Hotel is ideally located for the UNESCO listed heart of the town. Our superior room was worth the supplement; spacious and well-equipped with room-safe, large TV, a well-equipped kitchenette and good Wi-Fi. Public areas were smart and there's a comfortable courtyard to enjoy drinks and meals from the adjoining bar, restaurant and breakfast room. The downsides were: (1) lack of any information about the Spa; (2) lack of information about the Hotel and town in the rooms; (3) poor half-board- breakfast was fine, but dinner choices were limited to the cheapest and most basic options from the a la carte and our offer to pay a supplement for other food options was refused both nights. We were told that we had to waive our Half Board supplement and pay the entire cost if we wanted to upgrade food. First choice wine options unavailable and some staff grumpy.

Hotel is ideally located for the UNESCO listed heart of the town. Our superior room was worth the supplement; spacious and well-equipped with room-safe, large TV, a well-equipped kitchenette and good Wi-Fi. Public areas were smart and there's a comfortable courtyard to enjoy drinks and meals from the adjoining bar, restaurant and breakfast room. The downsides were: (1) lack of any information about the Spa; (2) lack of information about the Hotel and town in the rooms; (3) poor half-board- breakfast was fine, but dinner choices were limited to the cheapest and most basic options from the a la carte and our offer to pay a supplement for other food options was refused both nights. We were told that we had to waive our Half Board supplement and pay the entire cost if we wanted to upgrade food. First choice wine options unavailable and some staff grumpy.

I stayed here for one night at the end of a beautiful sunny vacation. I thought I will have a cultural experience in the heart on La Laguna just to end up in a dark and gloomy hotel with the worse mattress I ever slept on, paper thin walls and a room overcrowded with furniture.

I stayed here for one night at the end of a beautiful sunny vacation. I thought I will have a cultural experience in the heart on La Laguna just to end up in a dark and gloomy hotel with the worse mattress I ever slept on, paper thin walls and a room overcrowded with furniture.

Beautiful hotel, friendly staff & great location. I would definitely return!

Beautiful hotel, friendly staff & great location. I would definitely return!

Frokost i rain under cover wet tablewet cutlery, water everywhere,slow refill. Nice rom good space minus 2 buildings not connected.

Frokost i rain under cover wet tablewet cutlery, water everywhere,slow refill. Nice rom good space minus 2 buildings not connected.

Beautiful property, perfectly located!

Beautiful property, perfectly located!

Great location, great service, very nice hotel and room. Would stay again,

Great location, great service, very nice hotel and room. Would stay again,

The staff were excellent. Breakfast was reasonably good though the quality of the food offered was patchy. Some mornings there was no hot food available while on other days hot food was offered on an individual basis. A kettle and tea making facilities would have been appreciated. The spa was closed so I cannot comment on what it offered. All in a very pleasant stay.

The staff were excellent. Breakfast was reasonably good though the quality of the food offered was patchy. Some mornings there was no hot food available while on other days hot food was offered on an individual basis. A kettle and tea making facilities would have been appreciated. The spa was closed so I cannot comment on what it offered. All in a very pleasant stay.

Very happy with the hotel, quality time.

Very happy with the hotel, quality time.

Stayed in a junior suite. Beautiful room and a great value. Possibly the most comfortable bed I have ever slept in. There was a bit a street noise with the plaza right out front but nothing really all that bothersome.

Stayed in a junior suite. Beautiful room and a great value. Possibly the most comfortable bed I have ever slept in. There was a bit a street noise with the plaza right out front but nothing really all that bothersome.

Location was good and the dinner in the restaurant was very good. Breakfast wasn't great and the cutlery wasn't spotless. The spa was quite good, but you had to pay for the room. My bedroom was next to the lift shaft and there was quite a lot of noise overnight, which woke me several times - the lift going ping, people pulling suitcases along etc. I didn't want to change my room but I politely asked the receptionist if they had any ear plugs for the next three nights. She said no one had had this problem before and they didn't have ear plugs. Bordering on being rude and indignant.

Location was good and the dinner in the restaurant was very good. Breakfast wasn't great and the cutlery wasn't spotless. The spa was quite good, but you had to pay for the room. My bedroom was next to the lift shaft and there was quite a lot of noise overnight, which woke me several times - the lift going ping, people pulling suitcases along etc. I didn't want to change my room but I politely asked the receptionist if they had any ear plugs for the next three nights. She said no one had had this problem before and they didn't have ear plugs. Bordering on being rude and indignant.

Nice hotel in the center of a quiet town. Comercial car free walking area near by. Nice staff. Quiet room to the patio. Good breakfast.

Nice hotel in the center of a quiet town. Comercial car free walking area near by. Nice staff. Quiet room to the patio. Good breakfast.

Really nice hotel in the center of La Laguna - but very calm rooms. Nice rooms, beautiful furmiture. Diner in the restaurant was very tasty, rich breakfast, friendy staff!

Really nice hotel in the center of La Laguna - but very calm rooms. Nice rooms, beautiful furmiture. Diner in the restaurant was very tasty, rich breakfast, friendy staff!

Spacious rooms were good good bar and varied breakfast menu

Spacious rooms were good good bar and varied breakfast menu

Comfortable, with very affable service and good location. Be advised that building is not very accessible, if that matters to you. It's lovely, but there are a lot of stairs. The rooms include a kitchenette with two burners, small fridge (no freezer), no microwave. Cookware service including an electric kettle and dishes is available for 5euro/day. Bar and restaurant are pleasant. Room was too warm on arrival (in December), but the windows open and set that right quickly. The garage is only accessible with your room key, so you must check in first before parking your car. That might be a challenge for a solo traveler, however there is a surface lot nearby. The complimentary razor and toothbrush are a nice touch.

Comfortable, with very affable service and good location. Be advised that building is not very accessible, if that matters to you. It's lovely, but there are a lot of stairs. The rooms include a kitchenette with two burners, small fridge (no freezer), no microwave. Cookware service including an electric kettle and dishes is available for 5euro/day. Bar and restaurant are pleasant. Room was too warm on arrival (in December), but the windows open and set that right quickly. The garage is only accessible with your room key, so you must check in first before parking your car. That might be a challenge for a solo traveler, however there is a surface lot nearby. The complimentary razor and toothbrush are a nice touch.

Comfortable, with very affable service and good location. Be advised that building is not very accessible, if that matters to you. It's lovely, but there are a lot of stairs. The rooms include a kitchenette with two burners, small fridge (no freezer), no microwave. Cookware service including an electric kettle and dishes is available for 5euro/day. Bar and restaurant are pleasant. Room was too warm on arrival (in December), but the windows open and set that right quickly. The garage is only accessible with your room key, so you must check in first before parking your car. That might be a challenge for a solo traveler, however there is a surface lot nearby. The complimentary razor and toothbrush are a nice touch.

Good location. Place is getting old and dated. Terrible internet connection. For work, this is difficult.

Good location. Place is getting old and dated. Terrible internet connection. For work, this is difficult.

There is everything you need in the room, the staff is nice and helpful.