Generally good, would absolutely stay again. I have to dock some points though. When I booked, my room appeared to have some amenities that were not present in reality. Still, it was clean, comfortable, and secure.

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

We booked a 2 bedroom suite for our in-laws to watch our baby while we attended a wedding. When calling the night before about an early check in the girl told me I needed to call back the next day so I did. When I called the next morning the woman told me that the 2 bedroom suites were “out of commission” and that we were going to be getting 2 rooms that were not connected to each other (she was very nice but we wish that the woman the night before had told us this so we could maybe make other arrangements.) Really this was our only options at this point so we had to make it work. However when we got to our room and opened the curtains for some natural light to, our bedroom windows and partially the living room area window were facing a wall maybe 2 feet from the window. So no natural light at all. The space was not great for the amount we paid but it got the job done for what we needed. Unfortunately we will probably not stay here again.

We booked a 2 bedroom suite for our in-laws to watch our baby while we attended a wedding. When calling the night before about an early check in the girl told me I needed to call back the next day so I did. When I called the next morning the woman told me that the 2 bedroom suites were “out of commission” and that we were going to be getting 2 rooms that were not connected to each other (she was very nice but we wish that the woman the night before had told us this so we could maybe make other arrangements.) Really this was our only options at this point so we had to make it work. However when we got to our room and opened the curtains for some natural light to, our bedroom windows and partially the living room area window were facing a wall maybe 2 feet from the window. So no natural light at all. The space was not great for the amount we paid but it got the job done for what we needed. Unfortunately we will probably not stay here again.

Everything was great

Everything was great

The stay was great! Our family suite was more than I expected. A full kitchen, 2 bathrooms, and separate queen bedrooms! Very roomy! The only problem was the bathtub drain is super slow, so youll have to wait for it to go down for the next person to shower. Other than that, it was great!

The stay was great! Our family suite was more than I expected. A full kitchen, 2 bathrooms, and separate queen bedrooms! Very roomy! The only problem was the bathtub drain is super slow, so youll have to wait for it to go down for the next person to shower. Other than that, it was great!

Outside the building the property had trash laying around. Inside: the floors were filthy through out. People were smoking weed so it smelled. The building is run down and needs to be worked on and spruced up. Our room had ants and bugs In it. When I told the front desk she said she would tell maintenance. No room should have bugs! We ended our stay early and went to another hotel.

Very comfortable beds. Nice space in the rooms.

Very comfortable beds. Nice space in the rooms.

Outside the building the property had trash laying around. Inside: the floors were filthy through out. People were smoking weed so it smelled. The building is run down and needs to be worked on and spruced up. Our room had ants and bugs In it. When I told the front desk she said she would tell maintenance. No room should have bugs! We ended our stay early and went to another hotel.

System was down no WiFi

They didn't have any rm availability.

Nice

Nice

They didn't have any rm availability.

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

System was down no WiFi

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

I would’ve been angry if I had paid full price for this room. The bathroom was dirty- hair everywhere, no sign of the thorough Lysol cleaning. There were no extra linens- I went to the front desk and waited for 5 minutes. No one showed so I went back to my room. I then waited and called down for linens and towels. The woman on the phone made me feel bad for calling/asking for additional items. I understand if you can’t leave the desk (although you did for the 5 minutes I was there waiting) but there is a nice way to say “can I have them brought up later”. This hotel is in need of a makeover/modernization. Furniture was dingy. Kitchen would’ve been great but no paper towels or anything to clean with. It’s just a step behind in all aspects.

I would’ve been angry if I had paid full price for this room. The bathroom was dirty- hair everywhere, no sign of the thorough Lysol cleaning. There were no extra linens- I went to the front desk and waited for 5 minutes. No one showed so I went back to my room. I then waited and called down for linens and towels. The woman on the phone made me feel bad for calling/asking for additional items. I understand if you can’t leave the desk (although you did for the 5 minutes I was there waiting) but there is a nice way to say “can I have them brought up later”. This hotel is in need of a makeover/modernization. Furniture was dingy. Kitchen would’ve been great but no paper towels or anything to clean with. It’s just a step behind in all aspects.

Our stay was wonderful

Our stay was wonderful

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

Staff has been wonderful

Staff has been wonderful

The staff on second shift is amazing