We booked this property and paid in full 5 months before our trip, when we got to this hotel, we were placed in a room in the hotel next door called Golden Holiday, when we complained this was not the room or hotel we booked we we told they were booked out, and could move us the next day, which we excepted. Head receptionist was not nice and acted coldly towards us for our remaining stay. The rest of the staff were ok.

We booked this property and paid in full 5 months before our trip, when we got to this hotel, we were placed in a room in the hotel next door called Golden Holiday, when we complained this was not the room or hotel we booked we we told they were booked out, and could move us the next day, which we excepted. Head receptionist was not nice and acted coldly towards us for our remaining stay. The rest of the staff were ok.

I had a great stay at Rose Garden hotel. Nice hotel placed on a quiet road. Friendly and serviceminded staff.

I had a great stay at Rose Garden hotel. Nice hotel placed on a quiet road. Friendly and serviceminded staff.

Stayed 3 nights here for family trip. Very quiet location. 20 mins walk from old town and 3 km away from An Bang beach - less than 70,000 VND taxi fare. Breakfast was nice.

Stayed 3 nights here for family trip. Very quiet location. 20 mins walk from old town and 3 km away from An Bang beach - less than 70,000 VND taxi fare. Breakfast was nice.

Staff was super helpful and friendly! Breakfast selection was good and food was fresh. Bike rentals were awesome and a great way to see Hoi An. Rooms were clean, roomy and beds were actually very comfortable.

Staff was super helpful and friendly! Breakfast selection was good and food was fresh. Bike rentals were awesome and a great way to see Hoi An. Rooms were clean, roomy and beds were actually very comfortable.

Nice hotel, nice and helpful staff. Food very nice too.

Nice hotel, nice and helpful staff. Food very nice too.

Very friendly staff, comfortable beds, quiet location.

Very friendly staff, comfortable beds, quiet location.

I took sick and found I couldn't cancel my last 2 nights ,because I was unable to find a communication means on the website

I took sick and found I couldn't cancel my last 2 nights ,because I was unable to find a communication means on the website

I really enjoyed my stay at the Rose Garden. The room was clean and in good condition. The area was quiet and the hotel is walking distance to the old town. There is free use of push-bikes and the beach is only 15 minutes cycle ride. The girls on reception were very helpful and friendly, and the buffet breakfast was good. I will stay here again.

I really enjoyed my stay at the Rose Garden. The room was clean and in good condition. The area was quiet and the hotel is walking distance to the old town. There is free use of push-bikes and the beach is only 15 minutes cycle ride. The girls on reception were very helpful and friendly, and the buffet breakfast was good. I will stay here again.

We had an amazing stay at Rose Garden - the staff are more than accommodating and are available whenever you need.

We had an amazing stay at Rose Garden - the staff are more than accommodating and are available whenever you need.

Everything was great, my wife and son really loved breakfast and the swimming pool. The staff was so nice, my room was clean, 28m2 large and look new. There's only one thing I feel uncomfortable, it's my Air conditioner indoor unit was a little noisy

Everything was great, my wife and son really loved breakfast and the swimming pool. The staff was so nice, my room was clean, 28m2 large and look new. There's only one thing I feel uncomfortable, it's my Air conditioner indoor unit was a little noisy

This is my second stay at this property after its launch in 2016.. I really liked the property during my first stay. Sad to say that the property has worn out quite a bit just only after a year. There're many new developments around this hotel from my last visit, just beside it is a new, presumedly, hotel under renovation, and several little local cafes/food places. Room key slot is faulty and technician just said you'll have to jam the key in for electricity. If the staff has this mentality rather than actually fixing things, it's no wonder the hotel has become so dated just within a year! Bedroom was a good size with bathtub. Staff were very friendly, showed enthusiasm in their work and offered lots of tips about travelling in Hoi An. Room was a little dirty - there were insect droppings on my bedsheet... also a housefly in the room from when they left the balcony door open before check-in. Would recommend this as a budget-friendly hotel, if you just need a private space to crash after a day out... Otherwise wouldn't stay here.

This is my second stay at this property after its launch in 2016.. I really liked the property during my first stay. Sad to say that the property has worn out quite a bit just only after a year. There're many new developments around this hotel from my last visit, just beside it is a new, presumedly, hotel under renovation, and several little local cafes/food places. Room key slot is faulty and technician just said you'll have to jam the key in for electricity. If the staff has this mentality rather than actually fixing things, it's no wonder the hotel has become so dated just within a year! Bedroom was a good size with bathtub. Staff were very friendly, showed enthusiasm in their work and offered lots of tips about travelling in Hoi An. Room was a little dirty - there were insect droppings on my bedsheet... also a housefly in the room from when they left the balcony door open before check-in. Would recommend this as a budget-friendly hotel, if you just need a private space to crash after a day out... Otherwise wouldn't stay here.

Amazing staff, friendly and very helpful. They have bicycles for free rent

Amazing staff, friendly and very helpful. They have bicycles for free rent

The staff were lovely, our room was nice,they upgraded us.breakfast good.we used bikes every day.they allowed us to leave our luggage on checkout and come back to freshen up before catching taxi to train.we will stzy again when we come back to hoi an

The staff were lovely, our room was nice,they upgraded us.breakfast good.we used bikes every day.they allowed us to leave our luggage on checkout and come back to freshen up before catching taxi to train.we will stzy again when we come back to hoi an

We stayed at this hotel & found it very comfortable & handy to town centre but in quiet location The staff very very friendly & a special thanks to Anna at front desk you went out of her way to advise us of all activities & local places to visit on our arrival Rooms very nice & bed very comfortable Breakfast was well worth it & to suit both westerners & Asians Highly recommend to anyone looking for accommodation

We stayed at this hotel & found it very comfortable & handy to town centre but in quiet location The staff very very friendly & a special thanks to Anna at front desk you went out of her way to advise us of all activities & local places to visit on our arrival Rooms very nice & bed very comfortable Breakfast was well worth it & to suit both westerners & Asians Highly recommend to anyone looking for accommodation

Great Hotel in nice location. Easy access to everywhere. Free bike rental to travel. Rooms are spacious and clean. Breakfast is awesome!

Great Hotel in nice location. Easy access to everywhere. Free bike rental to travel. Rooms are spacious and clean. Breakfast is awesome!

Very clean and decent boutique hotel. The services provided by the reception and the concierge are fantastic. They were at all times very helpful. The room is very new, clean, spacious and neat. The selections of breakfast buffet are far better than a lot of 3 stars boutique hotels. Will definitely come and stay in this hotel if we travel to Hoi An again.

Very clean and decent boutique hotel. The services provided by the reception and the concierge are fantastic. They were at all times very helpful. The room is very new, clean, spacious and neat. The selections of breakfast buffet are far better than a lot of 3 stars boutique hotels. Will definitely come and stay in this hotel if we travel to Hoi An again.