Clean

They checked us into a room that had the windows (front and back of the room) boarded up @ 1 pm. There is no sunlight in the room. When I opened up the drapes, the windows were boarded up with wood inside. Looked like a dump. Our family were scared! My wife and I went to the front desk to complain (Around 2 pm) and was offered to switch our room when someone cancels and would call my cell. We left for our wedding and reception@ 2:10 pm. with all our luggage. By 9pm, no one from called find us another room. We asked 3x and the motel refused to give us refund to a room they should not have never assigned to us. We feel cheated and working with Expedia to get refund.

They checked us into a room that had the windows (front and back of the room) boarded up @ 1 pm. There is no sunlight in the room. When I opened up the drapes, the windows were boarded up with wood inside. Looked like a dump. Our family were scared! My wife and I went to the front desk to complain (Around 2 pm) and was offered to switch our room when someone cancels and would call my cell. We left for our wedding and reception@ 2:10 pm. with all our luggage. By 9pm, no one from called find us another room. We asked 3x and the motel refused to give us refund to a room they should not have never assigned to us. We feel cheated and working with Expedia to get refund.

Just after opening the door, We experienced foul smell inside the room. There was a dead mouse inside the room. Tried to call staff after 10 as we were outside after check in, no one was there to help. That was a terrible experience. We had to throw it away by ourselves.

Just after opening the door, We experienced foul smell inside the room. There was a dead mouse inside the room. Tried to call staff after 10 as we were outside after check in, no one was there to help. That was a terrible experience. We had to throw it away by ourselves.

As soon as i checked in immediately i was told the room was not ready and i was given keys to room 125. I waited there for half hour before going back to the front desk and was told that room isnt good heres another room. I get to the new room that wasnt ready either. They finally gave me keys to a 3rd room and the key didnt even open the door properly. I was given a fake 10 dollar bill for how long everything was taken. Reluctant to say, i will not be back.

As soon as i checked in immediately i was told the room was not ready and i was given keys to room 125. I waited there for half hour before going back to the front desk and was told that room isnt good heres another room. I get to the new room that wasnt ready either. They finally gave me keys to a 3rd room and the key didnt even open the door properly. I was given a fake 10 dollar bill for how long everything was taken. Reluctant to say, i will not be back.

Beautiful and peaceful place feel happy

Beautiful and peaceful place feel happy

Looks like a nice place.. however the office was closed at 10pm; still accepted my online CHECK-IN after 10pm; and, arrived after 11pm.. They have me as a NO SHOW, when their office closed at 10pm, and I arrived after 11pm..

Looks like a nice place.. however the office was closed at 10pm; still accepted my online CHECK-IN after 10pm; and, arrived after 11pm.. They have me as a NO SHOW, when their office closed at 10pm, and I arrived after 11pm..

Average 3star motel no AC no tv

Average 3star motel no AC no tv

Highly unsafe for families.

Highly unsafe for families.

Over all ok only thing they must improve is give customer at least two keys , we booked for theee people and ask for two keys and refuse staraight a way .

Over all ok only thing they must improve is give customer at least two keys , we booked for theee people and ask for two keys and refuse staraight a way .

The motel was not the best at all and the room was very dated and not well clean. However, the front desk guy was very cute and very nice.

The motel was not the best at all and the room was very dated and not well clean. However, the front desk guy was very cute and very nice.

The price is correct and expectations should be adapted

The price is correct and expectations should be adapted

Nice amenities and comfort bed

All good.

Nice amenities and comfort bed

All good.

Always enjoy our stay thank you

Always enjoy our stay thank you

The beds had bugs and it was horrible

The beds had bugs and it was horrible

Friendly place and the quiet

Friendly place and the quiet

The Motel appears to be in the process of renovating sections. I accidently requested a smoking room and my e-mail to the establishment requesting a change went unanswered. The room itself was quite large but was unloved by the owners. New customers should be kept in newly renovated rooms in my opinion, not in dirty ones with peeling paint or no paint at all. Someone did paint over lightswitche plates. There was a list of towels supposedly supplied for the bathroom which was incomplete. I had no washcloths. There was no housekeeping service so I did not receive shampoo ( tiny,tiny bottles initially supplied ) Face cloths never did appear! The pillows had double pillow cases and I was afraid to look at the actual pillow. On my final day I drove to the office to drop off the key. It was 6 am so I knew it would be closed. There was no key drop off box/slot. I had to drive back to the room and just lock it inside. Whenever I make a complaint I also add suggestions as per protocol aty employment. My biggest suggestion is to give the very best service possible. Answer emails when guests request room change. Always put your best rooms forward,not smelly, old, disrepaired rooms in a dark back section of the property near the smelly dumpster. Know your customer- single ladies don't enjoy being placed in sketchy back sections of a large motel property near smelly dumpsters where people can hide. If no services are offered (housekeeping ) Please hand out literature stating so.