Never stay there. But you took my money I won't my money back. Cancel reservation but never went through. I want my money back

I booked the hotel online because of a previous day it was really nice however it was under another name and it had breakfast at the time. as soon as I entered the hotel I realized the whole front lobby and downstairs hallways were under renovation. the front desk agents were very friendly and professional. I got to my room sat on my bed after pulling the top blanket over and sat down. when I got up I realized that I sat in something wet and sticky. I believe it was conditioner so I know the duvet had not been changed.within an hour of being there I decided to go back downstairs but the elevator was no longer working. so it was unpleasant walking all the way up to the 4th floor via the stairwell. I also was met with an extra $100 fee and a $16 fee for incidentals Etc

I booked the hotel online because of a previous day it was really nice however it was under another name and it had breakfast at the time. as soon as I entered the hotel I realized the whole front lobby and downstairs hallways were under renovation. the front desk agents were very friendly and professional. I got to my room sat on my bed after pulling the top blanket over and sat down. when I got up I realized that I sat in something wet and sticky. I believe it was conditioner so I know the duvet had not been changed.within an hour of being there I decided to go back downstairs but the elevator was no longer working. so it was unpleasant walking all the way up to the 4th floor via the stairwell. I also was met with an extra $100 fee and a $16 fee for incidentals Etc

Hotel was under renovation and we were not told about it.

Hotel was under renovation and we were not told about it.

My experience was horrible. I didn’t know they were doing construction so at 6am all I heard was loud banging and drilling all morning and I didn’t get any sleep

My experience was horrible. I didn’t know they were doing construction so at 6am all I heard was loud banging and drilling all morning and I didn’t get any sleep

We needed a pet friendly hotel to evacuate to from SW Florida during Milton at the last minute. Most locations were booked so we ended up all the way in Atlanta. This hotel was undergoing renovations but we did not experience any disruptions because of it. A little nervous about being so close to the airport but we never noticed airport noise inside either. Our rooms were clean, service was friendly and quick, parking was convenient, and there were plenty of restaurants offering delivery nearby. No complaints for the purpose of our trip.