I was surprised. Usually Best Western hotels are a safe bet. I travel quite often for work and whenever possible, I’ll select a Best Western because regardless of the area, they hold that standard. This wasn’t the case at this hotel.

Bed uncomfortable, woke up with aching back. The hotel smelled. Fire alarm in the middle of the night. Worst stay in a hotel ever. Did not supply sugar or creamer in the room the second morning. When asked for extra sugar the staff person gave only 2 packets. Could not get hot water out of the tap in the sink. Never again will I stay or recommend this place.

Bed uncomfortable, woke up with aching back. The hotel smelled. Fire alarm in the middle of the night. Worst stay in a hotel ever. Did not supply sugar or creamer in the room the second morning. When asked for extra sugar the staff person gave only 2 packets. Could not get hot water out of the tap in the sink. Never again will I stay or recommend this place.

Our stay here was terrible. There is a tent city of drug addicts across the street beside the hotel parking lot. After checking in, we parked our SUV. My husband and I opened the trunk, and he returned to the driver's seat to get something. At that moment our daughter saw a woman resident of tent city round the corner of the building beside the lot and make a beeline for me. My back was turned. My husband returned to the back of our SUV looking behind me. I turned quickly and saw the woman turn around and walk away. She was so close I could have pushed her. She turned around when she saw my husband was there. I was almost mugged. The whole thing happened in less than 10 seconds. We had our guard up for the rest of the weekend. Then we went to our rooms (a friend was with us and had her own room). When we got to our room, the door was held open by the deadbolt. Our friend's room had two adjoining doors, one of which was a one-way door, meaning the occupant in the other room could open their door and walk into her room unimpeded. Both our rooms were dirty (unvacuumed in the corners, brown smears on the carpet, dark curly hairs on the bathroom counter). Our A/C did not work. The TV was shot to hell, the picture and sound were horrible. Neither room had towels when we got there and it took several calls to the front desk to have some delivered. We were there on a long weekend but if there had been rooms elsewhere, we would have changed hotels. This place is dirty and dangerous.

Stop was nice !!! Clean hotel , staff really nice and friendly

Accommodation was OK but essentials such as towels, face clothes were scarce and we had to track down staff to resupply. Used syringe was found between 3rd and 4th floor stairwell....upsetting! Staff were helpful in addressing these inefficiencies but room should have been properly equipped.

Accommodation was OK but essentials such as towels, face clothes were scarce and we had to track down staff to resupply. Used syringe was found between 3rd and 4th floor stairwell....upsetting! Staff were helpful in addressing these inefficiencies but room should have been properly equipped.

There was no fire alarm and the bathroom was not clean

There was no fire alarm and the bathroom was not clean

Terrible area, lots of homeless

Terrible area, lots of homeless

literally graffiti on the wall in my room, sketchy person knocking on my door at 11pm, smelly and old, slept both nights with the lights on.

literally graffiti on the wall in my room, sketchy person knocking on my door at 11pm, smelly and old, slept both nights with the lights on.

The hotel was full of homeless people. We did not stay and it is very hard to get a refund. Do not go to downtown Sudbury.

The hotel was full of homeless people. We did not stay and it is very hard to get a refund. Do not go to downtown Sudbury.

Very many homeless people next door but did not bother us. In fact it was sad to see.

Very many homeless people next door but did not bother us. In fact it was sad to see.

The homeless encampment across the street made it feel unsafe and dirty.

The homeless encampment across the street made it feel unsafe and dirty.

Great location, walking distance to local eateries. Free breakfast and pet friendly room was great!

We enjoyed our stay. The East Indian food in the restaurant was great. Breakfast was good!!

We enjoyed our stay. The East Indian food in the restaurant was great. Breakfast was good!!

Great location, walking distance to local eateries. Free breakfast and pet friendly room was great!

Stay was fine, but the place around the hotel is crawling with junkies. I will not go there with my family again.

Stay was fine, but the place around the hotel is crawling with junkies. I will not go there with my family again.

The hotel was dealing with a mechanical issue that was out of their control. The staff went over and above to accommodate me and make my stay comfortable. It was much appreciated.

The hotel was dealing with a mechanical issue that was out of their control. The staff went over and above to accommodate me and make my stay comfortable. It was much appreciated.

It is right across from a park where there are homeless/druggies. There is no parking at the hotel-parking is across the street. We got to our room and there was no power on the one side/wall where the lights and alarm clock was. The elevator quit working so we have to walk upband down 4 flights of stairs. The pop machine is not working on our floor, found that out after we got back up here. And we've only been here for about 5 hours. So extremely disappointed. I will never stay here again, nor would i recommend it to anyone else. Definitely not worth the price. Two thumbs down

It is right across from a park where there are homeless/druggies. There is no parking at the hotel-parking is across the street. We got to our room and there was no power on the one side/wall where the lights and alarm clock was. The elevator quit working so we have to walk upband down 4 flights of stairs. The pop machine is not working on our floor, found that out after we got back up here. And we've only been here for about 5 hours. So extremely disappointed. I will never stay here again, nor would i recommend it to anyone else. Definitely not worth the price. Two thumbs down

Homeless people across street with used syringes, restaurant in hotel was not open, dirty bathroom floor, sound on Tv fuzzy, no other restaurants to choose from on a Sunday other than a sub shop. Bed was comfortable, point of sale devices not working at check in,

Homeless people across street with used syringes, restaurant in hotel was not open, dirty bathroom floor, sound on Tv fuzzy, no other restaurants to choose from on a Sunday other than a sub shop. Bed was comfortable, point of sale devices not working at check in,

Extreme amount of homeless people right next to parking lot. Very bad area. Bugs in bed when I arrived to my room.