No the Hotels fault. The person next door had his TV up as loud and possible when I checked into my room on the 4th Floor. I could not really understand where it was coming from until I reached my room. I did not think too much about it as I was going out for dinner. When I returned it wa still as load. I had to call reception for them to come and ask them to turn it down but nobody answered the door. They then went and try to contact them via phone and then came back up again and finally got an answer. It was still loud until I ended up banging the wall. So at 11:30 it seemed to quieten down. Then at 07:15 next morning bang on it comes again. Walls and doors must be really thin or the person must have been dead. Anyway it wasted my night in Galway and Ila’s I said not really hotels fault.

No the Hotels fault. The person next door had his TV up as loud and possible when I checked into my room on the 4th Floor. I could not really understand where it was coming from until I reached my room. I did not think too much about it as I was going out for dinner. When I returned it wa still as load. I had to call reception for them to come and ask them to turn it down but nobody answered the door. They then went and try to contact them via phone and then came back up again and finally got an answer. It was still loud until I ended up banging the wall. So at 11:30 it seemed to quieten down. Then at 07:15 next morning bang on it comes again. Walls and doors must be really thin or the person must have been dead. Anyway it wasted my night in Galway and Ila’s I said not really hotels fault.

Close to the excitement, but serene inside. Galway is famous for local music and nightlife, it is also a beautiful stop for nature lovers. Natural water scenes abound: the ocean, the bay, the roaring river Corrib, and every inch that connects them all. On a four star system they deserve five.

Close to the excitement, but serene inside. Galway is famous for local music and nightlife, it is also a beautiful stop for nature lovers. Natural water scenes abound: the ocean, the bay, the roaring river Corrib, and every inch that connects them all. On a four star system they deserve five.

Waiting our turn to check-in I witnessed a receptionist unable to resolve another customer's check-in issue. She was discounting everything the customer said instead of working with the customer. It was rather off-putting to those of us waiting to check-in. After we had checked in, we found the tv remote missing. I had to deal with this particular receptionist and she asked me what type of tv we had. I did not know and she said she would send someone up to take a look. That never happened. I had to ask a second receptionist to follow up and she promptly took care of the issue. The second night we asked for a jug of water which never happened. Also later there was no hot water for a shower. We were told they were looking into it, and would notify us when it was resolved, but we never received a courtesy call. Luckily, the next morning we had hot water. I think probably they are overwhelmed and have issues with that particular receptionist. The overall appearance left a bad impression. I would not stay there again.

Waiting our turn to check-in I witnessed a receptionist unable to resolve another customer's check-in issue. She was discounting everything the customer said instead of working with the customer. It was rather off-putting to those of us waiting to check-in. After we had checked in, we found the tv remote missing. I had to deal with this particular receptionist and she asked me what type of tv we had. I did not know and she said she would send someone up to take a look. That never happened. I had to ask a second receptionist to follow up and she promptly took care of the issue. The second night we asked for a jug of water which never happened. Also later there was no hot water for a shower. We were told they were looking into it, and would notify us when it was resolved, but we never received a courtesy call. Luckily, the next morning we had hot water. I think probably they are overwhelmed and have issues with that particular receptionist. The overall appearance left a bad impression. I would not stay there again.

Nice hotel. We were an hour early and were lucky our room was ready. Rooms are small, no fans. Could use a shelf in bath for toiletries, no space. Updating hotel so had construction below us. Noise was minimal. Elevators stop between floors so you do need to take luggage up and down several steps.

Nice hotel. We were an hour early and were lucky our room was ready. Rooms are small, no fans. Could use a shelf in bath for toiletries, no space. Updating hotel so had construction below us. Noise was minimal. Elevators stop between floors so you do need to take luggage up and down several steps.