Very nice and relaxing place to stay. We were there 9 nights and it was wonderfull. Everything worked excellent. Only minus comes from the live music at the Beach bar. It was way too loud to have any conversation.

We stayed 2 nights. Nice hotel and good service. Breakfast has everything you can wish for. Room and bed of nice quality.

We stayed 2 nights. Nice hotel and good service. Breakfast has everything you can wish for. Room and bed of nice quality.

The maintenance of the pool is of poor quality, the air conditioner in the room leaks

The maintenance of the pool is of poor quality, the air conditioner in the room leaks

Stay was ok, staff very helpful, breakfast, all the food in warmers is nearly cold and the quality of food in general is poor, choice is not great, we changed rooms after 3 nights as the first room was damp and could be a danger to some peoples health, this was on Hillside, also very noisy over there, we had problems late at night, and with only 1 staff on overnight things don't get looked at til next day, pool area great near beach, just on Hillside, all in all stay was ok, its a resort so production line tourists mainly.

Stay was ok, staff very helpful, breakfast, all the food in warmers is nearly cold and the quality of food in general is poor, choice is not great, we changed rooms after 3 nights as the first room was damp and could be a danger to some peoples health, this was on Hillside, also very noisy over there, we had problems late at night, and with only 1 staff on overnight things don't get looked at til next day, pool area great near beach, just on Hillside, all in all stay was ok, its a resort so production line tourists mainly.

A beautiful hotel with pool and breakfast area right by the beach. A mix of travelers from all four corners and that was reflected in the breakfast buffet. Although the western options were a little bit slim, and the fruits available were only the box standard melon, pineapple and dragonfruit… we did discover however that other fruit (could, would) be made available upon request. We stayed on the Hillside with our room having access to the hillside pool. A very nice hotel but it could do with some tlc (e.g. grout is worn, paint flaking, a few missing tiles etc) but nothing too major.

A beautiful hotel with pool and breakfast area right by the beach. A mix of travelers from all four corners and that was reflected in the breakfast buffet. Although the western options were a little bit slim, and the fruits available were only the box standard melon, pineapple and dragonfruit… we did discover however that other fruit (could, would) be made available upon request. We stayed on the Hillside with our room having access to the hillside pool. A very nice hotel but it could do with some tlc (e.g. grout is worn, paint flaking, a few missing tiles etc) but nothing too major.

It was a very relaxing stay and my only slight complaint was the gecko that was in my room. It would make loud noises at night and the last night I saw it on the ceiling above me. Right the. I felt a cold drop of water on my arm… it wasn’t water, the gecko pooped on me. Well thankfully I have a high tolerance and the facilities are amazing with very friendly staff. Also, get the sports massage if you’re an athlete. It was so intense, but felt amazing afterwards.

This was the first trip to Koh Chang. The resort was exactly as described on the website. The staff was very friendly and the breakfast buffet was very tasteful. We were a family of five and took two adjoining villas opening at the beach. We stayed five nights and overall it was a fantastic experience. The only shortcoming was that the Internet service in the villas was a bit choppy but definitely was not a mood spoiler as there was so much to do around us. Definitely recommended for families

This was the first trip to Koh Chang. The resort was exactly as described on the website. The staff was very friendly and the breakfast buffet was very tasteful. We were a family of five and took two adjoining villas opening at the beach. We stayed five nights and overall it was a fantastic experience. The only shortcoming was that the Internet service in the villas was a bit choppy but definitely was not a mood spoiler as there was so much to do around us. Definitely recommended for families

A nice 4* hotel on the nicest beach of Koh Chang.

A nice 4* hotel on the nicest beach of Koh Chang.

No drawers to put your clothes, aircon in poor location with regards to sleeping, glass door and curtains do not open the same side.

No drawers to put your clothes, aircon in poor location with regards to sleeping, glass door and curtains do not open the same side.

Lovely hotel

Great location and beach. Had the paradise villa which was very nice in 5106, however they need to trim the big tree out front as you could not see the sea which was a real bummer. Charged me for a premium room but not much of a view, I’m sure they would not use that room for advertising.

Great location and beach. Had the paradise villa which was very nice in 5106, however they need to trim the big tree out front as you could not see the sea which was a real bummer. Charged me for a premium room but not much of a view, I’m sure they would not use that room for advertising.

Clean and peaceful

Clean and peaceful

All the.thing was good

All the.thing was good

Stayed in large deluxe room with outdoor balcony tub. Arrived one hour past check in (3pm) and still had to wait one hour to check in despite hotel not appearing busy. Room not ready still (baby crib in room when we got there (I dont have a baby). Air conditioner leaked water throughout trip in large pools on the floor and on our hanging clothes. Staff forgot many things daily like water and towels. Received 2 notices on a 5 night trip that limited access to the grounds. They fumigated one day and held a wedding that limited pool, beach and ocean access. Balcony tub not worth it, it was cracked, weathered and dirty. Also, 2nd floor balcony did not provide privacy and fitness room users could look onto your balcony. 2nd floor fitness room blocks most of your sea view from your room. Breakfast was the highlight of the resort. The resort itself could use a refresh. If you do book here, wait for an online deal and stay in the smaller room. Paying for a tub and seeing treadmillers instead of the ocean isnt worth it. You'll save money and maybe your AC wont leak.

Stayed in large deluxe room with outdoor balcony tub. Arrived one hour past check in (3pm) and still had to wait one hour to check in despite hotel not appearing busy. Room not ready still (baby crib in room when we got there (I dont have a baby). Air conditioner leaked water throughout trip in large pools on the floor and on our hanging clothes. Staff forgot many things daily like water and towels. Received 2 notices on a 5 night trip that limited access to the grounds. They fumigated one day and held a wedding that limited pool, beach and ocean access. Balcony tub not worth it, it was cracked, weathered and dirty. Also, 2nd floor balcony did not provide privacy and fitness room users could look onto your balcony. 2nd floor fitness room blocks most of your sea view from your room. Breakfast was the highlight of the resort. The resort itself could use a refresh. If you do book here, wait for an online deal and stay in the smaller room. Paying for a tub and seeing treadmillers instead of the ocean isnt worth it. You'll save money and maybe your AC wont leak.

All in all a pleasent stay at a beautiful Resort on a wonderful Beach. The Resort is Nice with some small issues like: chaotic breakfast with too little space for such a large Resort. Typical Thai managed hotel in both good and bad ways. The main pool is full to the brim and the staff could smile more and finally the Resort could use some maintenance here and there!

All in all a pleasent stay at a beautiful Resort on a wonderful Beach. The Resort is Nice with some small issues like: chaotic breakfast with too little space for such a large Resort. Typical Thai managed hotel in both good and bad ways. The main pool is full to the brim and the staff could smile more and finally the Resort could use some maintenance here and there!

Beach was nice, good breakfast, friendly and helpful staff.

Beach was nice, good breakfast, friendly and helpful staff.

Probably best hotel in Koh Chang. We had a great time here.

Probably best hotel in Koh Chang. We had a great time here.

Our first time visiting Thailand, we’ve just spent a week at KC Grande Resort & Spa on the island of Koh Chang before heading to Bangkok for the rest of our vacation. We found the resort to be well maintained, very clean, and comfortable. Our ground floor Sea View Grande Deluxe room was spacious and the bed was very comfortable. We appreciated the close proximity to the beach, pool and restaurants. We were provided with free parking for our rented scooter. The daily breakfast buffet offered a wide selection of hot and cold foods, and good coffee. WiFi was mostly reliable, and decently quick, with access everywhere we went on the resort property. We really have no complaints about our stay, but note that lounging chairs on the beach and at the pool are quickly claimed with guest towels early each morning. Without a single exception, the KC Grande staff were friendly, helpful and welcoming. No one was ever hovering around, housekeeping was quick and efficient each day, and the front desk and security personnel were always smiling and ready to assist. Perhaps the best resort experience we’ve had, in terms of the staff interaction. Highly recommended!