We booked this hotel on the understanding there was a restaurant only to get there after a long drive from uk! To it being shut and no bar! On an industrial estate so no where walking distance to anywhere, we also should have had time in the spa to which the receptionist couldn’t speak English and basically said she didn’t understand what we were saying! The most uncomfortable pillows as well! Would not recommend this hotel for €105 euros per night wasn’t happy, coffee machine only gave you 1 Luke warm coffee! So go with refreshments if staying Saturday or Sunday! As closed to get any drinks which we was not made aware of when we booked, so will definitely stay somewhere else on our return journey!

We booked this hotel on the understanding there was a restaurant only to get there after a long drive from uk! To it being shut and no bar! On an industrial estate so no where walking distance to anywhere, we also should have had time in the spa to which the receptionist couldn’t speak English and basically said she didn’t understand what we were saying! The most uncomfortable pillows as well! Would not recommend this hotel for €105 euros per night wasn’t happy, coffee machine only gave you 1 Luke warm coffee! So go with refreshments if staying Saturday or Sunday! As closed to get any drinks which we was not made aware of when we booked, so will definitely stay somewhere else on our return journey!

Far from Bordeaux, but near industrial park, abandoned warehouse, burned out building and trailers. Do I need to say more?

Far from Bordeaux, but near industrial park, abandoned warehouse, burned out building and trailers. Do I need to say more?

Outstanding service, super clean

Outstanding service, super clean

I did not stay at this hotel. I had reserved it but they said that it was forged on their website. They didn't have a room available?? They tried to reach me but couldn't. I did not have a missed call from them. The whole month of traveling I never had any problems staying in contact with the hotel staff except for this one. I had read some reviews about the laziness of the staff but thought we needed to relax and a spa hotel would be perfect. So glad we didn't make it out here. I think if someone books a hotel they should be courteous enough to reach out to them if it isn't available.

I did not stay at this hotel. I had reserved it but they said that it was forged on their website. They didn't have a room available?? They tried to reach me but couldn't. I did not have a missed call from them. The whole month of traveling I never had any problems staying in contact with the hotel staff except for this one. I had read some reviews about the laziness of the staff but thought we needed to relax and a spa hotel would be perfect. So glad we didn't make it out here. I think if someone books a hotel they should be courteous enough to reach out to them if it isn't available.