DoubleTree by Hilton Hotel Vancouver
Hotel em Vancouver, WA
2 hóspedes · 1 quarto · 1 banheiro
Motivos para reservar
Inclui itens essenciaisPiscina, Cozinha ou kitchenette, Ar-condicionado e muito mais
Reserve com confiançaTemos parceria com os principais sites de viagens para que você consiga um ótimo negócio na acomodação perfeita
Sobre este hotel
Suburban hotel with airport shuttle service and a 24-hour fitness center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
DoubleTree by Hilton Hotel Vancouver offers 98 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 39-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
DoubleTree by Hilton Hotel Vancouver offers 98 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 39-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.
This Vancouver hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Estacionamento
Lavanderia
Varanda ou pátio
Hidromassagem ou spa
TV
Mapa de Vancouver, WA
Quartos disponíveis
Room, 1 King Bed, Non Smoking
Camas não especificadas • 34 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Room, 2 Queen Beds, Non Smoking
Camas não especificadas • 34 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Room, Multiple Beds, Non Smoking
Camas não especificadas • 34 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
Camas não especificadas • 34 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Room, 1 Queen Bed, Accessible (Mobility & Hearing)
Camas não especificadas • 34 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
RRRR
Avaliações e comentários
1.0 / 5.0
I considered not leaving a review because I feel like there were too many things out of their control. However, at some point it was evident that this particular hotel organization is purposely postponing repairs which is severely impacting those that stay there.
NOTE: These are the main issues with our stay
- Elevator hasn’t worked for two months with no end in sight
- They leave old raggedy furniture in need of replacement in rooms (ours was ok but our worker had a bad looking couch)
- They say that the bar is open daily but it isn’t. They’re trying to save money by not staffing the bar a couple of nights per week.
I’m a business owner and I understand the need for making adjustments in budgets and personnel during difficult times. But if you are at 50% occupancy for that long it will impact your long term ability to perform. I may be harsh because my workers an I had to lift up our heavy tools to our rooms everyday after our long days of work.
Last thing to note: we were told by one of the workers there that the next thing to remodel is the kitchen. So my suggestion. CALL BEFORE YOU BOOK!!!!
Lastly, shame on hotels.com for not letting us know of the ongoing repairs. Better communication would have prevented this and so many poor reviews. It’s honestly not a bad hotel. It’s clean and people are generally nice. But wow…
I will say this also. It seems like the staff is numb to all the comments about the condition of the hotel. I think they’re just used to it.
1.0 / 5.0
I considered not leaving a review because I feel like there were too many things out of their control. However, at some point it was evident that this particular hotel organization is purposely postponing repairs which is severely impacting those that stay there.
NOTE: These are the main issues with our stay
- Elevator hasn’t worked for two months with no end in sight
- They leave old raggedy furniture in need of replacement in rooms (ours was ok but our worker had a bad looking couch)
- They say that the bar is open daily but it isn’t. They’re trying to save money by not staffing the bar a couple of nights per week.
I’m a business owner and I understand the need for making adjustments in budgets and personnel during difficult times. But if you are at 50% occupancy for that long it will impact your long term ability to perform. I may be harsh because my workers an I had to lift up our heavy tools to our rooms everyday after our long days of work.
Last thing to note: we were told by one of the workers there that the next thing to remodel is the kitchen. So my suggestion. CALL BEFORE YOU BOOK!!!!
Lastly, shame on hotels.com for not letting us know of the ongoing repairs. Better communication would have prevented this and so many poor reviews. It’s honestly not a bad hotel. It’s clean and people are generally nice. But wow…
I will say this also. It seems like the staff is numb to all the comments about the condition of the hotel. I think they’re just used to it.
1.0 / 5.0
I chose this hotel because it was a trusted Hilton name so I felt I would be safe for the 4 nights. When I arrived, I was told that I was getting the last room on the 3rd floor because other guests wanted lower rooms because the elevator was not working that day. It was fixed by the time I arrived so it didn't really matter to me where I was. I was then given "forwarning" that the hotel was going through renovations because the couches were being replaced due to condition. I was offered a cover (which turned out to just be a bed sheet) if I wanted (which I ended up requesting the next day because it was unsightly). The room was in poor & dirty condition as a whole (see pics) but I couldn't request a move because I was told they were sold out. The worst part of my stay was that the 1 and only elevator they have broke down again and stayed that way. This meant walking up and down 3 flights multiple times a day with heavy bags. Also, the bathroom door locked late one night and the female I called for help sounded VERY put off that I requested help and sent her husband to do it, which, as a female traveling alone, made me uncomfortable having a random male in my room late at night. In the end, I felt that maybe I was stuck in this room because I got it on hotels.com, but all I was ever told by staff or had to read on a sign was the word "sorry". Overall, NOT WHAT I EXPECT FROM A HILTON PROPERTY AT ALL and they should have disclosed the "renovation" on the hotel description.
1.0 / 5.0
I chose this hotel because it was a trusted Hilton name so I felt I would be safe for the 4 nights. When I arrived, I was told that I was getting the last room on the 3rd floor because other guests wanted lower rooms because the elevator was not working that day. It was fixed by the time I arrived so it didn't really matter to me where I was. I was then given "forwarning" that the hotel was going through renovations because the couches were being replaced due to condition. I was offered a cover (which turned out to just be a bed sheet) if I wanted (which I ended up requesting the next day because it was unsightly). The room was in poor & dirty condition as a whole (see pics) but I couldn't request a move because I was told they were sold out. The worst part of my stay was that the 1 and only elevator they have broke down again and stayed that way. This meant walking up and down 3 flights multiple times a day with heavy bags. Also, the bathroom door locked late one night and the female I called for help sounded VERY put off that I requested help and sent her husband to do it, which, as a female traveling alone, made me uncomfortable having a random male in my room late at night. In the end, I felt that maybe I was stuck in this room because I got it on hotels.com, but all I was ever told by staff or had to read on a sign was the word "sorry". Overall, NOT WHAT I EXPECT FROM A HILTON PROPERTY AT ALL and they should have disclosed the "renovation" on the hotel description.
1.0 / 5.0
Let me start by saying the customer service was WONDERFUL, staff were friendly, responsive, accommodating and hospitable.
On the website, it indicates that the hotel is currently going through some renovations, but that these would not be disruptive to guests and their stay. This was also noted during the check-in process at the front desk as well.
During my check-in, I was told that the furniture in the hotel rooms have not yet been renovated and we’re not up to par. This was an understatement. The couch and the footstools had been peeling off to the point where it was clear. The furniture had certainly overstayed its welcome. Some of the lampshades’ fabric were also peeling as well. The rest of the room seemed adequate with some of the upgrades that were made. The bed was comfortable, The bathroom was clean and the dressers and desk furniture looked presentable. Unfortunately, during my stay, there were stains on the down, comforter, I did not have pillowcases The first night, the towels also had stains and the start of holes forming, The elevator stopped working most of my stay and the air conditioning unit was broken to the point where it was on cool, but the heat continued to blow through the vent until it was 90° in my room, waking me up several nights in the middle of the night because I was so hot. I was offered another another room, but with the broken elevator this would have been a further inconvenience to move. Would not recommend until amenities are updated.
1.0 / 5.0
Let me start by saying the customer service was WONDERFUL, staff were friendly, responsive, accommodating and hospitable.
On the website, it indicates that the hotel is currently going through some renovations, but that these would not be disruptive to guests and their stay. This was also noted during the check-in process at the front desk as well.
During my check-in, I was told that the furniture in the hotel rooms have not yet been renovated and we’re not up to par. This was an understatement. The couch and the footstools had been peeling off to the point where it was clear. The furniture had certainly overstayed its welcome. Some of the lampshades’ fabric were also peeling as well. The rest of the room seemed adequate with some of the upgrades that were made. The bed was comfortable, The bathroom was clean and the dressers and desk furniture looked presentable. Unfortunately, during my stay, there were stains on the down, comforter, I did not have pillowcases The first night, the towels also had stains and the start of holes forming, The elevator stopped working most of my stay and the air conditioning unit was broken to the point where it was on cool, but the heat continued to blow through the vent until it was 90° in my room, waking me up several nights in the middle of the night because I was so hot. I was offered another another room, but with the broken elevator this would have been a further inconvenience to move. Would not recommend until amenities are updated.
1.5 / 5.0
At check in the agent was flustered, seemed out of her depth. She found my reservation and checked my ID. Then gave me a key card. When I went to the room and opened it I immediately heard at TV and then a woman stopped the door and stuck her head around it. Asked what I was doing? I said I was given this room. I apologized and went back to the check-in desk. The clerk apologized and gave me a different room. We moved our car as the room was on the other end of the building. We could not get in the side door so had to go back through the lobby. The door scrapped on the sill and was difficult to open. When we tried to get into the hot tub, our card would not work. Someone inside let us in. The next morning we took advantage of the breakfast the clerk had comped us for our problem during check-in. Breakfast was ok but lacking in the service side of things. When we tried to use the hot tub again the card still would not work. Front desk reprogrammed our card and it still didn't work. Maintenance guy grudgingly came and opened the door for us.
Our biggest impression of the place was the demeanor of the employees. Everyone seemed beat down. Rarely made eye contact and walked around very lackadaisical. Very little up beat attitude you would expect at a service industry business. It is either POOR management or an overdemanding manager causing everyone to HATE their jobs. I don't have enough room to talk about the remodeling issues.
1.5 / 5.0
At check in the agent was flustered, seemed out of her depth. She found my reservation and checked my ID. Then gave me a key card. When I went to the room and opened it I immediately heard at TV and then a woman stopped the door and stuck her head around it. Asked what I was doing? I said I was given this room. I apologized and went back to the check-in desk. The clerk apologized and gave me a different room. We moved our car as the room was on the other end of the building. We could not get in the side door so had to go back through the lobby. The door scrapped on the sill and was difficult to open. When we tried to get into the hot tub, our card would not work. Someone inside let us in. The next morning we took advantage of the breakfast the clerk had comped us for our problem during check-in. Breakfast was ok but lacking in the service side of things. When we tried to use the hot tub again the card still would not work. Front desk reprogrammed our card and it still didn't work. Maintenance guy grudgingly came and opened the door for us.
Our biggest impression of the place was the demeanor of the employees. Everyone seemed beat down. Rarely made eye contact and walked around very lackadaisical. Very little up beat attitude you would expect at a service industry business. It is either POOR management or an overdemanding manager causing everyone to HATE their jobs. I don't have enough room to talk about the remodeling issues.
0.5 / 5.0
Terrible condition
0.5 / 5.0
Terrible condition
2.0 / 5.0
Is being renovated
1.0 / 5.0
When we arrived, the room hosted a couch that we thought was eaten by a rodent. It's fake leather and we have been told that all furniture suffered from Covid alcohol rubbing for disinfecting.
But c'mon, this is a Double Tree and it's 2024, four years after Covid, the brand can afford to replace this, it's not a Motel 6.
So now way, not up to Hilton standards.
1.0 / 5.0
When we arrived, the room hosted a couch that we thought was eaten by a rodent. It's fake leather and we have been told that all furniture suffered from Covid alcohol rubbing for disinfecting.
But c'mon, this is a Double Tree and it's 2024, four years after Covid, the brand can afford to replace this, it's not a Motel 6.
So now way, not up to Hilton standards.
5.0 / 5.0
In-room sofas are being updated. Great room and courteous staff. Thanks!!
5.0 / 5.0
In-room sofas are being updated. Great room and courteous staff. Thanks!!
5.0 / 5.0
The front desk personnel were very kind and informative.
5.0 / 5.0
The front desk personnel were very kind and informative.
0.5 / 5.0
The hotel does not match the pictures. The couch in our room was peeling and looked awful. The elevator was sketchy. This hotel needs a makeover.
0.5 / 5.0
The hotel does not match the pictures. The couch in our room was peeling and looked awful. The elevator was sketchy. This hotel needs a makeover.
5.0 / 5.0
Loved the location and staff. Hotel room was under construction; seating area furniture was not used due shabby furnishings.
5.0 / 5.0
Loved the location and staff. Hotel room was under construction; seating area furniture was not used due shabby furnishings.
2.0 / 5.0
This accomodation is horrible, the furniture is so what ugly and used. They want to shine as Hilton house, but it‘s just a bad hotel with almost no service.
2.0 / 5.0
This accomodation is horrible, the furniture is so what ugly and used. They want to shine as Hilton house, but it‘s just a bad hotel with almost no service.
3.0 / 5.0
Needs some improvement.
3.0 / 5.0
Needs some improvement.
0.5 / 5.0
Website said free airport shuttle, but it DID NOT say it only operates from 7 to 11. Desk clerk was rude when i asked about this and offered no resolution.
0.5 / 5.0
Website said free airport shuttle, but it DID NOT say it only operates from 7 to 11. Desk clerk was rude when i asked about this and offered no resolution.
5.0 / 5.0
We enjoyed our stay very much!
5.0 / 5.0
We enjoyed our stay very much!
5.0 / 5.0
Excellent service
2.0 / 5.0
There was no advance warning of the state this hotel is currently in on Expedia or the hotel’s website. Apparently it has changed ownership according to a sign on the front desk and has “temporary furnishings”. The couch and ottomans were peeling to the point pieces of the furniture ended up on our clothes and all over the room. 2 bath towels for 5 people. No bedding for the pullout couch despite being booked for 5th person. When we requested bedding and a cover for the couch, the maintenance man that was very rude and said “here’s a sheet-use it to cover your couch”. Asked the bartender on the Sunday evening if we could bring our young adult kids in to play a boardgame (due to our room being in the shape it was in) and as paying customers that was fine. Until he wanted to close up and told us we had to leave. We simply requested to leave a light on so we could finish our game, not requiring any further service from him. Complete lack of customer service. This was after another man asked to eat his take out dinner for a business meeting with another guest, was told he couldn’t bring outside food and told to eat it in his room. We were the only people sitting there. For reference,this was not closed off or needing to be locked up. We could still be seen from the front desk concierge, who was a wonderful gentleman who said he’d gladly let us stay expect the bartender outranked him. We hotel with Hilton frequently and this was by far the most atrocious by a long shot.
3.0 / 5.0
The staff is very friendly and helpful but the rooms aren’t cleaned on daily basis even when asked. Had to go down to the reception to get towels and toiletries. Overall, I had a good time but the service was not the best. I wouldn’t recommend this place to friends or family.
2.0 / 5.0
There was no advance warning of the state this hotel is currently in on Expedia or the hotel’s website. Apparently it has changed ownership according to a sign on the front desk and has “temporary furnishings”. The couch and ottomans were peeling to the point pieces of the furniture ended up on our clothes and all over the room. 2 bath towels for 5 people. No bedding for the pullout couch despite being booked for 5th person. When we requested bedding and a cover for the couch, the maintenance man that was very rude and said “here’s a sheet-use it to cover your couch”. Asked the bartender on the Sunday evening if we could bring our young adult kids in to play a boardgame (due to our room being in the shape it was in) and as paying customers that was fine. Until he wanted to close up and told us we had to leave. We simply requested to leave a light on so we could finish our game, not requiring any further service from him. Complete lack of customer service. This was after another man asked to eat his take out dinner for a business meeting with another guest, was told he couldn’t bring outside food and told to eat it in his room. We were the only people sitting there. For reference,this was not closed off or needing to be locked up. We could still be seen from the front desk concierge, who was a wonderful gentleman who said he’d gladly let us stay expect the bartender outranked him. We hotel with Hilton frequently and this was by far the most atrocious by a long shot.
3.0 / 5.0
The staff is very friendly and helpful but the rooms aren’t cleaned on daily basis even when asked. Had to go down to the reception to get towels and toiletries. Overall, I had a good time but the service was not the best. I wouldn’t recommend this place to friends or family.
2.0 / 5.0
I have been to the property a couple times. I was there this time last year, the furniture in the rooms are horrible. If they haven’t replaced them in a year then they should just remove them. No one would sit on those things.
I was in the lobby earlier each morning trash was overflowing and no one seemed to care..
2.0 / 5.0
This overpriced motel is supposedly under renovation and needs it badly, but we saw no signs of work underway. Upon check-in, we were warned that corrosive chemicals used during Covid (that’s YEARS, Hilton!) had damaged the vinyl seating but weren’t prepared for how shredded they actually are IN EVERY ROOM. We were promised sheeting to cover it, which never appeared. Our room also had a huge ceiling patch in progress over the bed. Tiny, slow, stale-smelling elevator, dingy public areas, overwhelmed desk agent. Tried to check out immediately but third-party booking through Expedia made refund impossible.
2.0 / 5.0
I have been to the property a couple times. I was there this time last year, the furniture in the rooms are horrible. If they haven’t replaced them in a year then they should just remove them. No one would sit on those things.
I was in the lobby earlier each morning trash was overflowing and no one seemed to care..
2.0 / 5.0
This overpriced motel is supposedly under renovation and needs it badly, but we saw no signs of work underway. Upon check-in, we were warned that corrosive chemicals used during Covid (that’s YEARS, Hilton!) had damaged the vinyl seating but weren’t prepared for how shredded they actually are IN EVERY ROOM. We were promised sheeting to cover it, which never appeared. Our room also had a huge ceiling patch in progress over the bed. Tiny, slow, stale-smelling elevator, dingy public areas, overwhelmed desk agent. Tried to check out immediately but third-party booking through Expedia made refund impossible.
3.0 / 5.0
Housekeeping starts knowing at 9 am, knowing that your check out is at 11am. It was a little frustrating because they didn’t care about you.
3.0 / 5.0
Housekeeping starts knowing at 9 am, knowing that your check out is at 11am. It was a little frustrating because they didn’t care about you.
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Vancouver?
O preço médio dos aluguéis em Vancouver é R$ 984 por noite. Esta acomodação é R$ 176 mais barata do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em DoubleTree by Hilton Hotel Vancouver. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Sim, uma piscina está disponível para uso em DoubleTree by Hilton Hotel Vancouver. Dê um mergulho!
DoubleTree by Hilton Hotel Vancouver aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em DoubleTree by Hilton Hotel Vancouver?
Encontramos 9 comodidades para esta locação. Isso inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e estacionamento.