It was our second stay at this hotel. Modern and confy rooms, super clean. Great pool area, close to the beach and amazing staff at the restaurant

It was our second stay at this hotel. Modern and confy rooms, super clean. Great pool area, close to the beach and amazing staff at the restaurant

A pleasant environment with the beach within walking distance. Neat and spacious room with a good bed and good pillows and daily cleaning.

Good price quality offer

It was a good experience for us in this Hotel. The check in was faster and the staff are welcoming and caring ! The room was clean and fonctionnal. The pool is nice but there are many children and that makes the experience noisy.

It was a good experience for us in this Hotel. The check in was faster and the staff are welcoming and caring ! The room was clean and fonctionnal. The pool is nice but there are many children and that makes the experience noisy.

The service was very friendly in the restaurant. Especially waiter named Pepe, was warm and friendly towards our whole family. Also the cleaner of our hotel room, whose name don’t know, was very considerate of our baby. Hopefully she finds this feedback. Cleaned the seventh floor on 14-21.8.2024.

The service was very friendly in the restaurant. Especially waiter named Pepe, was warm and friendly towards our whole family. Also the cleaner of our hotel room, whose name don’t know, was very considerate of our baby. Hopefully she finds this feedback. Cleaned the seventh floor on 14-21.8.2024.

Beautiful hotel both inside and out. Very clean and modern. The only downside is the lack of evening entertainment.

Beautiful hotel both inside and out. Very clean and modern. The only downside is the lack of evening entertainment.

Dodgy hotel with misleading and obscure selling/marketing practices. We were there years ago when it was the Holiday Inn and saw it had been refurbished so decided to give it a go. Little we knewthey have an old wing that is still like the old hotel and they actively hide from every PR shot. This area is not up to even 3* standard, and they will put you in there if you book through a third party. Apparently is down to customers to know without warning that all rooms without balcony belong in the old wing. Aircon and TV don’t work (absolutely ruined the experience being in July in Spain and unable to relax in the room to watch the Olympic Games). They actively lied about the faults and estimated time to resolve. Poor WiFi reception, dark, smelly damp corridors. Shower floods the entire bathroom. Disgustingly dirty rooftop pool with lots of “floating particles”. A complaint for a refund has been logged with the Spanish authorities after spending hours trying to reason with the front desk. Hotel director doesn’t even have the authority to make decisions on how the property is ran. All at 210+ euro/night for the pleasure. Take your hard earned money elsewhere, you have been warned

Dodgy hotel with misleading and obscure selling/marketing practices. We were there years ago when it was the Holiday Inn and saw it had been refurbished so decided to give it a go. Little we knewthey have an old wing that is still like the old hotel and they actively hide from every PR shot. This area is not up to even 3* standard, and they will put you in there if you book through a third party. Apparently is down to customers to know without warning that all rooms without balcony belong in the old wing. Aircon and TV don’t work (absolutely ruined the experience being in July in Spain and unable to relax in the room to watch the Olympic Games). They actively lied about the faults and estimated time to resolve. Poor WiFi reception, dark, smelly damp corridors. Shower floods the entire bathroom. Disgustingly dirty rooftop pool with lots of “floating particles”. A complaint for a refund has been logged with the Spanish authorities after spending hours trying to reason with the front desk. Hotel director doesn’t even have the authority to make decisions on how the property is ran. All at 210+ euro/night for the pleasure. Take your hard earned money elsewhere, you have been warned

Lovely stay

Lovely stay

Nice room, good breakfast, nice common areas, friendly staff. I preferred the the rooftop pool, as there were fewer children there. The pool did not have the best cleaning system, and the water got very dirty through the day - cleaner pool and some umbrellas would have made the experience even better. The doors to the room were not soundproof, and you could wake up from people running and speaking loudly in the hallways in late evening or night time.

Nice room, good breakfast, nice common areas, friendly staff. I preferred the the rooftop pool, as there were fewer children there. The pool did not have the best cleaning system, and the water got very dirty through the day - cleaner pool and some umbrellas would have made the experience even better. The doors to the room were not soundproof, and you could wake up from people running and speaking loudly in the hallways in late evening or night time.

Check in was delayed despite being told our room should be ready by around 3.30, we didn't get to our room till well after 5pm. The reception did ring me to confirm our rooms were ready which was nice. The bed was rather uncomfortable being quite hard and there could be better shelving/drawer space. There is no hanging for dresses. (Well there is but it's very short so don't expect to hang your dress without folding it). A suggestion for outside towel racks on the balcony as everyone hangs their towels over the balcony railing which doesn't look nice. The upstairs pool should be Adults only/no under 16's/18's. The pool downstairs is sufficient for children and with the bar and 'chill out' atmosphere upstairs on the roof, it was spoilt by having shouting children in the pool. The service in BOGO in the evening was very slow. I think management needs to do some undercover reviews and further training for staff upstairs in the evening. Despite that, the staff were friendly and we enjoyed the atmosphere upstairs very much. All staff we came across were friendly and willing to please.

Nice pool & rooftop bar

Nice pool & rooftop bar

Check in was delayed despite being told our room should be ready by around 3.30, we didn't get to our room till well after 5pm. The reception did ring me to confirm our rooms were ready which was nice. The bed was rather uncomfortable being quite hard and there could be better shelving/drawer space. There is no hanging for dresses. (Well there is but it's very short so don't expect to hang your dress without folding it). A suggestion for outside towel racks on the balcony as everyone hangs their towels over the balcony railing which doesn't look nice. The upstairs pool should be Adults only/no under 16's/18's. The pool downstairs is sufficient for children and with the bar and 'chill out' atmosphere upstairs on the roof, it was spoilt by having shouting children in the pool. The service in BOGO in the evening was very slow. I think management needs to do some undercover reviews and further training for staff upstairs in the evening. Despite that, the staff were friendly and we enjoyed the atmosphere upstairs very much. All staff we came across were friendly and willing to please.

The best place wehere to live

The best place wehere to live

The hotel was very clean and stylish, breakfast buffet had plenty of choice, rooms were clean with everything you need. Both pool areas were very clean. Staff were very polite and helpful. The only thing that marred our stay was the 82euro charge for lunch for 3 people which is extortionate. Other than that I would definitely recommend and go back.

Property is perfectly clean and well maintained, staff is super polite and attentive, food was excellent, the hotel was full, but the atmosphere was quiet, everyone keeping to themselves, and the pools were delicious! Great rooftop area with pool and bar, close to the beach, easy transportation around, great restaurants, and a supermarket 200m away. Great choice that made our family holidays even more magical.

Property is perfectly clean and well maintained, staff is super polite and attentive, food was excellent, the hotel was full, but the atmosphere was quiet, everyone keeping to themselves, and the pools were delicious! Great rooftop area with pool and bar, close to the beach, easy transportation around, great restaurants, and a supermarket 200m away. Great choice that made our family holidays even more magical.

The hotel was very clean and stylish, breakfast buffet had plenty of choice, rooms were clean with everything you need. Both pool areas were very clean. Staff were very polite and helpful. The only thing that marred our stay was the 82euro charge for lunch for 3 people which is extortionate. Other than that I would definitely recommend and go back.

Great Experience ❤️

Great Experience ❤️

Nice stylish hotel in a reasonable location. Limited facilities. Gym was basic and pool was quite crowded.

Nice stylish hotel in a reasonable location. Limited facilities. Gym was basic and pool was quite crowded.

Nice hotel, very clean, 5 minutes walk from the beach

Nice hotel, very clean, 5 minutes walk from the beach