Really good location and brilliant staff. I would highly recommend

Really good location and brilliant staff. I would highly recommend

The location of this hotel is great, very central and near lots of cafes and restaurants. Sadly the hotel wasn’t as great as I thought it would be after reading the reviews. Our family consisted of 1 adult and 2 children. We had booked a Superior King which came with an additional bed for my youngest. We arrived to no extra bed in the room, it was coming later in the evening. We only had 2 towels, 2 cups and 2 glasses not a room set up for 3 people. The room needed a bit of TLC, dents in the woodwork, the sink drained so slowly and the pressure from the shower was terrible. I expected more from the Marriott brand and the amount I had paid. Our view was out over the building work behind the hotel not a nice view. We were all looking forward to the breakfast as had read good things about it. But we were disappointed. The hot food was cold even the food that the chef had just brought out from the kitchen, you had to make your own waffles which wasn’t easy ours didn’t turn out very good so didn’t bother the next few mornings. The pancake mix was always empty and nobody around to change it. There were not enough staff, plates were piling up on our table and as a party of 3 most mornings we were sat at a table for 2 so was very cramped. We didn't spend much time in our room but it was good that the location was so central. A few things could be improved and it would make this hotel a fantastic place to stay.

The location of this hotel is great, very central and near lots of cafes and restaurants. Sadly the hotel wasn’t as great as I thought it would be after reading the reviews. Our family consisted of 1 adult and 2 children. We had booked a Superior King which came with an additional bed for my youngest. We arrived to no extra bed in the room, it was coming later in the evening. We only had 2 towels, 2 cups and 2 glasses not a room set up for 3 people. The room needed a bit of TLC, dents in the woodwork, the sink drained so slowly and the pressure from the shower was terrible. I expected more from the Marriott brand and the amount I had paid. Our view was out over the building work behind the hotel not a nice view. We were all looking forward to the breakfast as had read good things about it. But we were disappointed. The hot food was cold even the food that the chef had just brought out from the kitchen, you had to make your own waffles which wasn’t easy ours didn’t turn out very good so didn’t bother the next few mornings. The pancake mix was always empty and nobody around to change it. There were not enough staff, plates were piling up on our table and as a party of 3 most mornings we were sat at a table for 2 so was very cramped. We didn't spend much time in our room but it was good that the location was so central. A few things could be improved and it would make this hotel a fantastic place to stay.

Right in the middle of the Brussel Central, close to the metro, all exciting restaurants and beautiful, historic buildings!!! The room temperature could be regulated better since the air conditioner didn’t work well. The Rotisserie is wonderful. The breakfast has a lot of choices but could be better. The staff are superb!!! I highly recommend Brussel Marriott Hotel Grand Central as a place to stay for vacation!

Right in the middle of the Brussel Central, close to the metro, all exciting restaurants and beautiful, historic buildings!!! The room temperature could be regulated better since the air conditioner didn’t work well. The Rotisserie is wonderful. The breakfast has a lot of choices but could be better. The staff are superb!!! I highly recommend Brussel Marriott Hotel Grand Central as a place to stay for vacation!

Welcoming, professional, knowledgeable, helpful staff. Broken window latch but maintenance found a work around.

Welcoming, professional, knowledgeable, helpful staff. Broken window latch but maintenance found a work around.