The room was cold and I was unable to control the heat. The shower was so hot I couldn’t regulate it

Good, clean, and friendly staff. The biggest issue is the poor WiFi service

It’s a nice property close to where we needed to be. An EXCELLENT value. We’ll definitely consider it on our next trip.

It’s a nice property close to where we needed to be. An EXCELLENT value. We’ll definitely consider it on our next trip.

Heather was welcoming at the front desk and the breakfast in the morning was good.

Heather was welcoming at the front desk and the breakfast in the morning was good.

Clean, easy, comfortable

Clean, easy, comfortable

We loved it! We already booked our next stay there.

We loved it! We already booked our next stay there.

Hotel is quiet, clean and safe

Hotel is quiet, clean and safe

The Front Desk staff were Professional,Polite and accommodating. Heather was and the young Man with reddish colored hair was Polite,outgoing and Professional (forgot his name). I will be Back and have already recommended your Hotel. Breakfast was awesome and the Housekeeping staff kept the room immaculate and the inside of the Hotel spotless. Well Done!

The Front Desk staff were Professional,Polite and accommodating. Heather was and the young Man with reddish colored hair was Polite,outgoing and Professional (forgot his name). I will be Back and have already recommended your Hotel. Breakfast was awesome and the Housekeeping staff kept the room immaculate and the inside of the Hotel spotless. Well Done!

Room was noisy because of the loud air-conditioning unit. Pillows were awful, and small. The bathroom was very inconvenient to use. The morning breakfast was unhealthy and on two days, the coffee machine broke down.

Our stay was very good and comfortable and very clean but staff was a little rude and parking was $10 :(

Room was noisy because of the loud air-conditioning unit. Pillows were awful, and small. The bathroom was very inconvenient to use. The morning breakfast was unhealthy and on two days, the coffee machine broke down.

Our stay was very good and comfortable and very clean but staff was a little rude and parking was $10 :(

Comfortable room, convenient location in a nice area for getting outside and walking, decent breakfast, helpful staff.

Comfortable room, convenient location in a nice area for getting outside and walking, decent breakfast, helpful staff.

The room was spacious and clean. The breakfast was okay, nothing special. Coffee available in the lobby all day.

The room was spacious and clean. The breakfast was okay, nothing special. Coffee available in the lobby all day.

No pool or hotub. They say they have it but not available.

No pool or hotub. They say they have it but not available.

Check in was ok, although the employee checking me in was a little rude. When he told me that they would be putting a $100 hold on my credit card, I was fine. When they told me they would be charging a $10 parking fee, I was a bit miffed. I mentioned that was not stated on Hotels.com when I was making my booking he got frustrated and said that it was standard and that they have contacted Hotels.com on a number of occasion and asked them to add the charge onto their booking. Honestly, they should have not been charging for parking. It isn't like they are close walking distance to a lot of places that would take up their parking, without frequenting the hotel. In addition they are no where near the airport, or even a park and ride location. The only reason to charge a $10 a night fee to pay for parking, is to pay their hourly employees, and to serve as another revenue stream. If they had included the $10 a night as part of their room charge they would make more money, and upset less customers. They should NOT have HIDDEN FEES! The room was a king room, not a king suite. The only thing that I could tell was the difference was that a king suite had a love seat, instead of just a single are chair. Breakfast looked O.K. The restaurant, bar, and pool were closed for the season, but the hot tub was still operating. That didn't make much sense to me. It felt like they just didn't have enough employees to staff the restaurant and bar. Not cool. Not straight forward.

Check in was ok, although the employee checking me in was a little rude. When he told me that they would be putting a $100 hold on my credit card, I was fine. When they told me they would be charging a $10 parking fee, I was a bit miffed. I mentioned that was not stated on Hotels.com when I was making my booking he got frustrated and said that it was standard and that they have contacted Hotels.com on a number of occasion and asked them to add the charge onto their booking. Honestly, they should have not been charging for parking. It isn't like they are close walking distance to a lot of places that would take up their parking, without frequenting the hotel. In addition they are no where near the airport, or even a park and ride location. The only reason to charge a $10 a night fee to pay for parking, is to pay their hourly employees, and to serve as another revenue stream. If they had included the $10 a night as part of their room charge they would make more money, and upset less customers. They should NOT have HIDDEN FEES! The room was a king room, not a king suite. The only thing that I could tell was the difference was that a king suite had a love seat, instead of just a single are chair. Breakfast looked O.K. The restaurant, bar, and pool were closed for the season, but the hot tub was still operating. That didn't make much sense to me. It felt like they just didn't have enough employees to staff the restaurant and bar. Not cool. Not straight forward.

My stay only had one tiny downside: the pillows were very small and soft. However, the upsides of my stay were huge. First and foremost, the woman with the blue hair at the front desk was so welcoming and personable. I was staying at the hotel during a difficult personal time, and she made me feel safe and welcome. I appreciate her kindness towards me and my dogs so much. Second, the breakfast buffet was spectacular. Biscuits and gravy, sausage, eggs, potatoes, waffles, oatmeal, french toast, bagels, you name it, they had it. I highly recommend this hotel, maybe just bring your own pillow.

My stay only had one tiny downside: the pillows were very small and soft. However, the upsides of my stay were huge. First and foremost, the woman with the blue hair at the front desk was so welcoming and personable. I was staying at the hotel during a difficult personal time, and she made me feel safe and welcome. I appreciate her kindness towards me and my dogs so much. Second, the breakfast buffet was spectacular. Biscuits and gravy, sausage, eggs, potatoes, waffles, oatmeal, french toast, bagels, you name it, they had it. I highly recommend this hotel, maybe just bring your own pillow.

Stains on floor and bed linens. Sink had large crack. Tub was slow to drain. The people in front of me and behind me got parking fees waived for a race that I was also there for but I was charged and I felt judged for being a woman Like I can’t possibly be racing too.

Stains on floor and bed linens. Sink had large crack. Tub was slow to drain. The people in front of me and behind me got parking fees waived for a race that I was also there for but I was charged and I felt judged for being a woman Like I can’t possibly be racing too.

The area was lovely and quiet even though it’s really close to the highway (convenient). There are a few nicer restaurants in the area within a 5-10 minute drive. My only concern was that it was hard to see from the road. The hotel is tucked behind a gas station and a small strip mall. There is a small sign but we drove right past. I pulled into a side road and then a parking lot to figure out where we were and there was the hotel. A larger sign might be helpful.

Don’t believe Expedia. They lie about pretty much everything. I want to start by saying the staff we experienced were awesome. They were very friendly and tried to be as helpful as possible. P This hotel’s ratings made it seem like it would be a great stay. Our room was absolutely disgusting. Strong smell of chemicals. Stains everywhere on the floors. Pretty sure there was mouse poop on the window sill (decided we would stay away from that). If not there were plenty of dead bugs. Expedia will not refund experiences like this. The hotel would have but Expedia decided they wouldn’t and acted like it was the hotel that wouldn’t.