Excellent hotel , staff were very attentive . Cannot fault the service . Looking forward to returning to see more of this beautiful city .

Excellent hotel , staff were very attentive . Cannot fault the service . Looking forward to returning to see more of this beautiful city .

Our stay was absolutely incredible. From the moment we walked in, everything was exceptional. Our concierge Thomas went above and beyond. We cannot recommend this hotel enough. They made every detail feel so special…

Our stay was absolutely incredible. From the moment we walked in, everything was exceptional. Our concierge Thomas went above and beyond. We cannot recommend this hotel enough. They made every detail feel so special…

All staff members that we encountered were friendly, responsive and efficient. Our room was perfectly kept. I’ve stayed many places throughout the world and certainly Hotel Sacher is one of the very best! Keeping the Team happy is certainly a key factor in retaining a lofty status. Keep up the good work!

All staff members that we encountered were friendly, responsive and efficient. Our room was perfectly kept. I’ve stayed many places throughout the world and certainly Hotel Sacher is one of the very best! Keeping the Team happy is certainly a key factor in retaining a lofty status. Keep up the good work!

Beautiful hotel! Exceptional service! More expensive than other hotels but worth every penny.

Beautiful hotel! Exceptional service! More expensive than other hotels but worth every penny.

The friendliness of the staff and the quality of the room were perfect. This is the hotel I would like to stay at again when I go to Vienna.

The friendliness of the staff and the quality of the room were perfect. This is the hotel I would like to stay at again when I go to Vienna.

What an amazing stay. This was my families first 5-star experience and the level of quality, care, service may have ruined us to ever stay in another hotel again. They were so kind, even sending us a bottle of champagne and welcoming us with like Sacher cakes, lots of water (which they replenished everyday), a fruit plate, and a kind, hand-written note from the hotel Leiter. They even sent us a free night when my child turns 18. 6 years to go but would love to come back even before then. They even gave us premier seats, jumping the long lines of people waiting to get in. We felt like royalty thanks to Sacher, the concierge, the doormen, and the kind service ladies that made up our rooms. Wow! Thank you, ,Sacher!

What an amazing stay. This was my families first 5-star experience and the level of quality, care, service may have ruined us to ever stay in another hotel again. They were so kind, even sending us a bottle of champagne and welcoming us with like Sacher cakes, lots of water (which they replenished everyday), a fruit plate, and a kind, hand-written note from the hotel Leiter. They even sent us a free night when my child turns 18. 6 years to go but would love to come back even before then. They even gave us premier seats, jumping the long lines of people waiting to get in. We felt like royalty thanks to Sacher, the concierge, the doormen, and the kind service ladies that made up our rooms. Wow! Thank you, ,Sacher!

The room was spacious and very clean. Very friendly staff. The concierge (Victor and Constantin) were very helpful in arranging train tickets and events for us.

Good service and cleening. Helpful and frierføtter straff.

Good service and cleening. Helpful and frierføtter straff.

This hotel is special, the level of care and attention with the clients is something above any other hotel in Viena and Europae

This hotel is special, the level of care and attention with the clients is something above any other hotel in Viena and Europae

Excellent!!

Excellent!!

Great hotel

Great hotel

Super 10/10

Super 10/10

Wonderful in every way.

Wonderful in every way.

spacious, clean and quiet We had a delux room which was better than that of Bristol or Calton Vienna. We will deginitely cone back again.

spacious, clean and quiet We had a delux room which was better than that of Bristol or Calton Vienna. We will deginitely cone back again.

Excellent

Excellent

We had 4 nights at the iconic Sacher hotel. Not only this hotel is amazingly beautiful but the gem there is the Staff. From concierge to maid, via barman, all is done with a smile, kind words and making you feel like an old precious friend. The breakfast is delicious and so varied. The breakfast rooms are a delight for the eyes too. The concierges can organise everything for you. From taxi to tickets. The bedrooms are very clean and comfortable. Elegance and practicality combined with old fashion luxury. The blue bar was our perfect place to go after a busy day exploring Vienna. We arrived before checking time but the staff organised an early check in. We left our luggages in storage after check out too as our flight was a late one. All was organised easily and with great attention to details. We recommend Sacher hotel very warmly and we hope to be returning one day. Vienna is a beautiful city and staying at the Sacher Hotel makes it a truly unforgettable holiday.

We had 4 nights at the iconic Sacher hotel. Not only this hotel is amazingly beautiful but the gem there is the Staff. From concierge to maid, via barman, all is done with a smile, kind words and making you feel like an old precious friend. The breakfast is delicious and so varied. The breakfast rooms are a delight for the eyes too. The concierges can organise everything for you. From taxi to tickets. The bedrooms are very clean and comfortable. Elegance and practicality combined with old fashion luxury. The blue bar was our perfect place to go after a busy day exploring Vienna. We arrived before checking time but the staff organised an early check in. We left our luggages in storage after check out too as our flight was a late one. All was organised easily and with great attention to details. We recommend Sacher hotel very warmly and we hope to be returning one day. Vienna is a beautiful city and staying at the Sacher Hotel makes it a truly unforgettable holiday.

The stay was great and the hotel location and decor are amazing. However, there is a clear lack in service (at breakfast)vs previous years (preCovid). Unattentive staff, bringing the wrong itmes and shutting down the buffet without a word of warning at 11am sharp on a Saturday (we knew it closes at 11 but usually the staff lets you know that the time is approaching). Especially after they let you wait for over 20 mins to even acknowledge your existence for a cooked breakfast. The concierge and reception staff were ok. Imperial has much better service, and we'll definitely go back to Imperial next time.