staff is very friendly and efficient. Location is ideal. Breakfast was excellent.

This is a great hotel in a perfect location. We were 5 minutes to St Mark's. Right on the Canal. Service was amazing. Hans at the front desk was the best. I highly recommend this hotel.

Really enjoyed our stay. Every person on staff so helpful, patient and kind. Staff assisted with transportation and dinner reservations. Sparkling wine was on ice and waiting. I believe an upgrade wouldn't be possible on room due to specific room we reserved was already an upgraded room.

Nice hotel and friendly staff. Room was very small.

Excellent service, lovely room with a great bathroom. A few steps from the Alilaguna transfer from/to the airport, for the Vaporetti and a very short walk to St Marks. A pleasant terrace on the waterfront - rare. A most friendly hotel.

This is a wonderful hotel. Very centrally located without feeling claustrophobic, since the grand canal and a beautiful view is right outside the door. The staff are very friendly and welcoming and the rooms are beautiful. I’ve stayed here previously and will likely stay again on my next trip to Venice!

Perfect location and classic views sites and restaurants, St Marks square a few minute walk away. Excellent breakfast, rooms were wonderful (splurge on the lagoon view with balcony shown in pictures)

Convenient, close to everything. Very hospitable staff.

Not enough explanation has done at reception.

The importance of cleanliness was evident everywhere in the hotel.

Staff generally friendly and polite hotel decor is tired and needs a refurb without doubt the hotel staff go some way to making this a 4 star review

The staff was extremely polite and helpful. The food at their restaurant was marvelous!

The entire Staff from front desk, room service, room helpers to the restaurant on site every waiter and there assistants where full of smiles and helpful every step of the way. Can’t wait to come back.

My experience was lovely. Everything was wonderful and the view of the canal made my day.

Staff was super friendly and helpful. Room was super comfortable with a view. I was sad to leave. Breakfast was excellent.

It was supposed to be a 4-star hotel. The first room they tried to put me in was at best a 2. The second room maybe a three. I did not buy the cheapest room. The first room was a closet with a view of a construction tent 3 feet away. The 2nd room was a little biger with a view of another building 4 feet away.The hotel is not in good shape. The bathroom has been updated. The shower is barely big enough to stand in.There are no usable electric sockets in the bathroom. The sockets in the bedroom were so old that the plugs fell out of the wall and were not near the bed or bathroom. A friend upgraded to a water view. It was a better room but hundreds of dollars more expensive, and it still did not meet 4-star standards. The employees were kind and helpful, but the hotel needs a lot of work.

Lovely hotel, friendly and efficient, close to all amenities, room was lovely with the most amazing view over the lagoon, restaurant served authentic food, thank you

This property is overpriced for the condition of the hotel.

Lovely place to stay

The location was great, easy drop off/pick up from water taxi and so close to most attractions. Staff super nice and helpful.

Great location, walking distance of everything. Great room, amazing balcony with canal view. Only bad thing ; the breakfast; past dated pastries, tasted old, eggs almost watery, bacon undercooked, for a buffet, very few options. And few staff in breakfast

We were in Venice to start our 40th wedding Anniversary celebrations. The hotel location was great unfortunately we had no view could not open curtains as brick wall right outside, but that was the chance I guess. I was surprised in this day and age no USB charging devices in the room although it had tea, coffee etc. the phone was old and could be updated with new one with a USB charger on it. While the hotel is in a great location it is a little tired the carpets definitely showing ware and tear. Staff were all excellent especially Hans at check in.

Beautiful views from our room. Convenient transportation.

We loved our stay in this hotel!! My wife and I stayed in the junior suite with a wonderful view of the sea. The room was beautiful and spacious with modern touches. Great location and a very friendly staff. The breakfast was excellent!

We loved our stay at the hotel Savoia & Jolanda. We had a beautiful suite with terraces overlooking the lagoon and the views were spectacular. The breakfast was fantastic and having an outdoor restaurant downstairs at the hotel was also great. The staff were mostly cordial and helpful, however, I chipped a filling on a front tooth the night we arrived and asked the front desk for help finding a dentist on a Saturday and while they said they were trying to find me an office that was open I ended up finding one on my own (who by the way was fantastic and did a great job) and as we were leaving for my appointment we saw the two gentlemen at the front desk busy chattering (definitely not busy searching for a dentist for me) and no one ever got back to me or inquired about my situation. The lobby and the hallways of the hotel are in definite need if refurbishing, but the rooms and bathrooms are all beautifully and tastefully renovated. Our only complaint: the shower didn't have a barrier to contain the water and the water would be all over the bathroom floor (for which we had to use lots of towels to dry). This is commonly seen in hotels in Italy and really baffles me as an unexplainable phenomenon easily fixable by either putting a barrier on the floor or adding a glass door! The location is close to hundreds of restaurants and shopping options as it's a 2 minute walk to St. Mark's Square. Also one can take the Vaporetto to Mestre right across from the hotel.

Hans is still at the front desk--just like our first stay here in 2012. And his service, attitude, and helpfulness was simply superior. The location and ease of access form the airport make this a wonderful choice.

A phenomenal experience that helped make our visit to Venice so memorable! From the wonderful welcome to the delicious breakfast to the gorgeous room to the convenient location to the amazing customer service it was the perfect stay. The rooms are gorgeous and if you get one with a balcony like we did, we loved sitting out there and listen to the bustle of Venice. Absolutely perfect and top notch hotel. Would highly recommend and stay again.

Great place, nice staff… walking distance to main attractions and excelente breakfast!

everything

The view out of our balconey was to die for. Proximity to all transportation as well as san marco square was fabulous! The staff worked hard to help us with everything!

Been there 6 times, great location.

the hotel was close to st mark's square, gondolas and great restaurants. the staff was amazing and friendly. the bed was very comfortable and bathroom was large with a jacuzzi. i will stay here again