Absolutely fabulous hotel, really beautiful building and grounds

Absolutely fabulous hotel, really beautiful building and grounds

A beautiful period building in a beautiful location. Furnishing and decor sympathetically in keeping with the period in history. The welcome was warm and friendly. The bedroom was well equipped and comfortable although the provision of toiletries was minimal for a stay of more than one day/night. A hair dryer was provided but not situated conveniently to an electrical socket. One of the radiators had been leaking making the carpet wet which not pleasant underfoot. When this was pointed out a space heater was placed in the room however this was non-functional. In the dining room the dinner was, on the whole, tasty and beautifully presented. When the waiting staff were asked specifics about the dishes they were ill-informed, saying either, 'I don't like the particular item' or, I don't know the composition' of certain dishes ! Items which had been ordered had been forgotten therefore the staff had to be reminded. The halibut was overcooked and quite dry. At breakfast the fruit was, disappointingly, not fresh. The pancakes and scrambled eggs were barely warm, the eggs delivered swiftly as if it had been already cooked and held in that state. Also tasting as if produced from dried, or similar, egg. It was definitely not made from freshly cracked eggs. One of the most delightful features of our stay was the wonderful gentle piano playing, by the lady in the entrance conservatory. I am bound to say that, having read the rating, I was expecting more attention to detail.

A beautiful period building in a beautiful location. Furnishing and decor sympathetically in keeping with the period in history. The welcome was warm and friendly. The bedroom was well equipped and comfortable although the provision of toiletries was minimal for a stay of more than one day/night. A hair dryer was provided but not situated conveniently to an electrical socket. One of the radiators had been leaking making the carpet wet which not pleasant underfoot. When this was pointed out a space heater was placed in the room however this was non-functional. In the dining room the dinner was, on the whole, tasty and beautifully presented. When the waiting staff were asked specifics about the dishes they were ill-informed, saying either, 'I don't like the particular item' or, I don't know the composition' of certain dishes ! Items which had been ordered had been forgotten therefore the staff had to be reminded. The halibut was overcooked and quite dry. At breakfast the fruit was, disappointingly, not fresh. The pancakes and scrambled eggs were barely warm, the eggs delivered swiftly as if it had been already cooked and held in that state. Also tasting as if produced from dried, or similar, egg. It was definitely not made from freshly cracked eggs. One of the most delightful features of our stay was the wonderful gentle piano playing, by the lady in the entrance conservatory. I am bound to say that, having read the rating, I was expecting more attention to detail.

The Hintlesham Hall Hotel was amazing the history was very interesting and the old photos around the hotel. The staff were very friendly and efficient. The food was of very high standard. Great selection of tea/coffee. The bedroom was amazing very spacious plenty of storage. The bed was massive and very comfortable. The bathroom was very spacious and it was good to have the choice of a bath or shower. The grounds were lovely.

The Hintlesham Hall Hotel was amazing the history was very interesting and the old photos around the hotel. The staff were very friendly and efficient. The food was of very high standard. Great selection of tea/coffee. The bedroom was amazing very spacious plenty of storage. The bed was massive and very comfortable. The bathroom was very spacious and it was good to have the choice of a bath or shower. The grounds were lovely.

Great hotel, professional and courteous staff, delicious food. Very relaxing atmosphere

We had a lovely stay. Gorgeous room, very elegant and extremely clean. Bed was very comfy, pillows too. Dinner was delicious, a lovely evening with piano being played throughout. Breakfast lovely too and plenty of choice. The staff were helpful, friendly and professional at all times, made us feel very welcome, comfortable and nothing too Much trouble. Would definitely stay again

We had a lovely stay. Gorgeous room, very elegant and extremely clean. Bed was very comfy, pillows too. Dinner was delicious, a lovely evening with piano being played throughout. Breakfast lovely too and plenty of choice. The staff were helpful, friendly and professional at all times, made us feel very welcome, comfortable and nothing too Much trouble. Would definitely stay again

Everything was as a top hotel should be. i e :PERFECT

Everything was as a top hotel should be. i e :PERFECT

Lovely old hotel. Reception staff very welcoming & efficient. Room lovely & well decorated. Grounds beautiful. Breakfast first class.

Lovely old hotel. Reception staff very welcoming & efficient. Room lovely & well decorated. Grounds beautiful. Breakfast first class.

Staff were very accommodating and very polite.. the food was excellent with lots of choice. The grounds are kept really clean. A lovely place to relax and unwind. Would definitely stay there again.

Staff were very accommodating and very polite.. the food was excellent with lots of choice. The grounds are kept really clean. A lovely place to relax and unwind. Would definitely stay there again.

All the staff were marvellous. Friendly and accommodating. Lovely stay with a group of ten friends. This hotel is wonderfully spacious and tranquil. I can’t recommend it highly enough.

All the staff were marvellous. Friendly and accommodating. Lovely stay with a group of ten friends. This hotel is wonderfully spacious and tranquil. I can’t recommend it highly enough.

Had a 1 night stay here for work purposes. Hotel was really nice & clean throughout with friendly staff from arrival to check out. The room i stayed in was a good size with a large ensuite bathroom, coffee machine & pods & a good sized comfy bed. I didnt eat in the hotel so cant comment on the food but it did smell nice however i did have a drink in the lounge area which was again a nice comfortable place to sit & relax. Would happily stay here again should i be in the area again either for work or pleasure.

The hotel building is quite grand with some beautiful features however it is a little ‘post covid’ with tired decor, too few staff and neglected gardens. The first small bedroom we were offered was decorated in full on vivid lilac, not a colour that appeals to everyone, certainly not us. We paid an extra £30 for a larger neutral colour room, with a tired very poorly designed bathroom. Our afternoon tea was good and generous, however having booked, we didn’t seem to be expected, the service was rather slow. Breakfast was good, when it arrived. This hotel seems to be trying to gain customers with its wedding packages and theme nights etc. but it all seems rather stuck in the 1980s. The customer service needs to improve. There are no lifts and many stairs and different floor levels so not suitable for anyone with disabilities. I don’t think we’d return.

The hotel building is quite grand with some beautiful features however it is a little ‘post covid’ with tired decor, too few staff and neglected gardens. The first small bedroom we were offered was decorated in full on vivid lilac, not a colour that appeals to everyone, certainly not us. We paid an extra £30 for a larger neutral colour room, with a tired very poorly designed bathroom. Our afternoon tea was good and generous, however having booked, we didn’t seem to be expected, the service was rather slow. Breakfast was good, when it arrived. This hotel seems to be trying to gain customers with its wedding packages and theme nights etc. but it all seems rather stuck in the 1980s. The customer service needs to improve. There are no lifts and many stairs and different floor levels so not suitable for anyone with disabilities. I don’t think we’d return.

Had a 1 night stay here for work purposes. Hotel was really nice & clean throughout with friendly staff from arrival to check out. The room i stayed in was a good size with a large ensuite bathroom, coffee machine & pods & a good sized comfy bed. I didnt eat in the hotel so cant comment on the food but it did smell nice however i did have a drink in the lounge area which was again a nice comfortable place to sit & relax. Would happily stay here again should i be in the area again either for work or pleasure.

Very pleasant stay in an interesting house with lots of history. At a reasonable price too. Cant fault it

Very pleasant stay in an interesting house with lots of history. At a reasonable price too. Cant fault it

What an amazing find, beautiful surroundings, friendly welcoming team, excellent food and service, everything you could need in the lovely room (especially liked the tea selection and biscuits!) lots of great areas and sitting rooms to sit and enjoy Hintlesham Hall. We can’t wait to visit again.

What an amazing find, beautiful surroundings, friendly welcoming team, excellent food and service, everything you could need in the lovely room (especially liked the tea selection and biscuits!) lots of great areas and sitting rooms to sit and enjoy Hintlesham Hall. We can’t wait to visit again.

Was upgraded. Excellent staff and service. Food exceptional.

Was upgraded. Excellent staff and service. Food exceptional.

Nice hotel, clean. Breakfast was excellent. Bathroom was a little dated, the shower flow was poor and temperature control inconsistent. It was obvious from looking at the fire escape map and seeing inside other rooms where the door had been left open, that we were given a very basic room. The hotel was nearly empty, but despite the fact we were there for several nights, there was no generosity shown. A word of warning. If you are given the "Steamers" or "Carnival" room, you will be above the reception and the entrance door slams with a loud bang on every arrival and departure. Fortunately for us the hotel did not have many guests.

Nice hotel, clean. Breakfast was excellent. Bathroom was a little dated, the shower flow was poor and temperature control inconsistent. It was obvious from looking at the fire escape map and seeing inside other rooms where the door had been left open, that we were given a very basic room. The hotel was nearly empty, but despite the fact we were there for several nights, there was no generosity shown. A word of warning. If you are given the "Steamers" or "Carnival" room, you will be above the reception and the entrance door slams with a loud bang on every arrival and departure. Fortunately for us the hotel did not have many guests.

Food was great but the rooms are dated bathroom need updating and not really a spa on site just massage and nails

Food was great but the rooms are dated bathroom need updating and not really a spa on site just massage and nails

Excellent room, food and hospitality- thank you!