The hotel is cute and the welcome glass of champagne and other amenities are lovely but we did not have hot water in the shower, the fireplace stopped working, the bathroom door would not stay shut, and the body wash container was empty. They need to get the basic stuff right, especially at 500+ a night. Nothing is more miserable than a cold shower.

The hotel is cute and the welcome glass of champagne and other amenities are lovely but we did not have hot water in the shower, the fireplace stopped working, the bathroom door would not stay shut, and the body wash container was empty. They need to get the basic stuff right, especially at 500+ a night. Nothing is more miserable than a cold shower.

The check-in process started off oddly. The guy behind the counter was using some old laptop and seemed annoyed i had just booked the room off Hotels.com and was wondering how i got the room for so cheap. Then he took forever to finish the process. The rooms are tiny and not insulated from sound. You could hear the people above you stomp around and every car start outside in the parking lot. They try really hard to fancy up the motel with random little add-ons to the room. It's "dog friendly" without a designated area for them to go and the park across the street has a big sign that says no dogs lol. The price for this place is rediculous for what it is, not including their "resort" fee which I've certainly never paid for at a motel before. Literally right behind this place is a Comfort Inn.

The check-in process started off oddly. The guy behind the counter was using some old laptop and seemed annoyed i had just booked the room off Hotels.com and was wondering how i got the room for so cheap. Then he took forever to finish the process. The rooms are tiny and not insulated from sound. You could hear the people above you stomp around and every car start outside in the parking lot. They try really hard to fancy up the motel with random little add-ons to the room. It's "dog friendly" without a designated area for them to go and the park across the street has a big sign that says no dogs lol. The price for this place is rediculous for what it is, not including their "resort" fee which I've certainly never paid for at a motel before. Literally right behind this place is a Comfort Inn.

Absolutely love this hotel in Carmel! It’s perfect for couples, girls trips or quick getaway. This is our second time staying at the property and once again it impressed us. This time we brought our dog since the hotel is super dog friendly. He enjoyed his stay as much as we did! The hotel decor, amenities and snacks are such a delight.

Absolutely love this hotel in Carmel! It’s perfect for couples, girls trips or quick getaway. This is our second time staying at the property and once again it impressed us. This time we brought our dog since the hotel is super dog friendly. He enjoyed his stay as much as we did! The hotel decor, amenities and snacks are such a delight.

Room’s was a bit small, quite some noises from the street. The breakfast persons were very outstanding and service friendly. Overall a good experience.

Room’s was a bit small, quite some noises from the street. The breakfast persons were very outstanding and service friendly. Overall a good experience.