Lift was out of action for entire stay so travelling from UK had to lug our cases up to 3rd floor and down when leaving. Staff said it would be fixed by second day on day 1...this continued throughout stay. Rooms are not serviced as this is a home from home stay...only if your home has no toilet roll or shower gel... apparently the shower gel has been delayed by...enter random excuse here...we had to request toilet rolls throughout stay. There is no restaurant or proper bar to sit in...this was ok for us as we had car but this will not work if you have no transport. Everything was tired and toilet dirty...but after unpacking into musty wardrobe...only positive is you have a kitchenette (although oven door hardly shuts and the microwave has been touched up with white paint) in general not a place worth staying...add in water was off for most of the day third day of stay and they started to change locks...told we could get in without updating cards but they forgot to leave door unlocked one side of our floor so yes another three flights to get in. No apologies from front desk in fact the guy was arsey and said it's all new we don't know how it'll work...just poor, tired and generally a crap place...we're seasoned travellers so amount of time in room is limited but this was not somewhere I'd ever go or recommend. Will try to add photos as currently won't let me.

Lift was out of action for entire stay so travelling from UK had to lug our cases up to 3rd floor and down when leaving. Staff said it would be fixed by second day on day 1...this continued throughout stay. Rooms are not serviced as this is a home from home stay...only if your home has no toilet roll or shower gel... apparently the shower gel has been delayed by...enter random excuse here...we had to request toilet rolls throughout stay. There is no restaurant or proper bar to sit in...this was ok for us as we had car but this will not work if you have no transport. Everything was tired and toilet dirty...but after unpacking into musty wardrobe...only positive is you have a kitchenette (although oven door hardly shuts and the microwave has been touched up with white paint) in general not a place worth staying...add in water was off for most of the day third day of stay and they started to change locks...told we could get in without updating cards but they forgot to leave door unlocked one side of our floor so yes another three flights to get in. No apologies from front desk in fact the guy was arsey and said it's all new we don't know how it'll work...just poor, tired and generally a crap place...we're seasoned travellers so amount of time in room is limited but this was not somewhere I'd ever go or recommend. Will try to add photos as currently won't let me.

Clean, spacious, close to where we were going to.

Clean, spacious, close to where we were going to.

Overall the stay was good. There are renovations going on externally. Interally the halls smell old... maybe the carpet but overall the room was nice and clean and the service was great!

Overall the stay was good. There are renovations going on externally. Interally the halls smell old... maybe the carpet but overall the room was nice and clean and the service was great!

We always enjoy staying at Grand Beach… I do definitely think that the room that we stayed in needed some work… it looked like a animal had got ahold of the carpet and the bathtub had all kinds of cracks in it… the service is always friendly and definitely a place I love to stay! And I for sure be back when I’m in the area! The beach area is amazing! If you honestly have time to relax while you are on your vacation this is definitely an awesome place to consider!

We always enjoy staying at Grand Beach… I do definitely think that the room that we stayed in needed some work… it looked like a animal had got ahold of the carpet and the bathtub had all kinds of cracks in it… the service is always friendly and definitely a place I love to stay! And I for sure be back when I’m in the area! The beach area is amazing! If you honestly have time to relax while you are on your vacation this is definitely an awesome place to consider!

It was an OK stay, room was clean, area around was nice, staff was VERY friendly. Just found a better option about 10 minutes away.

It was an OK stay, room was clean, area around was nice, staff was VERY friendly. Just found a better option about 10 minutes away.

great location priced right

great location priced right

We had an amazing stay. We booked a three bedroom condo and it was very spacious. The beds were very comfortable, including the pullout sofa. It was very clean and well stocked. We had a small issue for which we contacted the front desk and a maintenance person was there to take care of it within 10 minutes.

We had an amazing stay. We booked a three bedroom condo and it was very spacious. The beds were very comfortable, including the pullout sofa. It was very clean and well stocked. We had a small issue for which we contacted the front desk and a maintenance person was there to take care of it within 10 minutes.

It was excellent!!!!

It was excellent!!!!

We love staying here every time we are in this area. Very convenient getting to the different amusement parks.

We love staying here every time we are in this area. Very convenient getting to the different amusement parks.

The property was very nice, beautiful landscape and location the rooms were spacious, clean and comfortable

The property was very nice, beautiful landscape and location the rooms were spacious, clean and comfortable

The room and amenities were outstanding. This place is quiet and very family friendly. It is very secure and the staff were exceptional.

The room and amenities were outstanding. This place is quiet and very family friendly. It is very secure and the staff were exceptional.

Wonderful property, clean spacious rooms, excellent staff

Wonderful property, clean spacious rooms, excellent staff

Amazing time with entire family. Three bedroom condo was great!! Clean with very comfortable beds. Great AC.

Amazing time with entire family. Three bedroom condo was great!! Clean with very comfortable beds. Great AC.

very nice place, location and staff

Great staff. Rooms have plenty of space. .

It’s amazing place. Everything is fine like cleaning rooms all.

Everything was nice.

Very good

Definitely would consider staying here again. Could do without the timeshare pitch and text messages, asking us to take their 90 minute presentation. That said, our schedule was very busy. I told them if we had any openings in our schedule I’d let them know and left it at that. The suite was in good shape and we used all the amenities.