A 2 star hotel. It's an old office building that was converted into a hotel. Bad breakfast and internet doesnt work in the rooms.

ok

ok

No wifi connection provided in my room and bugs was found in the room.

No wifi connection provided in my room and bugs was found in the room.

No WiFi in the rooms. This is a 2-star hotel, claiming it's a 3-star so it can bill 3-star rates. I was there for 4 nights. I asked for a change of linens and new towels after 3 days and was ignored. The mattress was very lumpy. The aircon has an on/off switch on the wall but there is no remote. Temperature cannot be changed nor can you increase or decrease the fan. They have not put any money into this hotel in many years and you can see it because everything is old and dated.

No WiFi in the rooms. This is a 2-star hotel, claiming it's a 3-star so it can bill 3-star rates. I was there for 4 nights. I asked for a change of linens and new towels after 3 days and was ignored. The mattress was very lumpy. The aircon has an on/off switch on the wall but there is no remote. Temperature cannot be changed nor can you increase or decrease the fan. They have not put any money into this hotel in many years and you can see it because everything is old and dated.

Razoavel

Razoavel

Great stay!

Great stay!

No wifi upstairs. Also can improve the areas

No wifi upstairs. Also can improve the areas

This is the most TERRIBLE place I have ever been to in the most dangerous section of Rio! It looked almost nothing like the pictures! Everything that could have a stain on it, DID have stains on it, this includes the bed sheets, the bed cover, the pillow cases, the walls, the floors, the toilet, the shower…EVERYTHING. There was a bug crawling under my sheets upon checking into the room! I took a video and showed the guys at the front desk, who didn’t speak ANY English by the way. I then switched rooms. My second room had even worse stains than my first room. Outside the window was cigarette buts, spit and ashes from someone smoking. I took pictures and showed this to the front desk as well. They never cleaned outside the window. They ONLY have Wi-Fi in the lobby and they kick you off the Wi-Fi every few minutes so there is NO REAL WI-FI ACCESS!?!? I booked for 7 days, but had two sleepless nights there due to the bug situation in my sheets in the first room. I decided to check out after two nights and request a refund for the 5 nights that I booked but wouldn’t be there. My request for refund was denied by management. They also charged me additional taxes upon checking into the room which is NOT mentioned in the ad on Expedia for this “hotel”! No other hotel or hostel has done this to me in Rio! Also the breakfast was the most horrible thing I have ever smelled or tasted! This place is NOT tourist friendly and the staff seem xenophobic! I will be leaving a YouTube review!

This is the most TERRIBLE place I have ever been to in the most dangerous section of Rio! It looked almost nothing like the pictures! Everything that could have a stain on it, DID have stains on it, this includes the bed sheets, the bed cover, the pillow cases, the walls, the floors, the toilet, the shower…EVERYTHING. There was a bug crawling under my sheets upon checking into the room! I took a video and showed the guys at the front desk, who didn’t speak ANY English by the way. I then switched rooms. My second room had even worse stains than my first room. Outside the window was cigarette buts, spit and ashes from someone smoking. I took pictures and showed this to the front desk as well. They never cleaned outside the window. They ONLY have Wi-Fi in the lobby and they kick you off the Wi-Fi every few minutes so there is NO REAL WI-FI ACCESS!?!? I booked for 7 days, but had two sleepless nights there due to the bug situation in my sheets in the first room. I decided to check out after two nights and request a refund for the 5 nights that I booked but wouldn’t be there. My request for refund was denied by management. They also charged me additional taxes upon checking into the room which is NOT mentioned in the ad on Expedia for this “hotel”! No other hotel or hostel has done this to me in Rio! Also the breakfast was the most horrible thing I have ever smelled or tasted! This place is NOT tourist friendly and the staff seem xenophobic! I will be leaving a YouTube review!

The reception is very kind but everything in the hotel horrible broken air conditioning tree days room not clean n210 horrible breakfast anly ham and cheese and bread old not fresh I had bad experience the first and last time

The reception is very kind but everything in the hotel horrible broken air conditioning tree days room not clean n210 horrible breakfast anly ham and cheese and bread old not fresh I had bad experience the first and last time

Awful conditions overall. This is not even a one star hotel.

Awful conditions overall. This is not even a one star hotel.

This is absolutely the worst hotel I've been to in 35 countries of travel. This was probably the equivalent of a jail. The bed sheets have stains on it. Didn't have all the beddings on the bed. There was a complete vomit stain right next to the bed. I ran out of this place as soon as I got in. I really don't think hotels.com should Host this hotel. too many negative reviews and I think this hotel is gone far enough!

This is absolutely the worst hotel I've been to in 35 countries of travel. This was probably the equivalent of a jail. The bed sheets have stains on it. Didn't have all the beddings on the bed. There was a complete vomit stain right next to the bed. I ran out of this place as soon as I got in. I really don't think hotels.com should Host this hotel. too many negative reviews and I think this hotel is gone far enough!

Customer service was good. It’s an outdated and maintain ancient building. It doesn’t have Wi-Fi in the room. It’s the worst place I’ve ever stayed.

Customer service was good. It’s an outdated and maintain ancient building. It doesn’t have Wi-Fi in the room. It’s the worst place I’ve ever stayed.

First of all the hotelwas hard to find, because the name outside is still Hotel Centro...there is no parking at all. On the phone they where rude and slow WIFI is just available in the small lobby. The location is good, near the beach (maybe 15 min) and surrounded by shops. But the room wasn’t clean at all (lotta hair and other weird dirty things, I didn’t even wanna know what it was) They didn’t clean our room and at the reception they don’t care at all. We didn’t risk to try the breakfast.

First of all the hotelwas hard to find, because the name outside is still Hotel Centro...there is no parking at all. On the phone they where rude and slow WIFI is just available in the small lobby. The location is good, near the beach (maybe 15 min) and surrounded by shops. But the room wasn’t clean at all (lotta hair and other weird dirty things, I didn’t even wanna know what it was) They didn’t clean our room and at the reception they don’t care at all. We didn’t risk to try the breakfast.

O HOTEL TEM UMA LOCALIZAÇÃO MUITO BOA. POREM NÃO TEM COMO REALMENTE CONSIDERAR UMA HOTEL COMO ESSE DE PELO 2 ESTRELAS . MUITO RUIM. BANHEIRO SUJO. SEM WIFI. SEM FRIGOBAR. AR CONDICIONADO BARULHENTO. ENFIM. PAROU NO TEMPO.

No wifi in the rooms bathroom no door, dirty and noisy

No wifi in the rooms bathroom no door, dirty and noisy

NÃO ESPERA MUITA COISA, MAS O HOTEL E MUITO RUIM , LIMPEZA PÉSSIMA, SEM MANUTENÇÃO

NÃO ESPERA MUITA COISA, MAS O HOTEL E MUITO RUIM , LIMPEZA PÉSSIMA, SEM MANUTENÇÃO

The breakfast is terrible. The fruits are limited and doesn’t have sausage or bacon available. Where’s the cake? The tax is very expensive for the service offered.

Someone enter inside mi room and stolen all the money from inside mi package.. They broked personal things. They treatment me and my friend really bad. They insult us. The hotel were dirty, everything broken, the breakfast, wifi, air conditioner a dissasterrrrrrr!!! And gerent told us that if we continuos with the reclamais.. they will kick us out of the hotel. We had to move on to another hotel and paid another one. The worst experience ever.. they have to close that disgusting place with bad people!