It was in the middle of the storm October I got into Chester at 09-12 walked around for an hour got absolutely soaked . Asked if it was possible to just drop bag off about 10 -30 as check in was not until 13-00. They went out of there way to sort my room out so I could get dry and change my close in my room approximately 2-30 hours earlier.👍❤️

It was in the middle of the storm October I got into Chester at 09-12 walked around for an hour got absolutely soaked . Asked if it was possible to just drop bag off about 10 -30 as check in was not until 13-00. They went out of there way to sort my room out so I could get dry and change my close in my room approximately 2-30 hours earlier.👍❤️

Friendly staff helpfull also easy walking distance to city centre nice safe zrea and very near restaurants cafes etc

Friendly staff helpfull also easy walking distance to city centre nice safe zrea and very near restaurants cafes etc

All the staff were friendly and helpful. The room was large enough for a couple. We stayed there for 5 days on a short break and to see family. The breakfast was exceptional with plenty of choice. We would stay there again when in the area.

All the staff were friendly and helpful. The room was large enough for a couple. We stayed there for 5 days on a short break and to see family. The breakfast was exceptional with plenty of choice. We would stay there again when in the area.

Room was clean. Good tea tray with crisps, biscuits and bottled water in room. Bucket type seat in room was not comfortable. Good choice / selection of breakfast. Rail station was a 10 minute walk. Bus station and city centre were 12 to 15 minute walk. Guest house was on several bus routes.

Room was clean. Good tea tray with crisps, biscuits and bottled water in room. Bucket type seat in room was not comfortable. Good choice / selection of breakfast. Rail station was a 10 minute walk. Bus station and city centre were 12 to 15 minute walk. Guest house was on several bus routes.

Stayed in a beautifully decorated guest house room. Very spacious with large wardrobe and chest of drawers. there was also a fridge and microwave. Big walk in shower and toiletries supplied. Room was very clean and tidy. chocolates on the pillow was a nice touch.

Stayed in a beautifully decorated guest house room. Very spacious with large wardrobe and chest of drawers. there was also a fridge and microwave. Big walk in shower and toiletries supplied. Room was very clean and tidy. chocolates on the pillow was a nice touch.

Very friendly staff. Polite and helpful, made me feel very welcome. I asked for a plate and cutlery and he brought it with him while on the way to my room. Parking was available and there is a very good feeling about the place. I was also introduced to the owner and he was very welcoming, telling me to ask for what every I needed. All I needed was to have my Chinese , shower and sleep. Room was good, clean with lots of complementaries. I seriously recommend the CCH for anyone visiting Chester. Its is very close to so many Restaurants and Bars, the train station and the city centre. Hoole is a lovely part of Chester.

Very friendly staff. Polite and helpful, made me feel very welcome. I asked for a plate and cutlery and he brought it with him while on the way to my room. Parking was available and there is a very good feeling about the place. I was also introduced to the owner and he was very welcoming, telling me to ask for what every I needed. All I needed was to have my Chinese , shower and sleep. Room was good, clean with lots of complementaries. I seriously recommend the CCH for anyone visiting Chester. Its is very close to so many Restaurants and Bars, the train station and the city centre. Hoole is a lovely part of Chester.

From the check in with John to breakfast in the morning this hotel really looks after you. The room was comfortable and the extra's made it feel like a 5* experience. The breakfast had so much choice and what I really liked was that they cooked your egg to order so, nice and fresh when you were ready to choose the bacon, sausage etc. John recommended an italian (Made in Italy) - 5mins walk from hotel for my evening meal - if you get a chance definitely go there you won't be disappointed. Absolutely loved this hotel and have no concerns in recommending them.

From the check in with John to breakfast in the morning this hotel really looks after you. The room was comfortable and the extra's made it feel like a 5* experience. The breakfast had so much choice and what I really liked was that they cooked your egg to order so, nice and fresh when you were ready to choose the bacon, sausage etc. John recommended an italian (Made in Italy) - 5mins walk from hotel for my evening meal - if you get a chance definitely go there you won't be disappointed. Absolutely loved this hotel and have no concerns in recommending them.

Excellent stay, including a great breakfast

Excellent stay, including a great breakfast

The room and bathroom were very clean. Clean towels as required

Overall this property was good the single room i had was clean and tidy and bed was comfortable but could do with being updated and it looked like they were in the process of upgrading rooms in the hotel when i stayed what was really good was having a microwave in the room think all hotels should offer this. Breakfast was in my top 5 with service and variety.

Overall this property was good the single room i had was clean and tidy and bed was comfortable but could do with being updated and it looked like they were in the process of upgrading rooms in the hotel when i stayed what was really good was having a microwave in the room think all hotels should offer this. Breakfast was in my top 5 with service and variety.

Nice and quiet. Work was undergoing in the main building that we wasn’t aware of,

Nice and quiet. Work was undergoing in the main building that we wasn’t aware of,

Very friendly, Rooms clean and have everything needed, Breakfast lovely, local to town, pub opposite so ideal location, will definitely stay again. Thank you

Very friendly, Rooms clean and have everything needed, Breakfast lovely, local to town, pub opposite so ideal location, will definitely stay again. Thank you

The Property was Immaculate From the welcome on arrival from the owner to the service we received, it was fabulous. The plans proposed are very nice and we are sure to take on board the food services proposed for later this year The breakfast was amazing

The Property was Immaculate From the welcome on arrival from the owner to the service we received, it was fabulous. The plans proposed are very nice and we are sure to take on board the food services proposed for later this year The breakfast was amazing

As a busy freelancer, I was looking forward to staying at this period property to work in a different setting. Unfortunately, my room was in the 'cell block' to the rear. A modern, yet very dated, quadrangle of tiny outside rooms. Upon entry, I was greeted with the sound of the neighbour’s TV through the paper-thin walls, replaced in the night with the sound of him snoring and urinating. After running a sink of water to freshen up, I discovered (via my wet socks) that the sink leaked all over the bathroom floor via the overflow or waste. The shower screen lacked a bottom seal, which later added to the flooding. After a sleepless night, I was ‘treated’ to the most basic of English breakfasts (you even get 1 less sausage than in the photo!). Upon returning to my room/cell to continue working, a tradesman commenced external maintenance to the rooms (before 9am). This involved electric drilling, hammering and the hacking up and spitting of phlegm. Other auditory treats in my room (7), which backed onto the kitchen, included staff chatter, constant doorbell chimes and kitchen water/mop buckets continually being drained right outside the room door. So much for the peaceful work break! I complained upon checking out. The new owner told me other local places were even worse (and that he knows because he owns them) and that I should have asked for a better room. No, you should have given me a better room and it’s not ok to charge £40 for those cells.

As a busy freelancer, I was looking forward to staying at this period property to work in a different setting. Unfortunately, my room was in the 'cell block' to the rear. A modern, yet very dated, quadrangle of tiny outside rooms. Upon entry, I was greeted with the sound of the neighbour’s TV through the paper-thin walls, replaced in the night with the sound of him snoring and urinating. After running a sink of water to freshen up, I discovered (via my wet socks) that the sink leaked all over the bathroom floor via the overflow or waste. The shower screen lacked a bottom seal, which later added to the flooding. After a sleepless night, I was ‘treated’ to the most basic of English breakfasts (you even get 1 less sausage than in the photo!). Upon returning to my room/cell to continue working, a tradesman commenced external maintenance to the rooms (before 9am). This involved electric drilling, hammering and the hacking up and spitting of phlegm. Other auditory treats in my room (7), which backed onto the kitchen, included staff chatter, constant doorbell chimes and kitchen water/mop buckets continually being drained right outside the room door. So much for the peaceful work break! I complained upon checking out. The new owner told me other local places were even worse (and that he knows because he owns them) and that I should have asked for a better room. No, you should have given me a better room and it’s not ok to charge £40 for those cells.

This hotel is on the main bus route into the city and so it was great to be able to leave the car there (plenty of parking space), get the bus and enjoy a few drinks at the Christmas market. Staff were very helpful, friendly and efficient. The breakfast service was excellent with lots of choice. The hotel is under new ownership so I hope they will be investing in updating the room decor and facilities as our room and en-suite was "well worn"

This hotel is on the main bus route into the city and so it was great to be able to leave the car there (plenty of parking space), get the bus and enjoy a few drinks at the Christmas market. Staff were very helpful, friendly and efficient. The breakfast service was excellent with lots of choice. The hotel is under new ownership so I hope they will be investing in updating the room decor and facilities as our room and en-suite was "well worn"

Great location near to centre of chester, friendly, helpful staff, plenty of free parking. Hotel is generally a bit 'tired', could do with freshen up/modernisation etc but it was clean and tidy and great for an overnight stay.

Great location near to centre of chester, friendly, helpful staff, plenty of free parking. Hotel is generally a bit 'tired', could do with freshen up/modernisation etc but it was clean and tidy and great for an overnight stay.

Clean, good staff. Great breakfast. Room little basic but fine. Good value if you book on a deal.