The hotel and service average.

Great place to experience an authentic Ryokan stay at the heart of Kyoto. Quite walkable to public transportation and sightseeing places such as Kiyomizu-dera and Kodaiji. Night visits to Yasaka shrine were great - just a 2 min walk from the Ryokan. I did not like that there were no vegetarian options provided for breakfast. Breakfast is a traditional egg, fish, vegetables and rice. Even the vegetables and rice are cooked with fish broth and hence cannot be consumed by vegetarians. I feel the meals can be made vegetarian friendly - at least the rice and vegetables.

Great place to experience an authentic Ryokan stay at the heart of Kyoto. Quite walkable to public transportation and sightseeing places such as Kiyomizu-dera and Kodaiji. Night visits to Yasaka shrine were great - just a 2 min walk from the Ryokan. I did not like that there were no vegetarian options provided for breakfast. Breakfast is a traditional egg, fish, vegetables and rice. Even the vegetables and rice are cooked with fish broth and hence cannot be consumed by vegetarians. I feel the meals can be made vegetarian friendly - at least the rice and vegetables.

Amazing experience staying in a Ryokan. Hosts were very friendly people and only too happy to help.

Amazing experience staying in a Ryokan. Hosts were very friendly people and only too happy to help.

We loved staying at Sakanoue. It is in the heart of Kyoto, which was very convient and perfect to wake up early to get beautiful pictures in the empty streets. The temples were a walking distance. Lots of good cafes and restaurants around. The floor bed was very comfortable, only pillows were a bit hard to sleep on. The staff was very friendly and helpful. I would love to go back to this hotel!

We loved staying at Sakanoue. It is in the heart of Kyoto, which was very convient and perfect to wake up early to get beautiful pictures in the empty streets. The temples were a walking distance. Lots of good cafes and restaurants around. The floor bed was very comfortable, only pillows were a bit hard to sleep on. The staff was very friendly and helpful. I would love to go back to this hotel!

Threadbare, futon mattress single and hard, futon laid and kept laid throughout visit, bathroom wooden slab black with mold. Staff were helpful but short staffed to whit not putting away futon each day. Overall overrated and overpriced.

Threadbare, futon mattress single and hard, futon laid and kept laid throughout visit, bathroom wooden slab black with mold. Staff were helpful but short staffed to whit not putting away futon each day. Overall overrated and overpriced.

Great property and stuff were very friendly!!!

Great property and stuff were very friendly!!!

Comfortable ryokan in lovely part of Kyoto. Friendly welcoming team and we enjoyed the traditional Japanese style room. Found a great cosy restaurant to eat in nearby and had a delicious full Japanese breakfast at the ryokan before leaving.

Comfortable ryokan in lovely part of Kyoto. Friendly welcoming team and we enjoyed the traditional Japanese style room. Found a great cosy restaurant to eat in nearby and had a delicious full Japanese breakfast at the ryokan before leaving.

Overall, I was assured that I made a great choice to stay here. Their service was superb, and the facilities were nice and cozy.

Overall, I was assured that I made a great choice to stay here. Their service was superb, and the facilities were nice and cozy.

Like the bathtub in the room, could have included some bath salt to add into the tub. Overall it is a good experience. Great service.

Very good location, in the heart of gion. Breakfast and dinner is incredible, super nice service

Very good location, in the heart of gion. Breakfast and dinner is incredible, super nice service

Like the bathtub in the room, could have included some bath salt to add into the tub. Overall it is a good experience. Great service.

Overall it’s a nice property in a good location. It was very cold in the bathroom and it was not nice to take a shower there. Heater remote was in Japanese and I had to call the lady for help. Wish they wrote something in English for us to control. We couldn’t figure it out over night and had to wait until morning to call the lady. Dinner was just ok but breakfast was good. Staff were all friendly and nice.

Overall it’s a nice property in a good location. It was very cold in the bathroom and it was not nice to take a shower there. Heater remote was in Japanese and I had to call the lady for help. Wish they wrote something in English for us to control. We couldn’t figure it out over night and had to wait until morning to call the lady. Dinner was just ok but breakfast was good. Staff were all friendly and nice.

Kind staff as like other Japanese people but facilities are too old. If someone wants to experience Japanese traditional accomodation then it is good choice but if they want to stay maintained hotel, it is not good choice.

Kind staff as like other Japanese people but facilities are too old. If someone wants to experience Japanese traditional accomodation then it is good choice but if they want to stay maintained hotel, it is not good choice.

Staff is very friendly. Some speak English fluently. Even those who don't speak English well do their best to communicate. The building is old so can't fault it if certain things look old and dated. Part of the charm. The rooms are kept spotlessly clean. Ryokan is in a quiet location and a short walk to the popular Yasaka Shrine and Maruyama Park. Dining is still accessible along the road leading up to the shrine. There's also the option to have a kaiseki meal right inside the Ryokan.

Staff is very friendly. Some speak English fluently. Even those who don't speak English well do their best to communicate. The building is old so can't fault it if certain things look old and dated. Part of the charm. The rooms are kept spotlessly clean. Ryokan is in a quiet location and a short walk to the popular Yasaka Shrine and Maruyama Park. Dining is still accessible along the road leading up to the shrine. There's also the option to have a kaiseki meal right inside the Ryokan.

The location was unbeatable - turn left and you’re footsteps away from a great temple walk past Kodaiji all the way to Kiyamizu-dera. Turn right as you exit the ryokan and you’re a few blocks away from shopping, restaurants, and convenient train lines, as well as the famous streets of Gion. But most impressive were the staff who were very attentive, kind, and obviously cared deeply about the experience of their guests. The room was beautiful. And the breakfasts were delicious.

The location was unbeatable - turn left and you’re footsteps away from a great temple walk past Kodaiji all the way to Kiyamizu-dera. Turn right as you exit the ryokan and you’re a few blocks away from shopping, restaurants, and convenient train lines, as well as the famous streets of Gion. But most impressive were the staff who were very attentive, kind, and obviously cared deeply about the experience of their guests. The room was beautiful. And the breakfasts were delicious.

For those looking for a traditional Japanese Inn experience, this is a fantastic choice. The room was quite large and we'll equipped, the staff was very friendly and helpful, and the location is difficult to beat in the historic Gion District with several Kyoto landmarks within walking distance and transit options only a few minutes away.

The staff were so lovely, they held our bags all day because we were leaving late and they even gave us a little parting gift when we checked out.

Would have appreciated a mini tour of the grounds and bath house. We didn’t even realize there was one there until it was too late. Excellent service, very quaint. The dinner was just okay... not our favorite meal. We enjoyed our 1 night stay here for the experience.

Would have appreciated a mini tour of the grounds and bath house. We didn’t even realize there was one there until it was too late. Excellent service, very quaint. The dinner was just okay... not our favorite meal. We enjoyed our 1 night stay here for the experience.

I found other people's hair when I just entered the room, which means they had not vacuumed. And when we went out in the morning, the staff asked me when we would come back..... Basically not so bad, however I did not feel comfortable during my two-day staying.(compare to a normal hotel)