First time for me in Seville, and the hotel was perfect for it. Location was good, rooms are big, close to the train station

Was good

Was good

One night stay to go and see a concert at Plaza de España with my couple. From entering the hotel everything was a nice surprise! Wasn't expecting much with that price but got a lot! From the start we felt so welcome with a really nice receptionist! We booked the hotel parking lot so arriving was easy. The location couldn't have been better! We had time to see the main sightseeings too and it was just a few minutes to walk to the concert! After the concert the complementary cold drinks from the lobby felt so good! The room was quiet even we were in the middle of the center! The room was cute and clean and good shower in the bathroom. Nice terrace on the roof with a view to the park. Good restaurants just next to it. Here we will stay in the future as well! Thank you and see you again! 😊

One night stay to go and see a concert at Plaza de España with my couple. From entering the hotel everything was a nice surprise! Wasn't expecting much with that price but got a lot! From the start we felt so welcome with a really nice receptionist! We booked the hotel parking lot so arriving was easy. The location couldn't have been better! We had time to see the main sightseeings too and it was just a few minutes to walk to the concert! After the concert the complementary cold drinks from the lobby felt so good! The room was quiet even we were in the middle of the center! The room was cute and clean and good shower in the bathroom. Nice terrace on the roof with a view to the park. Good restaurants just next to it. Here we will stay in the future as well! Thank you and see you again! 😊

It was above our expectations

It was above our expectations

Great location. Wonderful staff. We had a fantastic balcony overlooking the square below. If you come by car, be sure to reserve parking ahead of time as there is little available in the area

Great location. Wonderful staff. We had a fantastic balcony overlooking the square below. If you come by car, be sure to reserve parking ahead of time as there is little available in the area

It was wonderful

It was wonderful

It was wonderful

We booked a Superior Double Room. 1) Per Expedia, the superior room was supposed to come with a “deep soaking bathtub.” There was no bathtub of any kind. What we got instead was a shower so small that the curtain constantly wrapped itself around you. Easily the most uncomfortable showers I have ever taken. (Per Expedia, the room was also supposed to have come with a bidet and a refrigerator. We received neither, but the absence of the promised bathtub was my primary concern). 2) Per the hotel website, the property was supposed to have dry cleaning and laundry service. What we got instead was directions to a laundromat. When I brought up the bathtub/shower issue with the desk clerk (I was convinced they had given us the wrong room, but she reassured us that our room was indeed a “superior”), she informed us that amenities on Expedia weren’t guaranteed, that we should have requested the specific amenities we wanted. Apparently a “bathtub” means you get to ASK for a bathtub. She seemed to be placing the blame on Expedia itself, so I decided to bring up the hotel website’s claim to have dry cleaning and laundry service. She can’t well blame Expedia for what the hotel itself claims on its own page. But she informed us that “laundry service” meant that they cleaned the bed linen. This gaslighting was so brazen that were it not for the price ($1300 total for 4 nights), I might have been amused. The most overpriced hotel I have ever stayed in.

We booked a Superior Double Room. 1) Per Expedia, the superior room was supposed to come with a “deep soaking bathtub.” There was no bathtub of any kind. What we got instead was a shower so small that the curtain constantly wrapped itself around you. Easily the most uncomfortable showers I have ever taken. (Per Expedia, the room was also supposed to have come with a bidet and a refrigerator. We received neither, but the absence of the promised bathtub was my primary concern). 2) Per the hotel website, the property was supposed to have dry cleaning and laundry service. What we got instead was directions to a laundromat. When I brought up the bathtub/shower issue with the desk clerk (I was convinced they had given us the wrong room, but she reassured us that our room was indeed a “superior”), she informed us that amenities on Expedia weren’t guaranteed, that we should have requested the specific amenities we wanted. Apparently a “bathtub” means you get to ASK for a bathtub. She seemed to be placing the blame on Expedia itself, so I decided to bring up the hotel website’s claim to have dry cleaning and laundry service. She can’t well blame Expedia for what the hotel itself claims on its own page. But she informed us that “laundry service” meant that they cleaned the bed linen. This gaslighting was so brazen that were it not for the price ($1300 total for 4 nights), I might have been amused. The most overpriced hotel I have ever stayed in.

Sadly, we experienced a huge theft of our belongings when our luggage was in the keeping of the hotel in their luggage hold. Our luggage was ransacked and items of high value were stolen. The police report mentions the responsibility for this theft lies with the hotel. However, we have not received any assistance from the hotel so far and it has been almost a month. We had hoped they would help with this costly and very difficult replacement. But not so far.

Sadly, we experienced a huge theft of our belongings when our luggage was in the keeping of the hotel in their luggage hold. Our luggage was ransacked and items of high value were stolen. The police report mentions the responsibility for this theft lies with the hotel. However, we have not received any assistance from the hotel so far and it has been almost a month. We had hoped they would help with this costly and very difficult replacement. But not so far.

Charming

Charming

Clean and comfortable budget hotel in a great location. Staff were extremely friendly and helpful. I would gladly stay there again.

Clean and comfortable budget hotel in a great location. Staff were extremely friendly and helpful. I would gladly stay there again.

Absolutely adorable and quaint hotel in a great location near a ton of restaurants and a beautiful park across the street. Shower could be cleaner but everything else was excellent. Great customer service. Nice assortment of free food and drinks in lobby.

Absolutely adorable and quaint hotel in a great location near a ton of restaurants and a beautiful park across the street. Shower could be cleaner but everything else was excellent. Great customer service. Nice assortment of free food and drinks in lobby.

Very well located hotel. Clean, comfortable, friendly staff.

Very well located hotel. Clean, comfortable, friendly staff.

This was the perfect location to walk to all the sights and be close to everything

This was the perfect location to walk to all the sights and be close to everything

This hotel was lovely and comfortable, service was great and location was superb. Great restaurants right nearby! Highly recommend!

This hotel was lovely and comfortable, service was great and location was superb. Great restaurants right nearby! Highly recommend!

Not hotels fault, we booked as you said had parking, we had to wait in a queue to park in nearby car park for two hours not happy at all. Only in Seville for one day.

Not hotels fault, we booked as you said had parking, we had to wait in a queue to park in nearby car park for two hours not happy at all. Only in Seville for one day.

Wonderful hotel and service

The location is really convenient for walking to most of the sights and experiences that Seville has to offer. Although the hotel has no formal dining facilities the surrounding streets offer a multitude of options to choose from. The hotel does have complimentary coffee, nibbles and soft drinks all day.