There were no washclothes, room was suppose to have tub and shower, it was just a shower, there was a long black hair on the toilet near the lid hinge, and another in the shower. No coffee in room, no coffee in lobby, lobby was locked. No breakfast, heater sounded like an airplane starting up every time it came on. Room smelled like smoke, and not just a little- like a life long smoker lived there. My bag i sat on the chair smells like smoke after sitting there overnight, I booked for two nights, but left after the first. No ice bucket, no water cups, no vending machines on site. I took my chances and slept in my car the second night.

Surly staff and a poorly maintained property and dirty room. Couldn't get out of there fast enough, in the morning. This shook our confidence in Hotels.com. Drop this property until they realize they're in the hospitality business.

Surly staff and a poorly maintained property and dirty room. Couldn't get out of there fast enough, in the morning. This shook our confidence in Hotels.com. Drop this property until they realize they're in the hospitality business.

The room stunk, there was a couple of bugs we found one out of the sink and another in the bathroom shower, the toilet paper roll was previously used/already open. The towels appeared stained, and the floor was dirty.

The room stunk, there was a couple of bugs we found one out of the sink and another in the bathroom shower, the toilet paper roll was previously used/already open. The towels appeared stained, and the floor was dirty.

The door didn’t fit the space. There was a cockroach on its back. There was no light fixture over the sink and the wall wasn’t painted over / behind the sink. Fortunately I brought my own soap as there was lotion, conditioner, face and body bar. The place looked practically empty yet because I wanted to check in early they made me wait until 2pm. I cannot believe that room 114 was the best they had.

The door didn’t fit the space. There was a cockroach on its back. There was no light fixture over the sink and the wall wasn’t painted over / behind the sink. Fortunately I brought my own soap as there was lotion, conditioner, face and body bar. The place looked practically empty yet because I wanted to check in early they made me wait until 2pm. I cannot believe that room 114 was the best they had.

Staff are very nice, friendly and kind. The service I had was great. The rooms are clean, just need touch up painting on doors needed. Stayed more than 5 days, area was ok. Pet friendly.