Nice place close to Mohegan Sun. Free shuttle or quick Uber ride.

Nice place close to Mohegan Sun. Free shuttle or quick Uber ride.

Came for an event at the casino. Great accomodations!

This property is great! Rooms are clean, comfortable and spacious. They are set up in a way that makes getting ready for the day a breeze. Everyone is so professional and friendly. Great location and free shuttle back and forth to casino on the weekends. This is our go-to place whenever we have anything going on in the area.

This property is great! Rooms are clean, comfortable and spacious. They are set up in a way that makes getting ready for the day a breeze. Everyone is so professional and friendly. Great location and free shuttle back and forth to casino on the weekends. This is our go-to place whenever we have anything going on in the area.

The advertisement indicates the hotel has a restaurant and bar. Well that is a counter in the Lobby with convection heated chicken tenders and boxed cocktails. Breakfast was also less than expected with reheated cold eggs, rotten bananas and hugs in the oatmeal. Otherwise the hotel was satisfactory

The advertisement indicates the hotel has a restaurant and bar. Well that is a counter in the Lobby with convection heated chicken tenders and boxed cocktails. Breakfast was also less than expected with reheated cold eggs, rotten bananas and hugs in the oatmeal. Otherwise the hotel was satisfactory

My initial encounter with the front desk staff was somewhat cold and uncomfortable. I was carded (identification) and asked to give them a credit card for incidentals. I wasn’t told how much would be charged to my card. A $50.00 deposit was initialized. The couple who was being checked in by another person was asked for identification and no credit card plus they were given complimentary water bottles and Gatorade. No such complimentary anything was given to us. We were told that the ice machines were on different floors from where we stayed. Overall, the staff seemed very uptight and unwelcoming.

My initial encounter with the front desk staff was somewhat cold and uncomfortable. I was carded (identification) and asked to give them a credit card for incidentals. I wasn’t told how much would be charged to my card. A $50.00 deposit was initialized. The couple who was being checked in by another person was asked for identification and no credit card plus they were given complimentary water bottles and Gatorade. No such complimentary anything was given to us. We were told that the ice machines were on different floors from where we stayed. Overall, the staff seemed very uptight and unwelcoming.

Great hotel, clean. Offered shuttle to Mohegan

Great hotel, clean. Offered shuttle to Mohegan

Great hotel, breakfast not great…. Terrible powdered eggs, hard, dry home fries… lack of variety. Great hotel otherwise!!

Great hotel, breakfast not great…. Terrible powdered eggs, hard, dry home fries… lack of variety. Great hotel otherwise!!

The only thing I was disappointed about is that the shuttle was not available on the day we stayed and that was not clear when I booked

The only thing I was disappointed about is that the shuttle was not available on the day we stayed and that was not clear when I booked

The property offered room service but never provided room service. The maid never came leaving us with overflowing trash and dirty towels

Great staff. Very friendly and helpful. Rooms are nice and clean.

It was super convenient to the casino. Staff was very friendly and room was great.

It was super convenient to the casino. Staff was very friendly and room was great.

Hotel was great, no complaints. Our room was very clean and we enjoyed our stay. The breakfast was really good but the muffins and donuts were very dry. Overall, even though we only stayed 1 night we will definitely be back when we are in the area again. Great place!

Hotel was great, no complaints. Our room was very clean and we enjoyed our stay. The breakfast was really good but the muffins and donuts were very dry. Overall, even though we only stayed 1 night we will definitely be back when we are in the area again. Great place!

Loved it! Stayed twice in one month. First time though, the bed had been chewed on by a dog. I feel that that should have been replaced or fixed.

Loved it! Stayed twice in one month. First time though, the bed had been chewed on by a dog. I feel that that should have been replaced or fixed.

Great as always

Great as always

Plenty of space and so close to Mohegan Sun. Front desk staff friendly and helpful

Our stay was good but the pool was way to cold and had way to much chlorine in it.

Very disappointed. As soon as I got into the room I noticed an order. Can’t specify exactly what. What really made it worse is when we came back to the room in the afternoon after going to the casino and the room wasn’t cleaned.In the hallway I saw one of the cleaning ladies and asked if she’s going to our room and she said no because I didn’t ask for it. I have been in many hotel in different part of the world and never I had to ask to have the room cleaned it was alway automatically done. Complained and said the same thing that the ladies were almost done for the day but they would try to get someone to do the cleaning. When I booked the rooms I booked 4 rooms for different members of my family. Two rooms were cleaned the other 2 rooms were left undone. Very unprofessional. For the price that I paid not worth the money and will NEVER stay at a Hyatt hotel again.

Very disappointed. As soon as I got into the room I noticed an order. Can’t specify exactly what. What really made it worse is when we came back to the room in the afternoon after going to the casino and the room wasn’t cleaned.In the hallway I saw one of the cleaning ladies and asked if she’s going to our room and she said no because I didn’t ask for it. I have been in many hotel in different part of the world and never I had to ask to have the room cleaned it was alway automatically done. Complained and said the same thing that the ladies were almost done for the day but they would try to get someone to do the cleaning. When I booked the rooms I booked 4 rooms for different members of my family. Two rooms were cleaned the other 2 rooms were left undone. Very unprofessional. For the price that I paid not worth the money and will NEVER stay at a Hyatt hotel again.

the mens room at the pool site was LOCKED. I had to use the ladies room to change into my swim wear

Nice place to stay next to casino without paying the insane casino nightly rate

Nice place to stay next to casino without paying the insane casino nightly rate