Hotel and rooms were clean. Hotel reception was very helpful. Good selection of food. Most importantly, the bed was comfortable and I slept well. I came for an event at the Coventry Building Society Arena. This hotel is 8 minutes away and £50 cheaper per night on average

I enjoyed my stay in this modern, friendly hotel.

Good welcome and nice clean rooms

Good welcome and nice clean rooms

Exactly what we want. Have stayed several times . Conveniently close to my family.

Exactly what we want. Have stayed several times . Conveniently close to my family.

Very clean. Helpful staff.

Very clean. Helpful staff.

Our stay was incredible! The room was super cleanly, the bed was comfortable and the staff were just excellent. 10/10!

Our stay was incredible! The room was super cleanly, the bed was comfortable and the staff were just excellent. 10/10!

Gemma at reception was absolutely brilliant. Warm welcome and a great overall stay !

Gemma at reception was absolutely brilliant. Warm welcome and a great overall stay !

I stayed for the night as I was in town playing a poker tournament and the hotel was first class. Check in and check out was extremely smooth and staff member was very friendly. Excellent all round.

I stayed for the night as I was in town playing a poker tournament and the hotel was first class. Check in and check out was extremely smooth and staff member was very friendly. Excellent all round.

Small room in a slightly aging hotel. The staff were excellent though.

Small room in a slightly aging hotel. The staff were excellent though.

The noise levels were ridiculous , couldn’t really sleep due to the noise next door , hallway and the people outside my window. I went reception twice and no body was there. Will never book here again Also outside the front the entrance there were rats the size of squirrels running around. Disgusting

The noise levels were ridiculous , couldn’t really sleep due to the noise next door , hallway and the people outside my window. I went reception twice and no body was there. Will never book here again Also outside the front the entrance there were rats the size of squirrels running around. Disgusting

Very good stay . Good staff . Clean comfortable.

Very good stay . Good staff . Clean comfortable.

Lovely refurbished hotel, breakfast was great, staff friendly and helpful

Lovely refurbished hotel, breakfast was great, staff friendly and helpful

Nice, clean room, staff are professional and polite, the location is ideal for my visit, and the food is of a reasonable quality if not outstanding. It was noteworthy that the towels in the bathroom are both soft and of a decent size. The bed was a bit spongey, the pillows too hard, and the duvet too heavy. There were only two sweeteners with the coffee, which isn't enough, and the onscreen information is out of date. Signage within the hotel is poor.

Nice, clean room, staff are professional and polite, the location is ideal for my visit, and the food is of a reasonable quality if not outstanding. It was noteworthy that the towels in the bathroom are both soft and of a decent size. The bed was a bit spongey, the pillows too hard, and the duvet too heavy. There were only two sweeteners with the coffee, which isn't enough, and the onscreen information is out of date. Signage within the hotel is poor.

Nice clean hotel shops just round the corner and close to motorway network ideal for what was required

Great experience

Great experience

Hotel very clean and staff extremely helpful

Hotel very clean and staff extremely helpful

Friendly and helpful staff on reception. The room was 'adequate' .... that is by no means meant as a negative. There was all the facilities expected, nothing outstanding. Good choice of lovely food, all well signposted with allergens etc. The Jacket Potatoes on Saturday were delicious!!

Friendly and helpful staff on reception. The room was 'adequate' .... that is by no means meant as a negative. There was all the facilities expected, nothing outstanding. Good choice of lovely food, all well signposted with allergens etc. The Jacket Potatoes on Saturday were delicious!!

We stayed for a night in their 2 bedroom apartment, room 115. On the surface, all looked good but upon closer inspection the place needs a good clean. You can write your name in the dust on the blinds, there was left over cereal in one of the cupboards, hair in the bath and the carpets were filthy behind the doors so they obviously just hoover around things. The toilet had come away from the wall causing our daughter to nearly fall off and there was a strong smell of cigarette smoke while laying in the main bed. Not sure if the smell was from the mattress or coming from other rooms. No information was given to us about the hotel when we checked in although the receptionist did point us in the direction of the room as it’s up several different flights of stairs. There isn’t a lift and so if you aren’t able to hump your luggage up lots of stairs this might not be the hotel for you! We weren’t impressed and will not be returning.