We arrived at OYO and went into the office. No one was there. A post it had a phone number to call for help. I called and left a voice-mail saying I am leaving please refund my payment. It looked like an abandoned property. There were many red flags. The owner did call as I was leaving saying someone would be coming to check us in, but I said I did not want to stay there. An employee pulled up as we were pulling out as fast as we could. I am surprised that Expedia would even list this property.

No Hot water and the roo. Was disgusting

No Hot water and the roo. Was disgusting

Upon arrival there was no toilet paper, and towels. There were no garbage cans or microwave or soap or shampoo and A/C, also sometimes does not pick up the phone, also there’s no WiFi

Upon arrival there was no toilet paper, and towels. There were no garbage cans or microwave or soap or shampoo and A/C, also sometimes does not pick up the phone, also there’s no WiFi

bad customer service and very dirty i left because there was visible roaches soon as they opened the door for me to the room that was jammed …. the owner’s daughter saw the roaches as soon as the door opened ….i asked for a refund and the owner denied the refund and said they are not obligated to give me one as per the agreement

bad customer service and very dirty i left because there was visible roaches soon as they opened the door for me to the room that was jammed …. the owner’s daughter saw the roaches as soon as the door opened ….i asked for a refund and the owner denied the refund and said they are not obligated to give me one as per the agreement

The room smelled like pee and smoke. The bed looked like someone just slept in the bed and the blankets were a mess. The entire place looked sketchy.

The room smelled like pee and smoke. The bed looked like someone just slept in the bed and the blankets were a mess. The entire place looked sketchy.

Rooms are disgustingly dirty, room had trash and cigarettes that were probably resently smoke, no light besie two lamps, all electricul outlets didnt work beside one, broken widowns that are tape off, their cleaning guy/girl cause its to of them dont have no idea what they doing, this hotel is nothing like the pictures

Rooms are disgustingly dirty, room had trash and cigarettes that were probably resently smoke, no light besie two lamps, all electricul outlets didnt work beside one, broken widowns that are tape off, their cleaning guy/girl cause its to of them dont have no idea what they doing, this hotel is nothing like the pictures

It was clean. Small shower and the TV was fuzzy. Not very many channels.

It was clean. Small shower and the TV was fuzzy. Not very many channels.

This property was nothing like the pictures. I will not be going back

This property was nothing like the pictures. I will not be going back

The hot water was broken the shower handle was broken there was no heat the bed was dirty but they didn’t seem to care.

The hot water was broken the shower handle was broken there was no heat the bed was dirty but they didn’t seem to care.

Booked a King bed room, was given a Queen bed room. Went to the office, and was told that it was a King. After insisting, was given another room, with a King bed.The room barely had heat, on a 30 degree day. The door had no effective seal. There was a letter taped on the door, warning to not drink the water, even stating boiling would make the water worse The driveway, and parking lot was filled with potholes.Like it had been bombed! Any pictures online must have been taken in the 1950's.My wife wanted to sleep in the car.I'm sure this was a quaint motel in it's day, which is long past. I would avoid this place at all costs.

Booked a King bed room, was given a Queen bed room. Went to the office, and was told that it was a King. After insisting, was given another room, with a King bed.The room barely had heat, on a 30 degree day. The door had no effective seal. There was a letter taped on the door, warning to not drink the water, even stating boiling would make the water worse The driveway, and parking lot was filled with potholes.Like it had been bombed! Any pictures online must have been taken in the 1950's.My wife wanted to sleep in the car.I'm sure this was a quaint motel in it's day, which is long past. I would avoid this place at all costs.

normally do not write reviews, but I had to this time. Please know I only stayed there because I had been driving for 2 days with only 1 hour of sleep. I would have left if I had any more strength to stay woke. I arrived at the hotel around 12:30am-12:45am. I was given the key to room 2. As soon as I walked in, I noticed how cold it was, so I look for anything that could turn up the heat. Found a thermostat, that was blocked at 68 degrees you could not turn the heat up any further. Then I pulled the comforter back to make sure it appeared clean. There was something on the comforter that looked like poop. The shower and toilet were so badly stained. Then to top it off there was a noticed on the door to no drink the water. Now if I cannot drink the water then why would I use it to brush my teeth or wash my body with contaminated water? When I went to the front office to express my grievance, she gave me the keys to room 16. Guess what, that room was cold. But the bed was better. But the toilet, shower, and sink were stained as well. Both bathrooms need to be replaced. We slept in our coats, hats, and gloves to stay warm. This was such a horrible experience. I am disappointed with Oyo hotels in Wilkes-Barre they really need to do better. My overall thoughts are to close this hotel down for a much needed make over!

normally do not write reviews, but I had to this time. Please know I only stayed there because I had been driving for 2 days with only 1 hour of sleep. I would have left if I had any more strength to stay woke. I arrived at the hotel around 12:30am-12:45am. I was given the key to room 2. As soon as I walked in, I noticed how cold it was, so I look for anything that could turn up the heat. Found a thermostat, that was blocked at 68 degrees you could not turn the heat up any further. Then I pulled the comforter back to make sure it appeared clean. There was something on the comforter that looked like poop. The shower and toilet were so badly stained. Then to top it off there was a noticed on the door to no drink the water. Now if I cannot drink the water then why would I use it to brush my teeth or wash my body with contaminated water? When I went to the front office to express my grievance, she gave me the keys to room 16. Guess what, that room was cold. But the bed was better. But the toilet, shower, and sink were stained as well. Both bathrooms need to be replaced. We slept in our coats, hats, and gloves to stay warm. This was such a horrible experience. I am disappointed with Oyo hotels in Wilkes-Barre they really need to do better. My overall thoughts are to close this hotel down for a much needed make over!

I’d like to start by saying something nice, the young woman who eventually came to the front desk to check me in was pleasant and kinda cute in her pajamas and fresh nails. The pit bull behind counter was really sweet…. he was probably warning me to stay away… the lot is overflowing with trash, the pictures on the sight are not anything like the current dilapidated premises… there was hot water, but no heat, the rush of the near by highway traffic was soothing as tried to stay warm under two overused blankets. The pillows would have been fine if they weren’t so thin.. the floor hadn’t been swept, the bathroom .. the shower was covered in mold and brown stains… the sink had a century of hard water stains.. a mouse hole in the anti room was filled with the extra wash cloth.. the microwave, I am b pretty sure whatever was growing in it barked at me when I opened the door… pass this property by… sleep in a dumpster it will be better I am certain of it

I’d like to start by saying something nice, the young woman who eventually came to the front desk to check me in was pleasant and kinda cute in her pajamas and fresh nails. The pit bull behind counter was really sweet…. he was probably warning me to stay away… the lot is overflowing with trash, the pictures on the sight are not anything like the current dilapidated premises… there was hot water, but no heat, the rush of the near by highway traffic was soothing as tried to stay warm under two overused blankets. The pillows would have been fine if they weren’t so thin.. the floor hadn’t been swept, the bathroom .. the shower was covered in mold and brown stains… the sink had a century of hard water stains.. a mouse hole in the anti room was filled with the extra wash cloth.. the microwave, I am b pretty sure whatever was growing in it barked at me when I opened the door… pass this property by… sleep in a dumpster it will be better I am certain of it

Would not refund my deposit. Wanted me to text photos of my card and ID. I slept on top of the covers with all of my clothes on. It was frigid even with the heat turned all the way up. Will never stay at another OYO, let alone this location.

Would not refund my deposit. Wanted me to text photos of my card and ID. I slept on top of the covers with all of my clothes on. It was frigid even with the heat turned all the way up. Will never stay at another OYO, let alone this location.

Checked in, told no towels in room. Staff bought some with a remote. Remote had dead battery, staff told me a fresh battery would be delivered. It wasn't. One light blanket on bed, room was cold. Extra thin blanket drlivered.. Thermostat difficult to figure out. Room stayed very cool. Substandard property.

Checked in, told no towels in room. Staff bought some with a remote. Remote had dead battery, staff told me a fresh battery would be delivered. It wasn't. One light blanket on bed, room was cold. Extra thin blanket drlivered.. Thermostat difficult to figure out. Room stayed very cool. Substandard property.

I arrived at the property and there was no one in the office. Rang the bell and waited about 10 minutes but never saw anyone and never checked in so I went elsewhere.

I arrived at the property and there was no one in the office. Rang the bell and waited about 10 minutes but never saw anyone and never checked in so I went elsewhere.

Horrible everything OMG never again terrible service. Dirty place bad service. Drug use type of environment. Don’t stay! Please!

Horrible everything OMG never again terrible service. Dirty place bad service. Drug use type of environment. Don’t stay! Please!

Horrible, do not go here!! No wifi unless youre in the lobby, no trash cans in room, hot water ran out within 10 mins, wasnt swept, old dirty wash cloth still in bathroom. Pet hair on my towels and bedding. Dead lady bugs squished on wall and curtain. Room looks like it hasn't gotten painted in years. Bathroom door was so dirty it was black. Pics of rooms on hotel.com definitely dont match. When shower is turned on, water leaking from wall and baseboard. Smelled moldy. Customer service is horrible. Not worth the money. 0 Stars!!!