Perfect location to get to the Ampatheater for the concert. Great breakfast and dining area. The room was clean and staff was wonderful!

Perfect location to get to the Ampatheater for the concert. Great breakfast and dining area. The room was clean and staff was wonderful!

Property is a typical holiday inn express. Breakfast included and not bad. Good space to eat. Hallways are really narrow. Rooms average and clean.

Property is a typical holiday inn express. Breakfast included and not bad. Good space to eat. Hallways are really narrow. Rooms average and clean.

Wonderful!!!

Wonderful!!!

We spent one night and the overall experience is average. Location is quiet and convenient. However the hotel room is a bit dated and the tub has stain and scratch marks. I even saw a little bug in the tub. So that kind of let me doubt the cleanness.

We spent one night and the overall experience is average. Location is quiet and convenient. However the hotel room is a bit dated and the tub has stain and scratch marks. I even saw a little bug in the tub. So that kind of let me doubt the cleanness.

Very friendly staff and clean

Very friendly staff and clean

I recently stayed at the Holiday Inn Express Hotel & Suites Vancouver Mall IHG Hotel and had an overall pleasant experience. Here are some highlights and areas for improvement: Pros: ----- Daily Room Service: The daily room service was excellent, far exceeding my experiences at other Holiday Inns. It made our stay much more comfortable and enjoyable. Breakfast: The breakfast options were good, and my kids particularly enjoyed exploring the different choices available. Parking: The inclusion of parking was a convenient and appreciated perk. Property Location: The property is in a safe, nice, and quiet place. For anyone visiting Portland, I highly recommend considering this location. Even though it's in Washington state, the nearby food options are great. Cons: ----- Breakfast Supply: We were disappointed to find that oats ran out within the first hour of breakfast service. This was quite surprising compared to other Holiday Inns we've stayed at, where supplies were better managed. It would be great if they could ensure better stock management in the future. IHG Points: Unfortunately, our stay did not earn any IHG points because we booked through Expedia. As regular customers who have stayed exclusively at Holiday Inn for our last three trips, this was disappointing. It would be beneficial for IHG to consider awarding some points to customers who book through third-party sites, especially those who are frequent guests. Overall, with minor inconveniences, our trip was great

I recently stayed at the Holiday Inn Express Hotel & Suites Vancouver Mall IHG Hotel and had an overall pleasant experience. Here are some highlights and areas for improvement: Pros: ----- Daily Room Service: The daily room service was excellent, far exceeding my experiences at other Holiday Inns. It made our stay much more comfortable and enjoyable. Breakfast: The breakfast options were good, and my kids particularly enjoyed exploring the different choices available. Parking: The inclusion of parking was a convenient and appreciated perk. Property Location: The property is in a safe, nice, and quiet place. For anyone visiting Portland, I highly recommend considering this location. Even though it's in Washington state, the nearby food options are great. Cons: ----- Breakfast Supply: We were disappointed to find that oats ran out within the first hour of breakfast service. This was quite surprising compared to other Holiday Inns we've stayed at, where supplies were better managed. It would be great if they could ensure better stock management in the future. IHG Points: Unfortunately, our stay did not earn any IHG points because we booked through Expedia. As regular customers who have stayed exclusively at Holiday Inn for our last three trips, this was disappointing. It would be beneficial for IHG to consider awarding some points to customers who book through third-party sites, especially those who are frequent guests. Overall, with minor inconveniences, our trip was great

Nice hotel

Nice hotel

They are not ADA compliant at all, including the hallway for the elevator which is a common area and thus required. The wheelchair ADA room that was booked was not wheelchair accessible at all, the bath tub was also not . within requirements which led to safety issues. The hotel did not do anything they are obligated to do in this situation and were not helpful at all. It’s been almost a month and I still have yet to receive the phone call from the general manager that they promised.

They are not ADA compliant at all, including the hallway for the elevator which is a common area and thus required. The wheelchair ADA room that was booked was not wheelchair accessible at all, the bath tub was also not . within requirements which led to safety issues. The hotel did not do anything they are obligated to do in this situation and were not helpful at all. It’s been almost a month and I still have yet to receive the phone call from the general manager that they promised.

Great stay

Great stay

Well for starters when we opened the couch bed a syringe fell out!! Staff came to the room and were like oh yeah there is a lot of that around the are! Then when we went to shower there was no shower curtain and we were told we wouldn’t get one until the morning! While we showered then had to spend like 10 min trying to dry the bathroom. The hotel its self was pretty dirty.

Well for starters when we opened the couch bed a syringe fell out!! Staff came to the room and were like oh yeah there is a lot of that around the are! Then when we went to shower there was no shower curtain and we were told we wouldn’t get one until the morning! While we showered then had to spend like 10 min trying to dry the bathroom. The hotel its self was pretty dirty.

Ok

Ok

It was clean, staff was nice, they allow an early check in.

It was clean, staff was nice, they allow an early check in.

Clean enough. Industrial/business park location.

Clean enough. Industrial/business park location.

Overall it was a fine stay. Staff was really great. Room was on the larger size.

Overall it was a fine stay. Staff was really great. Room was on the larger size.

The receptionist was extremely pleasant. Wonderful smile. She was very efficient.

The receptionist was extremely pleasant. Wonderful smile. She was very efficient.

Everything

Everything