Wonderful experience. I really enjoyed my stay

This was in a great area. Hotel was clean, comfortable and staff was friendly. If I had to take a star off it would be because parking cost extra.

Our room was great. Breakfast was so good. We would definitely stay here again.

AC did not work well from the first day.

AC did not work well from the first day.

Our room was great. Breakfast was so good. We would definitely stay here again.

Pool wasn’t open

Pool wasn’t open

Staying at the property was an OK experience. The breakfast was a bit subpar and the onsite laundry facilities were out of service.

Staying at the property was an OK experience. The breakfast was a bit subpar and the onsite laundry facilities were out of service.

The people at the front desk were very friendly, the breakfast was very good, the attention was great.

The people at the front desk were very friendly, the breakfast was very good, the attention was great.

Quiet neighborhood , easy parking for a charge. Complementary breakfast better in previous years. Only decaf coffee available some mornings without wait

Quiet neighborhood , easy parking for a charge. Complementary breakfast better in previous years. Only decaf coffee available some mornings without wait

It was an extremely pleasant stay! Every single staff member was welcoming, inviting, and helpful. I told them we would definitely be back.

It was an extremely pleasant stay! Every single staff member was welcoming, inviting, and helpful. I told them we would definitely be back.

Front desk service was excellent! Josh was a pleasure. Breakfast left a little to be desired as they were running out of utensils, juice, and food in general with at least an hour of breakfast to go sometimes 2 hours. Or might check out and they cannot accommodate. However when I dl asked for a quieter room they were able to put me on the top floor.

It was a nice place. However the fridge froze all of our food.

Front desk service was excellent! Josh was a pleasure. Breakfast left a little to be desired as they were running out of utensils, juice, and food in general with at least an hour of breakfast to go sometimes 2 hours. Or might check out and they cannot accommodate. However when I dl asked for a quieter room they were able to put me on the top floor.

It was a nice place. However the fridge froze all of our food.

The property is in a good location. However, there a few negative items that made our visit not so pleasant. When we arrived on June 22nd, their system was down. They didn't have a room ready. We had to wait a while to get one. I booked for a double bed suite but they didn't have one so the sales director offered us one with a king bed. He promised us to give us Hilton points as a form of a refund since we paid for a larger suite. We have not received those points until this day. I've left messages and no calls have been returned. We didn't get a key to our room until the next day in the afternoon. Other than those issues, the room was clean. Breakfast was good.

The property is in a good location. However, there a few negative items that made our visit not so pleasant. When we arrived on June 22nd, their system was down. They didn't have a room ready. We had to wait a while to get one. I booked for a double bed suite but they didn't have one so the sales director offered us one with a king bed. He promised us to give us Hilton points as a form of a refund since we paid for a larger suite. We have not received those points until this day. I've left messages and no calls have been returned. We didn't get a key to our room until the next day in the afternoon. Other than those issues, the room was clean. Breakfast was good.

My stay here was good. I really like the location and how the staff went over and beyond. The only thing I would change is being notify earlier and not when it was time for me to check in that there was was an issue with my room. We were accommodated with two rooms.

My stay here was good. I really like the location and how the staff went over and beyond. The only thing I would change is being notify earlier and not when it was time for me to check in that there was was an issue with my room. We were accommodated with two rooms.

I don't know if it's just me but Hotel Beds are very uncomfortable nowadays and this hotel was no different it seems as though the mattresses are hard and have no give to them if that makes sense, I did not care for the fact that there was only one air conditioning unit in the room and it was in the living room portion of of the room that I stayed in, so my room was not as cool as I would have wanted it but I went in July so it's extremely hot in Georgia or the South for that, the morning breakfast is not anything really to brag about but the hotel is conveniently located from anything you may need I'm talking less than 5 minutes so that was a major Plus I felt safe and would definitely stay here again in the fall never again in the summer LOL well maybe if the price is right!

I don't know if it's just me but Hotel Beds are very uncomfortable nowadays and this hotel was no different it seems as though the mattresses are hard and have no give to them if that makes sense, I did not care for the fact that there was only one air conditioning unit in the room and it was in the living room portion of of the room that I stayed in, so my room was not as cool as I would have wanted it but I went in July so it's extremely hot in Georgia or the South for that, the morning breakfast is not anything really to brag about but the hotel is conveniently located from anything you may need I'm talking less than 5 minutes so that was a major Plus I felt safe and would definitely stay here again in the fall never again in the summer LOL well maybe if the price is right!

I like the area around this hotel. The hotel looked very nice however we had a terrible experience with the air conditioner. We had two rooms booked for two nights. The AC in both rooms did not work. It was late at night so I did not want to move my two young kids and senior parents. The hotel staff provided us box fans to use for the night because the technician told us that they would have the AC fixed first thing the next morning. At 10am the following morning, we were told they will work on our AC ASAP. We allowed them all day to work on it. We did not come back to our rooms until 8pm that night. We came back in our rooms and the AC were not fixed. I came down to the front desk and the guy just told me they could not fix it and our only option was to get 2 different rooms. He gave us room keys for 2 rooms without checking to see if the rooms were good to go. I had to go there myself and come to find out one of the rooms were at 79 degrees even though the AC was running. I had to call the front desk and he told me to come down again to get another 2 rooms. Again, I had to go and check those rooms myself. For the "hospitality" staff, this guy did not care. He had his earphones on the whole time he was working on our issue. There was no explanation of the issue, checking on the rooms prior giving them to us, did not offer to help us relocate. The maintenance person, Mario, did a much better job that the so called "hospitality" person.

I like the area around this hotel. The hotel looked very nice however we had a terrible experience with the air conditioner. We had two rooms booked for two nights. The AC in both rooms did not work. It was late at night so I did not want to move my two young kids and senior parents. The hotel staff provided us box fans to use for the night because the technician told us that they would have the AC fixed first thing the next morning. At 10am the following morning, we were told they will work on our AC ASAP. We allowed them all day to work on it. We did not come back to our rooms until 8pm that night. We came back in our rooms and the AC were not fixed. I came down to the front desk and the guy just told me they could not fix it and our only option was to get 2 different rooms. He gave us room keys for 2 rooms without checking to see if the rooms were good to go. I had to go there myself and come to find out one of the rooms were at 79 degrees even though the AC was running. I had to call the front desk and he told me to come down again to get another 2 rooms. Again, I had to go and check those rooms myself. For the "hospitality" staff, this guy did not care. He had his earphones on the whole time he was working on our issue. There was no explanation of the issue, checking on the rooms prior giving them to us, did not offer to help us relocate. The maintenance person, Mario, did a much better job that the so called "hospitality" person.

Nice hotel, great staff. Only issue the pool needs to be deeper.

Paying for parking

Nice hotel, great staff. Only issue the pool needs to be deeper.

Paying for parking