Just passing through between flights. Close to the airport and free shuttle service. Very convenient!

Was a short stopover flying out of Zurich. It was comfotable and clean plus airport shuttle was helpful.

WE NEVER CHECKED IN!!! Our reservation was changed, last minute, to another MOVENPICK that was over an $80 EURO trip each way farther from the airport!!! NOT ACCEPTABLE

WE NEVER CHECKED IN!!! Our reservation was changed, last minute, to another MOVENPICK that was over an $80 EURO trip each way farther from the airport!!! NOT ACCEPTABLE

Great hotel near Zurich airport

Great hotel near Zurich airport

The air in the room doesn’t move much volume, which makes the room not really get colder. They also only provided 2 full size towels, even though we had reserved a double queen with 4 people. Overall, the hotel and room were suitable, but some basic details were lacking.

The air in the room doesn’t move much volume, which makes the room not really get colder. They also only provided 2 full size towels, even though we had reserved a double queen with 4 people. Overall, the hotel and room were suitable, but some basic details were lacking.

Busy older, mid hotel near airport. Convenient to airport.

Busy older, mid hotel near airport. Convenient to airport.

We called for pickup and no one answered the phone. Upon check in there was a huge group and only two people at front desk

We called for pickup and no one answered the phone. Upon check in there was a huge group and only two people at front desk

Hotel was a decent all rounder. Shuttle bus was a fantastic service and helped us so much going back and forth to airport which has a mall and train station there. Requested a travel cot on the booking but had to ask again for one to be provided. Bathroom was grubby and aged lots of watermarks discolouration and limescale and bath not cleaned well. Rest of room immaculate beds cosy. Staff very helpful the free chocolate hour was cute especially if you have kids.

Hotel was a decent all rounder. Shuttle bus was a fantastic service and helped us so much going back and forth to airport which has a mall and train station there. Requested a travel cot on the booking but had to ask again for one to be provided. Bathroom was grubby and aged lots of watermarks discolouration and limescale and bath not cleaned well. Rest of room immaculate beds cosy. Staff very helpful the free chocolate hour was cute especially if you have kids.

DO NOT STAY HERE. We reserved a room with two beds and they’re promised us somewhere to stay. They tried to get us to move hotels after not giving us the room we paid for. They put us in a filthy room with 1 bed and promised us roll away beds and never showed up. They laughed in our faces after we had to sleep on the floor. I would give this place a 0 if I could.

DO NOT STAY HERE. We reserved a room with two beds and they’re promised us somewhere to stay. They tried to get us to move hotels after not giving us the room we paid for. They put us in a filthy room with 1 bed and promised us roll away beds and never showed up. They laughed in our faces after we had to sleep on the floor. I would give this place a 0 if I could.

The room was clean and comfortable. Close to the airport.

The room was clean and comfortable. Close to the airport.

Don’t bother with this hotel if you’re arriving late into Zurich airport.

Don’t bother with this hotel if you’re arriving late into Zurich airport.

Good for overnight stay for flight. That’s all.

Nice place, a little neglected.

Good for overnight stay for flight. That’s all.

The stay was fine. I had prepaid for 2 rooms. I understand they always put a hold on your account, we paid the taxes when we left, and after we left they changed the “hold” to a charge on one room. The other hold fell off, but we are struggling to get this overpayment credited back to my account.

Was great for a long layover. Take the train to old town Zurich and get the fondue at Swiss Chuchi.

No AC working in such a hot summer. No fans provided. No one answers phone. Only one front desk person for the entire hotel. Old and worn out furniture. I hear guests complaining that front doors not closing. No maintenance available. I had to check in at midnight. And checked out immediately in the morning. Not a good hotel especially for family and will never prefer again.

A tired hotel without service. Poor housekeeping, rooms need upgrading to warrant 4 star rating

The stay was fine. I had prepaid for 2 rooms. I understand they always put a hold on your account, we paid the taxes when we left, and after we left they changed the “hold” to a charge on one room. The other hold fell off, but we are struggling to get this overpayment credited back to my account.

No AC working in such a hot summer. No fans provided. No one answers phone. Only one front desk person for the entire hotel. Old and worn out furniture. I hear guests complaining that front doors not closing. No maintenance available. I had to check in at midnight. And checked out immediately in the morning. Not a good hotel especially for family and will never prefer again.

Sadly no transfer to airport during the early afternoon hours.

Check in went smoothly. It went downhill from there. Got to our room, opened the door and it was like a sauna. Called front desk to have maintenance help. Said they would be right up. 1 1/2 hour later went to front desk to request maintenance. They called again. 1 hour later gave up. Opened the windows on the room and left it at that. Went to the one and only restaurant (ads stated 2 restaurants and a bar) and had a very good sandwich. Spoke with the waitress. She stated the a/c has been broken for 3 weeks, this hotel was the oldest in Zurich and it is scheduled to be demolished in 3 years. Room was good, bed comfortable just couldn’t get the room cool so not much sleep!!!! Assistance on this big issue was nowhere to be found.

Super Front Desk Service