The flat is as pictured and was pretty clean however I did have to wash the mug before I used it because there were marks in it. There were marks across the walls and the skirting was coming off in places, alongside a picture which had fallen off its hanging and wedged itself into the gap by the radiator. The towel rail in the shower room didn’t work and was rusty. Initially I was given a room which stank of mouldy food and the man on reception moved me to another room straight away. Don’t stay here if you’re a light sleeper, the is no soundproofing both within the apartments and outside, especially an issue when the person staying in the room next to you decides to have a phone conversation at 6:30am for the whole floor to hear. The housekeepers also do not respect the fact that people may be sleeping past 09:30 and were often talking loudly. Generally you will hear doors slamming and noise from outside. The blinds are also not fantastic so the light wakes you up despite using an eye mask and there is also a motion sensor light in the hall and toilet which take an age to go off so if you go to toilet in the middle of the night it’s very disturbing. The laundry was often full of internal washing, you also need a £1 coin to use it. Location cannot be faulted and handy to have a kitchen but without a toaster which seems very basic. Probably wouldn’t stay again because I value my sleep.

The flat is as pictured and was pretty clean however I did have to wash the mug before I used it because there were marks in it. There were marks across the walls and the skirting was coming off in places, alongside a picture which had fallen off its hanging and wedged itself into the gap by the radiator. The towel rail in the shower room didn’t work and was rusty. Initially I was given a room which stank of mouldy food and the man on reception moved me to another room straight away. Don’t stay here if you’re a light sleeper, the is no soundproofing both within the apartments and outside, especially an issue when the person staying in the room next to you decides to have a phone conversation at 6:30am for the whole floor to hear. The housekeepers also do not respect the fact that people may be sleeping past 09:30 and were often talking loudly. Generally you will hear doors slamming and noise from outside. The blinds are also not fantastic so the light wakes you up despite using an eye mask and there is also a motion sensor light in the hall and toilet which take an age to go off so if you go to toilet in the middle of the night it’s very disturbing. The laundry was often full of internal washing, you also need a £1 coin to use it. Location cannot be faulted and handy to have a kitchen but without a toaster which seems very basic. Probably wouldn’t stay again because I value my sleep.

Great location , very good , check in , best to park in Barcode carpark

Great location , very good , check in , best to park in Barcode carpark

Great place to stay. Close to amenities. Little noisy from the clubs, but i was so tired, i went to sleep quickly.

If it were not for the location, I would not stay again. There for 11 days and our room was smaller with 2 people. The toilet room was much smaller and toilet itself placed about 9” from heated towel rack. With the time of stay, we were placed in room #9 on first floor and on the street side. Who places with a long stay on the noisy street side? We also had a problem checking in. I advised their management with updated travel plans, a week before travel. They never responded. We showed up exactly when I thought we would arrive. No one was available to check us in for 15 minutes. This hotel has an after hours buzzer to notify the desk. The problem is that we arrived during normal operating hours. They just had poor communication. The excuse I got after was the desk operator was helping another guest with their bags. The funny part of this is that their computer was not set up at the desk. The elevator and hallways were often filled with linens to be changed or washer filled with management’s laundry. This made the use of the inside machines to be used. This time’s stay was definitely not better than last years. I will be looking elsewhere next year.

If it were not for the location, I would not stay again. There for 11 days and our room was smaller with 2 people. The toilet room was much smaller and toilet itself placed about 9” from heated towel rack. With the time of stay, we were placed in room #9 on first floor and on the street side. Who places with a long stay on the noisy street side? We also had a problem checking in. I advised their management with updated travel plans, a week before travel. They never responded. We showed up exactly when I thought we would arrive. No one was available to check us in for 15 minutes. This hotel has an after hours buzzer to notify the desk. The problem is that we arrived during normal operating hours. They just had poor communication. The excuse I got after was the desk operator was helping another guest with their bags. The funny part of this is that their computer was not set up at the desk. The elevator and hallways were often filled with linens to be changed or washer filled with management’s laundry. This made the use of the inside machines to be used. This time’s stay was definitely not better than last years. I will be looking elsewhere next year.

Whilst clean and functional theses apartment are Spartan and not comfortable. The minimalist style is not warm and welcoming. On the surface everything looks clean and fresh but on closer inspection the quality of the finish is poor. The administration at booking in and out is laborious as they are unable to preauthorise a deposit and do not have a system to automatically repay. This causes problems if you check out before the front desk is open. I would only repeat my stay if all other options in Plymouth were exhausted