Excellent welcome on check in, very friendly staff and very helpful. Very good breakfast.

Stay was good, breakfast was awful, ovre 3 nights more and more food items were unavailable....staff were doing there best but when you don't have things such as jams, marmalades plus hot items its pretty poor

Stay was good, breakfast was awful, ovre 3 nights more and more food items were unavailable....staff were doing there best but when you don't have things such as jams, marmalades plus hot items its pretty poor

Comfortable stay. Breakfast busy & staff struggling to keep up. Shout out to Scot & Lisa who were amazing, friendly & helpful. Poor choice for decaf coffee. Should have decaf coffee beans in machine as well as caffinated. Instant is awful.

Comfortable stay. Breakfast busy & staff struggling to keep up. Shout out to Scot & Lisa who were amazing, friendly & helpful. Poor choice for decaf coffee. Should have decaf coffee beans in machine as well as caffinated. Instant is awful.

Really good location by the bay. 4 EV charging points 55p per KW. Breakfast included however very busy with long queues and everything constantly running out.

Really good overall. Breakfast was chaotic with no plates, cups glasses etc and things not working eg pancake machine, hot chocolate and juice. Receptionist was working extremely hard to help out in the breakfast room.

Really good overall. Breakfast was chaotic with no plates, cups glasses etc and things not working eg pancake machine, hot chocolate and juice. Receptionist was working extremely hard to help out in the breakfast room.

Disappointing breakfast but room was comfortable and clean

Disappointing breakfast but room was comfortable and clean

Great location to the bay. The staff were friendly and the breakfast was good. Parking was minimal and on day 2 we had to find alternative parking.

Great location to the bay. The staff were friendly and the breakfast was good. Parking was minimal and on day 2 we had to find alternative parking.

We were stopping off in Cardiff for a visit and were looking for an overnight stay. This hotel was perfect, 15 min walk into the city centre and a 10 min walk to Cardiff bay. Staff were extremely helpful, room was comfy and we both slept well. Great breakfast in the morning which helped for our onward journey. Would definitely recommend.

We were stopping off in Cardiff for a visit and were looking for an overnight stay. This hotel was perfect, 15 min walk into the city centre and a 10 min walk to Cardiff bay. Staff were extremely helpful, room was comfy and we both slept well. Great breakfast in the morning which helped for our onward journey. Would definitely recommend.

Amazing people. Very kind.

Staff and manager as always were brilliant

Staff and manager as always were brilliant

as ever stay was brilliant

Amazing people. Very kind.

Room wasn’t available until 3pm so delayed us going to our event. Purchased 2 gin and tonics and was shocked at the price. When I asked why so expensive the barman said they were doubles even though I didn’t ask for doubles. This is awful as a person may have been having one drink and possibly driving shortly afterwards not knowing if they didn’t question the price of the drink. H the barman told me he always serves doubles! I had to warn the man at the bar in case he got caught out also. Car parking was full after check in time so I’m glad I arrived early to nab a space despite having to wait an extra hour for the room. Hotel where fine with you parking before check in and using the bar area whilst you waited. There was no charge for the car park before check in time. At breakfast there was no coffee cups and by the time I gave up after a good 5 mins wait in a queue my cooked breakfast had gone cold so I had to get another one. Clean hotel. Staff seemed friendly but some of them stressed when it was busy in the morning.

Room wasn’t available until 3pm so delayed us going to our event. Purchased 2 gin and tonics and was shocked at the price. When I asked why so expensive the barman said they were doubles even though I didn’t ask for doubles. This is awful as a person may have been having one drink and possibly driving shortly afterwards not knowing if they didn’t question the price of the drink. H the barman told me he always serves doubles! I had to warn the man at the bar in case he got caught out also. Car parking was full after check in time so I’m glad I arrived early to nab a space despite having to wait an extra hour for the room. Hotel where fine with you parking before check in and using the bar area whilst you waited. There was no charge for the car park before check in time. At breakfast there was no coffee cups and by the time I gave up after a good 5 mins wait in a queue my cooked breakfast had gone cold so I had to get another one. Clean hotel. Staff seemed friendly but some of them stressed when it was busy in the morning.

Bathroom Sink clogged.

Bathroom Sink clogged.

The shower awful. No sleep as air con constant scratching all night coming from it. People walking corridor loudly. Outside all night the noise was dreadful. The price of your limited drinks was ridiculous. Was not told we had to pay for car park till arrival. Having not being able to sleep we would never return here!!!!!!!!

The shower awful. No sleep as air con constant scratching all night coming from it. People walking corridor loudly. Outside all night the noise was dreadful. The price of your limited drinks was ridiculous. Was not told we had to pay for car park till arrival. Having not being able to sleep we would never return here!!!!!!!!

lt did the job. Good breakfast and nice common area.

Everything

Everything

I liked the view

I liked the view

The room was advertised for 4 adults but room did not even have 2 double bed, how people are suppose to sleep and was very at the time ac wasn't working either asked the staff, they said this what we have..

The room was advertised for 4 adults but room did not even have 2 double bed, how people are suppose to sleep and was very at the time ac wasn't working either asked the staff, they said this what we have..