The hotel itself was nice and clean, no complaints at all. There´s not much to offer outside the hotel though.

The hotel itself was nice and clean, no complaints at all. There´s not much to offer outside the hotel though.

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It was like every other holiday inn. A little dirtier but passable

It was like every other holiday inn. A little dirtier but passable

It was not what we expected. We have stayed in various Holiday Inn Express and they have all been exceptionally clean and well kept. This one in Manzanillo was old, towels were super old, frayed with a tinge of gray not white, shower curtain was torn in different areas.

It was not what we expected. We have stayed in various Holiday Inn Express and they have all been exceptionally clean and well kept. This one in Manzanillo was old, towels were super old, frayed with a tinge of gray not white, shower curtain was torn in different areas.

Beautiful beautiful

Beautiful beautiful

Good breakfast . Good costumer service. Room is very clean

Good breakfast . Good costumer service. Room is very clean

Yurixzi and Patty at the front desk are great. very helpful and informative

Yurixzi and Patty at the front desk are great. very helpful and informative

Great breakfast buffet. Will be staying there again.

Great breakfast buffet. Will be staying there again.

It is like 15-20 minute away from the beach, it’s an inconvenience if traveling with elderly or small children. There is not much around the hotel within walking distance and even to order food for delivery was difficult, I had to order from the restaurants that were approved by the hotel because nobody would deliver to that area. The hotel itself was very clean and complimentary breakfast was good. The pool was nice too; heated, but wish there was a Jacuzzi

Hotel is very clean, the only issue I found is about not being able to find a place to dine walking distance since we didn’t have a car and a couple of the front desk people where too serious

Hotel is very clean, the only issue I found is about not being able to find a place to dine walking distance since we didn’t have a car and a couple of the front desk people where too serious

It’s hot ! The entire hotel is hot ! The rooms are muggy …the floors are dirty . There was no ice in the hotel !… my room description said ocean view there is not one ocean view at all located by a port pier a lot of Noise …never going to this hotel again

Located right off the main road. Friendly staff and the best pillows ever.

Located right off the main road. Friendly staff and the best pillows ever.

The breakfast was amazing!!!!

Recomendable

Great service

Great service

Overall it was okay. But there was at best lukewarm water. So i left after 2 nights. Otherwise I would have stayed longer.

Overall it was okay. But there was at best lukewarm water. So i left after 2 nights. Otherwise I would have stayed longer.

The room had all the cleanliness and comfort you'd expect from holiday inn, so no complaints there. By far the comfiest beds in all of Mexico. The problem for me is the location but moreso the lack of parking lot security. This is inarguably the bad part of town. There are no cameras, no fences. There is a gate but it is only monitored a few hours per day. The security guards are afraid of walking alone. The police came on our first night because someone was trying to break into a car and attacking people with a screwdriver. The bank they share a parking lot with has a history of robberies in the parking lot. I appreciate your dedication to consistency holiday inn, but you need to adapt to your environment. Other: Housekeeping kept forgetting to give us things like a bag for the ice bucket, more coffee, and almost refused to give us a 4th towel for our 4th guest. Outside smells like a sewer so the balcony is worthless (and only available on the second floor btw). The room is so hot you can't breathe when you first show up, because you have to put your key in for the air conditioning to turn on and it takes about an hour to cool the room. After that it's fine, just leave one of your keys in when you leave the room. We forgot our key twice and neither time did they ask to see ID, just asked us what room we're in and made a new key based on our word. Convenient, yes, but I'd rather see a dedication to protocol. The beans and eggs at breakfast are actually really good though.

The room had all the cleanliness and comfort you'd expect from holiday inn, so no complaints there. By far the comfiest beds in all of Mexico. The problem for me is the location but moreso the lack of parking lot security. This is inarguably the bad part of town. There are no cameras, no fences. There is a gate but it is only monitored a few hours per day. The security guards are afraid of walking alone. The police came on our first night because someone was trying to break into a car and attacking people with a screwdriver. The bank they share a parking lot with has a history of robberies in the parking lot. I appreciate your dedication to consistency holiday inn, but you need to adapt to your environment. Other: Housekeeping kept forgetting to give us things like a bag for the ice bucket, more coffee, and almost refused to give us a 4th towel for our 4th guest. Outside smells like a sewer so the balcony is worthless (and only available on the second floor btw). The room is so hot you can't breathe when you first show up, because you have to put your key in for the air conditioning to turn on and it takes about an hour to cool the room. After that it's fine, just leave one of your keys in when you leave the room. We forgot our key twice and neither time did they ask to see ID, just asked us what room we're in and made a new key based on our word. Convenient, yes, but I'd rather see a dedication to protocol. The beans and eggs at breakfast are actually really good though.

Great stay

Great stay