Would love to stay longer

Would love to stay longer

My husband and I had a great time. We were on a business trip, but staying there felt like we were on a lovely holiday. All staff members were friendly, kind, and helpful. In shaa Allah, we'd love to stay there again. So many things that I want to highlight here about why we loved this place. One for sure, originally we booked via Expedia Travel, and the room we picked looked like it was on a higher floor, but we received the ground floor room when we arrived. However, they reassured to give us the room we wanted the next day since it was fully booked. We wanted the upper room because, as a Muslim woman, it felt more private and comfortable for me to remove my hijab and whatnot. So I was pleased that they were able to accommodate that. Really really really appreciate this :)

My husband and I had a great time. We were on a business trip, but staying there felt like we were on a lovely holiday. All staff members were friendly, kind, and helpful. In shaa Allah, we'd love to stay there again. So many things that I want to highlight here about why we loved this place. One for sure, originally we booked via Expedia Travel, and the room we picked looked like it was on a higher floor, but we received the ground floor room when we arrived. However, they reassured to give us the room we wanted the next day since it was fully booked. We wanted the upper room because, as a Muslim woman, it felt more private and comfortable for me to remove my hijab and whatnot. So I was pleased that they were able to accommodate that. Really really really appreciate this :)

Excellent stay

Excellent stay

Amazing experience, the hotel is a dream! Clean, comfortable, good location. And the breakfast one of the best ever had!

Amazing experience, the hotel is a dream! Clean, comfortable, good location. And the breakfast one of the best ever had!

An easy hotel to chill out in.

An easy hotel to chill out in.

Excellent location. Superb staff, great dining options.

Excellent location. Superb staff, great dining options.

Amazing place, stunning lagoon pool and court yard pool, went to eat at the Thai Restaurant, one of the very best ever. Check in was flawless, got the room already at 10:30 am. Nothing to complain about.

Amazing place, stunning lagoon pool and court yard pool, went to eat at the Thai Restaurant, one of the very best ever. Check in was flawless, got the room already at 10:30 am. Nothing to complain about.

The rooms of the hotel are so dated, as they still have DVD’s in them. They need renovation, as they don’t meet the 5 star standards of a “Park” Hyatt, and can’t compete with other 5 star hotels in Dubai. They were spacious, and they had a good view on the perfect pool, but its very very old and even worse at night, as lights are low and few. We also weren’t able to plug in our electronics as the outlets are Europeen/US, so we had to borrow the universal plugs from the guest service, as the room dont have any USB ports or normal Gulf outlets. The other negative thing is that the bathrooms didn’t have a mini shower (شطاف) to the bidet like every single toilet in the middle east which is essential here. Staff were great. They are always available to help and friendly, especially MANUEL, who went above and beyond to make us happy with our stay, and provide us with our needs. The pool “Twiggy” was magnificent, this was the most beautiful thing in the hotel, and I would definitely come back to it. Without it, our stay would have been worse.

The rooms of the hotel are so dated, as they still have DVD’s in them. They need renovation, as they don’t meet the 5 star standards of a “Park” Hyatt, and can’t compete with other 5 star hotels in Dubai. They were spacious, and they had a good view on the perfect pool, but its very very old and even worse at night, as lights are low and few. We also weren’t able to plug in our electronics as the outlets are Europeen/US, so we had to borrow the universal plugs from the guest service, as the room dont have any USB ports or normal Gulf outlets. The other negative thing is that the bathrooms didn’t have a mini shower (شطاف) to the bidet like every single toilet in the middle east which is essential here. Staff were great. They are always available to help and friendly, especially MANUEL, who went above and beyond to make us happy with our stay, and provide us with our needs. The pool “Twiggy” was magnificent, this was the most beautiful thing in the hotel, and I would definitely come back to it. Without it, our stay would have been worse.

very nice hotel and great staff. Too far from city

very nice hotel and great staff. Too far from city

i love the kids club

i love the kids club

Excellent service. The manager met me when I left, and was really concerned that concerned that I enjoyed this stay. Multiple restaurants on site.. The rooms are clean and comfortable. Is easy access to airport. Good views.

Excellent service. The manager met me when I left, and was really concerned that concerned that I enjoyed this stay. Multiple restaurants on site.. The rooms are clean and comfortable. Is easy access to airport. Good views.

Great place, close to airport, no construction around, fabulus breakfast. The staff is best ever we would like to tanks Mr Hyttam for great servis about our room, at breakfast Adish Antony and Borel are amazing people and at the beach the best of the best are Manuel, Elias, Tony, Birim, Andy and Jerry. We had a long stay 14 days and it was amazing.

Beautiful property, fantastic facilities and wonderful staff.

Fabulous stay

Fabulous stay

A beautiful hotel with the most welcoming and hardworking staff. The hotel is an oasis away within the city, the perfect place to relax, eat and catch the sunshine. We would come to Dubai again specifically for this hotel. Big thanks to the breakfast and lagoon teams who made our experience here extra special with their friendly and efficient service. We cannot recommend this hotel enough!

A beautiful hotel with the most welcoming and hardworking staff. The hotel is an oasis away within the city, the perfect place to relax, eat and catch the sunshine. We would come to Dubai again specifically for this hotel. Big thanks to the breakfast and lagoon teams who made our experience here extra special with their friendly and efficient service. We cannot recommend this hotel enough!

Staff was very friendly and we felt us welcomed

We were pleasantly surprised … lovely atmosphere very nice hotel… location is awkward though

We were pleasantly surprised … lovely atmosphere very nice hotel… location is awkward though

Refreshed rooms and abundantly available and good housekeeping/service staff. F&B product quality and service was consistently disappointing and would recommend going off property as the value for money just wasn’t there. Shout out to the family pool staff for not letting people reserve seats for 8 hours after our fifth day of going wanting.