Had a beautiful time was a couple of things I found to be an issue communication was a major issue got charged for things that weren’t confirmed also the hot water kept on not working though out our stay as also a major issue the room wasn’t cleaned at all throughout our entire stay

Had a beautiful time was a couple of things I found to be an issue communication was a major issue got charged for things that weren’t confirmed also the hot water kept on not working though out our stay as also a major issue the room wasn’t cleaned at all throughout our entire stay

Clean practical and modern

Clean practical and modern

Property was in excellent condition. Only feedback was that there was no restaurant on the property and they do not seem to cater to larger families (greater than 4 people).

Property was in excellent condition. Only feedback was that there was no restaurant on the property and they do not seem to cater to larger families (greater than 4 people).

Location is easy to get too. Parking was great close off and security is excellent. Guest services is great and friendly. Only recommendation. Is to change the sofa cover from white to another because you can see stains on it.

Location is easy to get too. Parking was great close off and security is excellent. Guest services is great and friendly. Only recommendation. Is to change the sofa cover from white to another because you can see stains on it.

The property is beautifil, with beautiful views, close to town.

The property is beautifil, with beautiful views, close to town.

Great Place I would definitely stay here again

Great Place I would definitely stay here again

This Hotel was perfect for my family of 4 with 2 small children. It was perfectly located close to everything but not too close where it can be noisy. It has a beautiful view of the city of San Juan del Sur with amazing sunsets!

This Hotel was perfect for my family of 4 with 2 small children. It was perfectly located close to everything but not too close where it can be noisy. It has a beautiful view of the city of San Juan del Sur with amazing sunsets!

The property is absolutely beautiful! The only feedback I'll give is that they need to add some umbrellas and some fans to their main pool area. The sun was burning us, and it was unfortunate that there were no umbrellas to help or even fans in the area. Also, something that we didn't know until we checked in is that you have a limit of electricity per day you can use. If you exceed that, you will be charged. Besides those two things, our stay was amazing; the staff was super friendly and flexible when checking in early and checking out late since it was a low season when we went.

The property is absolutely beautiful! The only feedback I'll give is that they need to add some umbrellas and some fans to their main pool area. The sun was burning us, and it was unfortunate that there were no umbrellas to help or even fans in the area. Also, something that we didn't know until we checked in is that you have a limit of electricity per day you can use. If you exceed that, you will be charged. Besides those two things, our stay was amazing; the staff was super friendly and flexible when checking in early and checking out late since it was a low season when we went.

Good

Good

We came over the weekend for 2 night stay. It was ok. There wasnt much for ammenities in the kitchen, a coffee maker without filters and didnt work right, glass on the floor on the pool deck and dirty showers with not alot for ammenities. Very basic, was expecting more. It has a fantastic view, but people live here and its not always that quiet. Probably would recommened an alternative spot next time. It was safe, but I understood the property to be a different than what we found. Having to exit through parking garages and old gates was a bit weird, but nonetheless we enjoyed San Juan

We came over the weekend for 2 night stay. It was ok. There wasnt much for ammenities in the kitchen, a coffee maker without filters and didnt work right, glass on the floor on the pool deck and dirty showers with not alot for ammenities. Very basic, was expecting more. It has a fantastic view, but people live here and its not always that quiet. Probably would recommened an alternative spot next time. It was safe, but I understood the property to be a different than what we found. Having to exit through parking garages and old gates was a bit weird, but nonetheless we enjoyed San Juan

Perfect place to relax and see the sunset in SJDS

Perfect place to relax and see the sunset in SJDS

This was one of my most amazing weekends in Nicaragua so far. Staff is as outstanding and the property was beautiful. Will definitely be booking here again in the future

This was one of my most amazing weekends in Nicaragua so far. Staff is as outstanding and the property was beautiful. Will definitely be booking here again in the future

Excellent location. Amazing views. Large deck and very friendly staff. Safe and secure.

Staff was nice and friendly. Gaudy was amazing

Check in was good. In my opinion the room is over priced. They do not have a TV on the social area of the apartament. The apartament has two bedrooms with two very uncomfortable beds. They have a very strict check out policy at 11:00 am no exceptions, rule is so strict that they could not wait one extra hour. Our group had a tour at 7 am so we had to do our own self check out at 6:31 am (nobody showed up to inspect the property). We returned from the tour at 12:00 pm and we had to look for a place to shower (not the hotel). Finally we were able to get our check out documents around 1:29 pm. The hotel was clearly empty (maybe 20 percent occupancy) so I do not understand why they could not offer the extra hour of late check out complimentary or with payment.

Check in was good. In my opinion the room is over priced. They do not have a TV on the social area of the apartament. The apartament has two bedrooms with two very uncomfortable beds. They have a very strict check out policy at 11:00 am no exceptions, rule is so strict that they could not wait one extra hour. Our group had a tour at 7 am so we had to do our own self check out at 6:31 am (nobody showed up to inspect the property). We returned from the tour at 12:00 pm and we had to look for a place to shower (not the hotel). Finally we were able to get our check out documents around 1:29 pm. The hotel was clearly empty (maybe 20 percent occupancy) so I do not understand why they could not offer the extra hour of late check out complimentary or with payment.