Came for a couple of nights for some Christmas shopping. Decided to eat in the hotel aswell which was good quality

Good convenient hotel for a visit with friends to Lincoln. Very clean rooms with hard working staff, decent breakfast, rooms equipped with everything you need.

Bed isn’t that comfortable as mattress is not soft. Pillows wise, only 2 and almost flatten. Sofa bed is even worst. Good on free coffee but no tea. Toilet is excellent though, almost spotless.

Bed isn’t that comfortable as mattress is not soft. Pillows wise, only 2 and almost flatten. Sofa bed is even worst. Good on free coffee but no tea. Toilet is excellent though, almost spotless.

Excellent location for everything Trains buses city centre Engine shed

Excellent location for everything Trains buses city centre Engine shed

Great location to attend the engine shed and go into the centre for shopping

Great location to attend the engine shed and go into the centre for shopping

Good hotel in great location. It was very busy. Unfortunately, we were unable to get an early check-in that would have been helpful on this occasion. Plus, I reserved online at one price then was charged a lot more on the day we arrived. I expected the pay the price I got at reservation. Think this was a system , not staff cause. Disappointed.

Good hotel in great location. It was very busy. Unfortunately, we were unable to get an early check-in that would have been helpful on this occasion. Plus, I reserved online at one price then was charged a lot more on the day we arrived. I expected the pay the price I got at reservation. Think this was a system , not staff cause. Disappointed.

The toilet would not flush properly, the sink filled up when using and took 10 minutes to drain, leaving a nasty scum in the sink for later use!

The toilet would not flush properly, the sink filled up when using and took 10 minutes to drain, leaving a nasty scum in the sink for later use!

Hotel is in fantastic location on Brayford warf near shopping & restaurants. Beautiful view of water/warf, however, note that the standard rooms face the back parking lot, which (much worse view) and this was not evident on hotels.com website when I booked. Room was large and very clean, but bed was a little bit of a firm mattress. Note as well that if you collect IHG rewards for the hotel they don’t allow you to collect them when you use hotels.com. Also, if you choose a green stay and not have housekeeping, you’re supposed to get extra IHG points with the hotel but they won’t allow you to get them for booking through hotels.com. Staff are very nice at this hotel. Please note that on weekends, it is very difficult to get a taxi from this hotel. You will need to walk about 10 minutes to a train station to get a taxi there.

Hotel is in fantastic location on Brayford warf near shopping & restaurants. Beautiful view of water/warf, however, note that the standard rooms face the back parking lot, which (much worse view) and this was not evident on hotels.com website when I booked. Room was large and very clean, but bed was a little bit of a firm mattress. Note as well that if you collect IHG rewards for the hotel they don’t allow you to collect them when you use hotels.com. Also, if you choose a green stay and not have housekeeping, you’re supposed to get extra IHG points with the hotel but they won’t allow you to get them for booking through hotels.com. Staff are very nice at this hotel. Please note that on weekends, it is very difficult to get a taxi from this hotel. You will need to walk about 10 minutes to a train station to get a taxi there.

Fantastic location, very friendly staff, really lovely bar area. Room was basic but fine and functional. Would definitely stay here again.

Fantastic location, very friendly staff, really lovely bar area. Room was basic but fine and functional. Would definitely stay here again.

Excellent staff, great breakfast

All good so far . Comfortable beds. Clean spacious room, if a little plain

All good so far . Comfortable beds. Clean spacious room, if a little plain

Great stay

Great stay

The area was really good At the back looked a bit untidy but there was a man Cleaning all the block work which was good

Have stayed here before so knew what to expect. It did not disappoint. Excellent position on the Wharf side. Easy walk into the shopping area, good choice of eating options along the Wharf area. Staff excellent. Bonus is if you want to visit Cathedral and Castle the City Tour Bus starts literally outside the hote! l and will save you walking up a very steep hill..

Have stayed here before so knew what to expect. It did not disappoint. Excellent position on the Wharf side. Easy walk into the shopping area, good choice of eating options along the Wharf area. Staff excellent. Bonus is if you want to visit Cathedral and Castle the City Tour Bus starts literally outside the hote! l and will save you walking up a very steep hill..

The room was lovely, clean and bed comfy. I'm gluten free and they had a whole separate section for me at breakfast, staff were very knowledgeable. The only issue we had was that the iPad for ordering room service was broken, we had to go downstairs to order so they missed out and we went to Prezzo instead.

The room was lovely, clean and bed comfy. I'm gluten free and they had a whole separate section for me at breakfast, staff were very knowledgeable. The only issue we had was that the iPad for ordering room service was broken, we had to go downstairs to order so they missed out and we went to Prezzo instead.

On arrival in our room number 220 2nd Floor there was a really bad drain smell in the bathroom. Overpowering when you entered and, if the door was ajar the smell seeped into the room. There was no point complaining as, i knew there was no benefit as there were no other rooms available in the hotel. When we drew back the curtains, i couldn't believe it, our view was a brick wall. There was a small section of the window were we could see the car park. But, our main view was a wall. We still wanted to enjoy the relaxation and made the best of it until ... Early Sunday morning we were asleep in bed when the fire alarm sounded. I cannot tell you the panic that went through us both. As we were sleeping this was very traumatic. We learnt that this was a false alarm. We tried to forget about this and carried on with our day. We were in bed, asleep on Sunday evening when, once again the fire alarm sounds. I am now a nervous wreck, I think this cant possibly be another false alarm. We scrabble to dress and file our the hotel once again. Guests were being told it was for our own safety. I asked "Can you tell me why it is for our safety to have the fire alarm go off in the night, night after night? The girl shrugged and said its for your own safety and walked away from me. In reception however, one member of staff was being honest with guests and explained that there was a fault with the sensors and the steam from the showers were triggering the alarms. I left in tears.

Excellent location

On arrival in our room number 220 2nd Floor there was a really bad drain smell in the bathroom. Overpowering when you entered and, if the door was ajar the smell seeped into the room. There was no point complaining as, i knew there was no benefit as there were no other rooms available in the hotel. When we drew back the curtains, i couldn't believe it, our view was a brick wall. There was a small section of the window were we could see the car park. But, our main view was a wall. We still wanted to enjoy the relaxation and made the best of it until ... Early Sunday morning we were asleep in bed when the fire alarm sounded. I cannot tell you the panic that went through us both. As we were sleeping this was very traumatic. We learnt that this was a false alarm. We tried to forget about this and carried on with our day. We were in bed, asleep on Sunday evening when, once again the fire alarm sounds. I am now a nervous wreck, I think this cant possibly be another false alarm. We scrabble to dress and file our the hotel once again. Guests were being told it was for our own safety. I asked "Can you tell me why it is for our safety to have the fire alarm go off in the night, night after night? The girl shrugged and said its for your own safety and walked away from me. In reception however, one member of staff was being honest with guests and explained that there was a fault with the sensors and the steam from the showers were triggering the alarms. I left in tears.

Excellent location

Fantastic stay, lovely accommodation and the staff were excellent. Location ideal and walking distance to the centre. Would highly recommend!

Fantastic stay, lovely accommodation and the staff were excellent. Location ideal and walking distance to the centre. Would highly recommend!