Every thing was good , apart from the room not being cleaned from the first night?

Great location in the old town, alot of bars & eateries to choose from. Nice (small) double room, hotel was in good condition & appeared clean. Xmas guests coming back from having fun at 2.30am until 4.30am was challenging, but not the fault of the hotel just poorly educated people without consideration for others. Other gripe was only 1 set of towels in the double room, took 3 requests across 2 hours to get the additional, buffet breakfast was tepid at best, spirit burners used to keep bacon etc. warm are not good enough. This was very disappointing along with a non existent bread selection. Cheap sliced white & brown for self toasting is inadequate in our opinion.

Room 141 next to Laundry room so incredible noise in the morning from 5.45am No-one on reception at 8.30 to complain to!

Really lovely room. Comfy beds and pillows. Water is boiling. Lighting could be better at the bed end of the room as with all lights on it’s still dark. Room was spotless and well decorated. Breakfast was great and plentiful. Parking is free.

Really lovely room. Comfy beds and pillows. Water is boiling. Lighting could be better at the bed end of the room as with all lights on it’s still dark. Room was spotless and well decorated. Breakfast was great and plentiful. Parking is free.

Very friendly and efficient staff. High quality through out visit.

Very friendly and efficient staff. High quality through out visit.

Small room with a very small double bed. Nice room and bathroom though. We’d stayed here before and had a much bigger and nicer room with a bigger bed for no extra money last time …..so I guess it’s pot luck. We are in 105 - and didn’t get much sleep as the floorboards above us were creaking all night. I assume it was a walk way but it was not good . It’s a lovely old building so maybe we should expect it but at £104 per night, I had at least expected sleep! If we stay again I will check out the room first .