i booked pool vill room two days .1:room no wifi 2:room no electricity and water making i have to change my room at 1 am 3:serivce phone always no one ask 4;everywhere is not clean

Booked on a holiday weekend at a triple inflated price, my choice of course but a choice I would not make again. The hotel is tired and in need of an overhaul, the stairs up the cliff are poorly built and maintained and I would not recommend a room on the side of the hill. This is a budget hotel with an inflated price tag, there are much better options on Koh Chang.

Booked on a holiday weekend at a triple inflated price, my choice of course but a choice I would not make again. The hotel is tired and in need of an overhaul, the stairs up the cliff are poorly built and maintained and I would not recommend a room on the side of the hill. This is a budget hotel with an inflated price tag, there are much better options on Koh Chang.

We stayed at a room, littlebit away from the resort. We was aware of that from when we order'ed, so all ok. The rooms we had was simpel but ok. I think the other rooms on the resort was in a better class.. The reesort itself was very Nice. The Beach and the location was all perfect. And the staff was very helpful, smiling and serviceminded. I will come back.

We stayed at a room, littlebit away from the resort. We was aware of that from when we order'ed, so all ok. The rooms we had was simpel but ok. I think the other rooms on the resort was in a better class.. The reesort itself was very Nice. The Beach and the location was all perfect. And the staff was very helpful, smiling and serviceminded. I will come back.

Incredible bad experience! It is never a 3,5 star. Rather Guesthouse-level. Standard rooms are separate from main building and should be demolished (I wonder how people can sleep there - may-be only if you are totally drunk!!). "Deluxe" means moisture, dirty, insects, cockroach-boxes under the bed etc. Really a nightmare. I had to cancel the booking and lost some of the paid-in money, because non-refundable and fortunately I could find a very nice hotel nearby (4 star).

Incredible bad experience! It is never a 3,5 star. Rather Guesthouse-level. Standard rooms are separate from main building and should be demolished (I wonder how people can sleep there - may-be only if you are totally drunk!!). "Deluxe" means moisture, dirty, insects, cockroach-boxes under the bed etc. Really a nightmare. I had to cancel the booking and lost some of the paid-in money, because non-refundable and fortunately I could find a very nice hotel nearby (4 star).

The resort is super charming with a beautiful garden, perfect pool, outstanding infinity pool, children friendly staff and beach, excellent massage - both the setting and staff, very nice barbeque on the beach, an overall welcoming, relaxing and lovely atmosphere (much more charming decorating than other resorts in the area). The breakfast is ok, but terrible coffee. The room was nice, excellent king size bed, clean, with wifi and TV, but make sure if you book a standard room not to get the rooms on the other side of the road (the non-ocean side called the yellow rooms) -we had to insist to stay at the actual resort, and they were luckily very nice about changing our room.

The resort is super charming with a beautiful garden, perfect pool, outstanding infinity pool, children friendly staff and beach, excellent massage - both the setting and staff, very nice barbeque on the beach, an overall welcoming, relaxing and lovely atmosphere (much more charming decorating than other resorts in the area). The breakfast is ok, but terrible coffee. The room was nice, excellent king size bed, clean, with wifi and TV, but make sure if you book a standard room not to get the rooms on the other side of the road (the non-ocean side called the yellow rooms) -we had to insist to stay at the actual resort, and they were luckily very nice about changing our room.

We stay only one night, but it was nice. I recommand this hotel for the big rooms and well located.

We stay only one night, but it was nice. I recommand this hotel for the big rooms and well located.

The room was clean and the view amazing. The staff is very friendly and very helpful. I would stay there again. Nice that breakfast was included. Beach was awesome. Good offer of a private or semi private all day snorkeling tour. I would stay here again.

The room was clean and the view amazing. The staff is very friendly and very helpful. I would stay there again. Nice that breakfast was included. Beach was awesome. Good offer of a private or semi private all day snorkeling tour. I would stay here again.