop and ypu could cross the river for free with ypur room card which was good.

lovely hotel very friendly staff . food excellent , rooms lovely

lovely hotel very friendly staff . food excellent , rooms lovely

The staff were really lovely and helpful. The room (junior suite) was really nice. Good heated terrace overlooking the river. Good choice at breakfast but some of the hot buffet food was almost cold which let it down. Had an evening meal which was very good. Bar area nice. Comfy settees. Good ferry service to canary wharf.

Only marked this hotel down as the lady at check-in wasn’t very nice. After 3 attempts she finally found my booking and then tried to get me to pay again when I had already shown her my receipt. No apologies and unfortunately due to all that was going on I didn’t get her name! She then took a deposit of £50 something that the 2 people I was travelling with wasn’t asked for. On checking out I checked my credit card and £50 had been taken again!! Jonas was very helpful and hopefully has sorted it out (I hope)!

The staff were really lovely and helpful. The room (junior suite) was really nice. Good heated terrace overlooking the river. Good choice at breakfast but some of the hot buffet food was almost cold which let it down. Had an evening meal which was very good. Bar area nice. Comfy settees. Good ferry service to canary wharf.

Only marked this hotel down as the lady at check-in wasn’t very nice. After 3 attempts she finally found my booking and then tried to get me to pay again when I had already shown her my receipt. No apologies and unfortunately due to all that was going on I didn’t get her name! She then took a deposit of £50 something that the 2 people I was travelling with wasn’t asked for. On checking out I checked my credit card and £50 had been taken again!! Jonas was very helpful and hopefully has sorted it out (I hope)!

Free Uber Boat between hotel and Canary Wharf. Great breakfast!

Free Uber Boat between hotel and Canary Wharf. Great breakfast!

Pleasant hotel for the money, rooms are tidy and well presented - staff are friendly and helpful and there is a jetty with a ferry service connecting to Canary Wharf (& easy access to Uber boats) Breakfast was above average with a good selection and nice quality food & the bar has a lovely patio overlooking the river.

Pleasant hotel for the money, rooms are tidy and well presented - staff are friendly and helpful and there is a jetty with a ferry service connecting to Canary Wharf (& easy access to Uber boats) Breakfast was above average with a good selection and nice quality food & the bar has a lovely patio overlooking the river.

Rooms spotlessly clean. Good room facilities, great check in staff. Arriving by boat is a bit special.

Rooms spotlessly clean. Good room facilities, great check in staff. Arriving by boat is a bit special.

Room, view, breakfast and parking was excellent. The free boat to Canary Wharf was a wonderful and welcome surprise

Room, view, breakfast and parking was excellent. The free boat to Canary Wharf was a wonderful and welcome surprise

Nice hotel. Lovely super king bed. Free Uber Clipper to Canary Wharf which was unexpected. Only downside was no breakfast in price. £40 for two is steep and we didn’t bother.

Food choice was very good. Lots of plant based alternatives at breakfast and on the bar menu. Staff were friendly amd helpful. Surrounding area isnt great, but hey, its London. The rooms could do with updating. A few things are looking tired.

Nice hotel. Lovely super king bed. Free Uber Clipper to Canary Wharf which was unexpected. Only downside was no breakfast in price. £40 for two is steep and we didn’t bother.

The bathroom was tiny, with bath panel coming away from bath. No bath robes, slippers or fridge available in room.

Nice hotel. Foyer and restaurant / bar up to date and comfortable. We didn't use the parking lot but the drop off is super small and tight. Always feel like you're in the way. Rooms are converted apartments. Rooms were a good size and AC was perfect. It was nice we could actually open the patio doors. No fridge though which would've been a nice touch. Common areas in the apartments could do with an update. New carpets, coat of paint brighter lighting. And the elevators definitely need doing. They're sound but small and slow. The food was amazing! Breakfast was out of this world. Think of a food and they had it! You could go light or full English. We are and would be good till late afternoon or dinner. Staff were great and very helpful. River taxi right from the hotel was an absolute bonus and allows you direct access to Canary wharf for free! Runs from 7 to 11:30 if I remember correctly. From canary wharf you get access the London underground and overground services. Can walk along the river and see quite a few historical points. Pub 2 doors down. A local but inviting and great food. I would definitely stay there again. Overall great value for the money, especially in London. To the staff, you did an amazing job and thank you.

The hotel is great, restaurant was really nice! The area wa a bit limited, with the hotel being right on the river I felt like going out seemed like more of a hassle rather than being in a central location nearer to a tube station

The hotels offers good conditions for sleep, but the breakfast could include more vegan options. Thank you!

The hotels offers good conditions for sleep, but the breakfast could include more vegan options. Thank you!

Views are great and so is initial inside look but lifts are small and family of 5 plus bags is not happening. Giving cookies out without asking if there are allergies is dangerous. 12.5% service charge for poor service in restaurant is excessive, rooms little dated no usb charging points and no robes as advertised. However getting a ferry to and from hotel is quite quirky and kids loved it. If its a base for going around and resting your head then perfect.

Views are great and so is initial inside look but lifts are small and family of 5 plus bags is not happening. Giving cookies out without asking if there are allergies is dangerous. 12.5% service charge for poor service in restaurant is excessive, rooms little dated no usb charging points and no robes as advertised. However getting a ferry to and from hotel is quite quirky and kids loved it. If its a base for going around and resting your head then perfect.

Location excellent Free boat to canary wharf is brilliant

Location excellent Free boat to canary wharf is brilliant

All staff were professional, polite and very helpful- made us feel very welcome. The facilities were excellent especially the ferry.