Main reason for my stay was to enjoy the pool, but pool was closed because it was left dirty by guest the previous night.

Main reason for my stay was to enjoy the pool, but pool was closed because it was left dirty by guest the previous night.

I had higher hopes for this Hotel but their Front Desk staff are not very friendly. After checking in my family and I were given a room that had BLOOD SPOTS all over the couch! We were absolutely disgusted. When we went downstairs I told one of the Front Desk staff and tried to show him a video but he didn’t care to even look or be concerned, he just crossed out my room number on the paper and wrote a different room number. The only feedback he gave me is “is the 1st floor okay with you?” No sincere apology to make anything right and one thing you have to understand is that I’m not a Karen or someone who’s rude so being that way towards me just shows the lack of training and customer service the employees have here. The new room was honestly just a notch better than the blood stained couch, there were random grease stains now and the room smelled like old French fries. I did not expect to be given a discount on my room or given an upgrade, but at least care! Maybe even offer to refund my parking for the disgusting experience, something! There was also only one working washing machine in the hotel, the other 3 were out of order despite charging $3 a load. The only great experience we had here was that the Breakfast Attendant was so nice and friendly and was working hard making sure everything was kept clean and full.

Concierge very nice gentleman, room was clean but had an old dusty smell good thing we brought febreeze

Absolutely beautiful property and staff was so welcoming

Good stuff

Clean and safety

Clean and safety

Appliances in my room were all broken. Fixing took too long to fix

Appliances in my room were all broken. Fixing took too long to fix

Very clean and spacious room. Front desk Service was great.

Very clean and spacious room. Front desk Service was great.

This is a great place for families who need a good amount of space for a large family. The suites are great. The hotel is centrally located and the breakfast was great.

This is a great place for families who need a good amount of space for a large family. The suites are great. The hotel is centrally located and the breakfast was great.

We had a wonderful stay at this hotel. My wife, two children, and I thoroughly enjoyed our time there. The rooms were very clean, the staff was exceptionally friendly, and the hospitality was professional. We stayed for three nights and will definitely return whenever we visit Los Angeles.

We had a wonderful stay at this hotel. My wife, two children, and I thoroughly enjoyed our time there. The rooms were very clean, the staff was exceptionally friendly, and the hospitality was professional. We stayed for three nights and will definitely return whenever we visit Los Angeles.

Received three suites. Two suites for a week and one for two days. First night my car was broken into. The driver side window was shattered and I still had to pay $20 dollars a day for parking on top of the room charges. Didn’t see any security presence in the parking lot my whole stay. Parking lot lighting is not good and found out they don’t have cameras in the parking lot. Across from where I was parked I found broken glass of another vehicle probably broken into prior.

Received three suites. Two suites for a week and one for two days. First night my car was broken into. The driver side window was shattered and I still had to pay $20 dollars a day for parking on top of the room charges. Didn’t see any security presence in the parking lot my whole stay. Parking lot lighting is not good and found out they don’t have cameras in the parking lot. Across from where I was parked I found broken glass of another vehicle probably broken into prior.

Overall this place is not bad at all. A few things that would be better first off is not get rich off the snacks from there customers. A tiny slice of cheesecake and a tray of icecream dibs was literally 19 dollars. I feel like for what we pay we should at least get a really good customer price. The breakfeast is alright, it could be better. Overall it’s not bad.

Overall this place is not bad at all. A few things that would be better first off is not get rich off the snacks from there customers. A tiny slice of cheesecake and a tray of icecream dibs was literally 19 dollars. I feel like for what we pay we should at least get a really good customer price. The breakfeast is alright, it could be better. Overall it’s not bad.

Wonderful staff! Front desk, housekeepers, staff at breakfast station. Very helpful, easy to communicate with, all 5 stars!

Wonderful staff! Front desk, housekeepers, staff at breakfast station. Very helpful, easy to communicate with, all 5 stars!

Staff was super nice, great hotel breakfast, but our room felt dirty and the sofa bed had stains. Also guests next door to us were so loud playing music, and banging on doors and making a lot of noise it made it very hard to sleep. Property was convenient and surrounding area wasn’t too bad.

great customer service. not too new, a little older but still nice. the rooms have a fan which is also great!

Staff was super nice, great hotel breakfast, but our room felt dirty and the sofa bed had stains. Also guests next door to us were so loud playing music, and banging on doors and making a lot of noise it made it very hard to sleep. Property was convenient and surrounding area wasn’t too bad.

great customer service. not too new, a little older but still nice. the rooms have a fan which is also great!

The carpet in the hallways were really dirty. The staff could also be a little more attentive. Other than that all was fine .

The carpet in the hallways were really dirty. The staff could also be a little more attentive. Other than that all was fine .

Couch had hiuge stains and room was not recently cleaned or dusted . Fridge had stains on handle and so did the dishwasher .old nasty Q tip from prior people under bathroom sick . Faucets were dirty .

Couch had hiuge stains and room was not recently cleaned or dusted . Fridge had stains on handle and so did the dishwasher .old nasty Q tip from prior people under bathroom sick . Faucets were dirty .

Great place to stay very clean friendly staff only reason for the 4 star is only because they charge you to park there which doesn’t make sense besides that I would highly recommend

Great place to stay very clean friendly staff only reason for the 4 star is only because they charge you to park there which doesn’t make sense besides that I would highly recommend