Staff was very nice, excellent breakfast. Small and quiet.

Staff was very nice, excellent breakfast. Small and quiet.

Nice, well located. Mattress a bit soft for my taste. Would stay there again.

Nice, well located. Mattress a bit soft for my taste. Would stay there again.

Very nice hotel in green residential neighborhood, but blocks away of one of the main business centers of Santiago near the Titanium tower. Excellent service.

Very nice hotel in green residential neighborhood, but blocks away of one of the main business centers of Santiago near the Titanium tower. Excellent service.

my experience was great excellent services very kind customer services in a great location

my experience was great excellent services very kind customer services in a great location

Restaurants at the there were excellent

Restaurants at the there were excellent

It was nice to receive a voucher for 2 drinks in hotel restaurant at Friday evening during the check-in. Unfortunatelly the restaurant was already closed ant it is also closed during the weekends, so I could not use ithe voucher during our 2 nights weekend stay. All other things were OK - clean hotel, nice and spacy room, tasty breakfast, good position and also friendly staff. If they would not give me a voucher which I could not use, my overal impression would be better.

It was nice to receive a voucher for 2 drinks in hotel restaurant at Friday evening during the check-in. Unfortunatelly the restaurant was already closed ant it is also closed during the weekends, so I could not use ithe voucher during our 2 nights weekend stay. All other things were OK - clean hotel, nice and spacy room, tasty breakfast, good position and also friendly staff. If they would not give me a voucher which I could not use, my overal impression would be better.

Good breakfast and location. A normal hotel. Frendly people

Good breakfast and location. A normal hotel. Frendly people

I stayed 3 days and one elevator was not working. Considering they have two.....

I stayed 3 days and one elevator was not working. Considering they have two.....

Great place! Very comfortable.clean, and spacious. Easy walk to many restaurants and attractions. Very pleasant and helpful staff. We'd stay here again without any hesitation!

Great place! Very comfortable.clean, and spacious. Easy walk to many restaurants and attractions. Very pleasant and helpful staff. We'd stay here again without any hesitation!

Quiet and safe neighborhood. Very "walkable," with many restaurants and small markets nearby.

Quiet and safe neighborhood. Very "walkable," with many restaurants and small markets nearby.

When I stayed here 6 years ago, this was a charming, unique property with a knowledgeable and friendly staff. Now, the Rugendas has become”Holiday Inn Express” of Santiago, heartless, windowless and bland. I literally cried .

When I stayed here 6 years ago, this was a charming, unique property with a knowledgeable and friendly staff. Now, the Rugendas has become”Holiday Inn Express” of Santiago, heartless, windowless and bland. I literally cried .

Excelent location, close to subway stations. The room was very comfortable and clean. The staff very professional and friendly. The breakfast was delicious.

Good service and very good locations Rooms can use a facelift.

Good service and very good locations Rooms can use a facelift.

The hotel is located in a pretty cool and quiet area in Las Condes. The accomodation is essential but good, the price is cheaper compare to the other hotels in the neighborhood. The rooms are quit big. For me this is not really a 4 stars hotel, the gym is missing and the services are quite basic, but it's definitely a nice place to stay and good value for money. The hotel was under renovation during my visit.

The hotel is located in a pretty cool and quiet area in Las Condes. The accomodation is essential but good, the price is cheaper compare to the other hotels in the neighborhood. The rooms are quit big. For me this is not really a 4 stars hotel, the gym is missing and the services are quite basic, but it's definitely a nice place to stay and good value for money. The hotel was under renovation during my visit.

Something smelled terrible there. Got even worse at night.

Something smelled terrible there. Got even worse at night.

Great area! Only problem was we were given a room where the a/c did not work. It was late and we wanted to go to dinner. It took forever to find us another room... Not happy about that! Breakfast was great, people were great! The a/c issue is my only complaint!

Great area! Only problem was we were given a room where the a/c did not work. It was late and we wanted to go to dinner. It took forever to find us another room... Not happy about that! Breakfast was great, people were great! The a/c issue is my only complaint!

Great hotel in a quiet street. Would recommend!