Great customer service. Clean and comfortable.

The room was very clean but trying to find a place to park for valet was a nightmare and they need more people working valet especially when it is so busy. I felt bad for the one who was running to get cars and people were honking and being so impatient but it was very busy and dangerous . Parking needs to be better.

The room was very clean but trying to find a place to park for valet was a nightmare and they need more people working valet especially when it is so busy. I felt bad for the one who was running to get cars and people were honking and being so impatient but it was very busy and dangerous . Parking needs to be better.

Pros: Bed was comfortable, layout of the suite was nice, enjoyed the balcony Cons: bathroom flooded with first flush upon entering room, bar was out of everything, HVAC was pouring water into the living room carpet, outlets on one side of the bed did not work, and in our 5 day stay, our room was never cleaned.

Pros: Bed was comfortable, layout of the suite was nice, enjoyed the balcony Cons: bathroom flooded with first flush upon entering room, bar was out of everything, HVAC was pouring water into the living room carpet, outlets on one side of the bed did not work, and in our 5 day stay, our room was never cleaned.

Parking sucks

Comfortable one night stay

Comfortable one night stay

I was in my pjs and had to go downstairs to get towels. The remote stopped working and they did not have another one.

Great location proximate to the river boardwalk and downtown restaurants.

Very attentive personnel. Great stay

Clean

Clean

Very attentive personnel. Great stay

Lovely hotel with lovely staff.

Lovely hotel with lovely staff.

Nice hotel. The rooms here were nice and spacious with a comfortable bed and mini balcony to hang out and enjoy some fresh air. What I liked about this hotel the best though was how pleasant the staff was. From the front desk check in to the hotel's coffee shop, everyone I interacted with was very nice and helpful. This was a quick one-night stay and since the hotel restaurant/lounge was unavailable, we found that it was also super close to many restaurants and bars/lounges, so finding a place to east was a breeze. Very good location if you are going on a cruise as it was only about 1 mile away from the port, about a 10-minute drive. Will definitely stay again next time we are back in Tampa for a cruise.

Nice hotel. The rooms here were nice and spacious with a comfortable bed and mini balcony to hang out and enjoy some fresh air. What I liked about this hotel the best though was how pleasant the staff was. From the front desk check in to the hotel's coffee shop, everyone I interacted with was very nice and helpful. This was a quick one-night stay and since the hotel restaurant/lounge was unavailable, we found that it was also super close to many restaurants and bars/lounges, so finding a place to east was a breeze. Very good location if you are going on a cruise as it was only about 1 mile away from the port, about a 10-minute drive. Will definitely stay again next time we are back in Tampa for a cruise.

Anthony was the absolute best

The people at the front desk were very nice and helpful with the area. Parking is 45$ a night, yes A NIGHT, for the hotels parking or you can park across the street for 25$ a night and have random people from the bars near your vehicle all night. I came out one morning to a beer sitting on the hood of my vehicle. The whole stay for 4 nights was 1000$. Absolutely overpriced and would not recommend anyone staying here realistically there are many more hotels in the area better priced that are just as nice . I also had a room with a balcony and it the balcony was sloped almost if the building was leaning to one side or something…. I’d look elsewhere if I could go back.

Hotel was fantastic! However, because I booked through Hotels.com I did not get the room with a balcony that I requested. Apparently if the hotel gets over-booked, anyone who used a 3rd party does not get what they specifically paid for, even if it was done months in advance. I’m hopeful I will get refunded the difference. The hotel was kind enough to comp me a few free drinks at least.

Hotel was fantastic! However, because I booked through Hotels.com I did not get the room with a balcony that I requested. Apparently if the hotel gets over-booked, anyone who used a 3rd party does not get what they specifically paid for, even if it was done months in advance. I’m hopeful I will get refunded the difference. The hotel was kind enough to comp me a few free drinks at least.

The people at the front desk were very nice and helpful with the area. Parking is 45$ a night, yes A NIGHT, for the hotels parking or you can park across the street for 25$ a night and have random people from the bars near your vehicle all night. I came out one morning to a beer sitting on the hood of my vehicle. The whole stay for 4 nights was 1000$. Absolutely overpriced and would not recommend anyone staying here realistically there are many more hotels in the area better priced that are just as nice . I also had a room with a balcony and it the balcony was sloped almost if the building was leaning to one side or something…. I’d look elsewhere if I could go back.

Great stay. Staff was so friendly and helpful ! Thanks again.

Great stay. Staff was so friendly and helpful ! Thanks again.

$40/night valet or across street at $25. Horrible food in “store”, Bistro was so expensive and landed 50% edible food. No refunds. Service at front desk was superior. Stayed while daughter was in hospital. Very well taken care of.

$40/night valet or across street at $25. Horrible food in “store”, Bistro was so expensive and landed 50% edible food. No refunds. Service at front desk was superior. Stayed while daughter was in hospital. Very well taken care of.

Anthony at the front desk was great. He was very helpful and courteous. He made sure our stay was pleasant. We arrived at the start of Tropical Storm Debby. We were greeted with towels to dry our soaking clothes. The valet and other staff were all great. No complaints.

Anthony at the front desk was great. He was very helpful and courteous. He made sure our stay was pleasant. We arrived at the start of Tropical Storm Debby. We were greeted with towels to dry our soaking clothes. The valet and other staff were all great. No complaints.

Great staff, convenient location, very comfy room.

Great staff, convenient location, very comfy room.

Anita was very friendly and helpful