We were extremely happy with our stay at Decanter Hotel! Perfect location in the center of Old San Juan with access to everything in the area.

Beautiful property in the Old San Juan area! The staff was extremely friendly and accommodating. Conveniently located close to local shops and stores in the area. Can get a bit noisy on the weekends but that is to be expected given the area you are in !

Quiet gem in the heart of old San Juan. Walkable to dining and shopping options!

If you're looking to stay in a clean, well run, affordable place in the heart of Old San Juan, this place is PERFECT. The staff is friendly. The roof top tapas bar is great. And you are literally staying at the first constructed area of Old San Juan - right next to the Cathedral, 100 meters from the Red Gate, minutes from El Morro. Absolutely great!

We loved the rooftop bar!

Beautiful hotel. Friendly staff

Beautiful hotel. Friendly staff

The hotel itself is nice. The room was clean, tall ceilings, and very good A/C. Our problem was that it is very noisy at night. Even with earplugs, pillows over head, the noise of the drunken people leaving the bar that was just below our window was tough. We likely will not stay at this hotel again.

The hotel itself is nice. The room was clean, tall ceilings, and very good A/C. Our problem was that it is very noisy at night. Even with earplugs, pillows over head, the noise of the drunken people leaving the bar that was just below our window was tough. We likely will not stay at this hotel again.

Nice hotel in excellent location. Staff was friendly and helpful. The balcony was great! I would definitely stay here again.

Nice hotel in excellent location. Staff was friendly and helpful. The balcony was great! I would definitely stay here again.

Hotel was super nice and the staff was amazing. I gave the hotel 4 stars because the rooftop bar was only open in the weekend. i stood there during the week and didn't have access to the rooftop nor had the opportunity to enjoy any amenities. Would have liked access and a choice of a bar onsite.

Hotel was super nice and the staff was amazing. I gave the hotel 4 stars because the rooftop bar was only open in the weekend. i stood there during the week and didn't have access to the rooftop nor had the opportunity to enjoy any amenities. Would have liked access and a choice of a bar onsite.

This hotel is in a convenient location is Old San Juan. It was a charming place and had everything we needed and the room comfortable, and clean. Coffee maker for espresso and lattes. The roof top bar provided a beautiful view of the city. Very friendly staff. Would stay again.

This hotel is in a convenient location is Old San Juan. It was a charming place and had everything we needed and the room comfortable, and clean. Coffee maker for espresso and lattes. The roof top bar provided a beautiful view of the city. Very friendly staff. Would stay again.

Property was completely inflexible with my reservation when a Tropical Storm (Ernesto) came through and my plane flight was changed to the next day I was supposed to arrive. I was scheduled to stay at this hotel my first night. I missed the window to move or change my date by less than one day (which was still 3 days before my original arrival date). I didn’t even want to cancel but wanted to move my reservation to later in the week. Hotels.com reached out on my behalf about moving the reservation, as did I but they would not budge and I lost my money (several hundred) for the hotel room. Completely sad that they have such a rigid, inflexible policy in the event of a natural disaster. Seems more than a little unfair when it was completely out of my hands because of flights.

Property was completely inflexible with my reservation when a Tropical Storm (Ernesto) came through and my plane flight was changed to the next day I was supposed to arrive. I was scheduled to stay at this hotel my first night. I missed the window to move or change my date by less than one day (which was still 3 days before my original arrival date). I didn’t even want to cancel but wanted to move my reservation to later in the week. Hotels.com reached out on my behalf about moving the reservation, as did I but they would not budge and I lost my money (several hundred) for the hotel room. Completely sad that they have such a rigid, inflexible policy in the event of a natural disaster. Seems more than a little unfair when it was completely out of my hands because of flights.

Staff was friendly and helpful, and the location is perfect for exploring Old San Juan.

Staff was friendly and helpful, and the location is perfect for exploring Old San Juan.

They had an amazing staff!!!

They had an amazing staff!!!

Unique hotel in excellent location in the heart of Old San Juan. We enjoyed our king balcony room, watching people walk by day and night. The staff was so friendly and helpful, especially Natalia and Cain! Hotel,parking is valet only but we parked at La Puntilla lot a few blocks away for a $3 a day bargain price. Excellent property for exploring San Juan.

Towels were dark and are in need of a really good wash. However, the staff were friendly. The hotel was okay near everything in old San Juan.

Towels were dark and are in need of a really good wash. However, the staff were friendly. The hotel was okay near everything in old San Juan.

For our first trip to Puerto Rico and Old San Juan. I think the 3 of us picked a good hotel with nice decor that is in a central location to all the places you would want to visit. We walked everywhere. The staff were friendly and helpful.

For our first trip to Puerto Rico and Old San Juan. I think the 3 of us picked a good hotel with nice decor that is in a central location to all the places you would want to visit. We walked everywhere. The staff were friendly and helpful.

Hotel was beautiful and wet clean

Hotel was beautiful and wet clean

We loved every single staff member ! Everybody was super accommodating and nice! The hotel is in a greattttt location, we loved to be able to walk around and explore. One thing I did not like but it’s just preference was the lighting in the room, we were two girls staying in one room and there wasn’t enough areas to get ready other than the restroom. The other mirror in the closet did not have light by it (or I couldn’t find any at least). Also it was just a bit strange to have VIP access and have a room on the first floor, we could hear everybody and sometimes would get waken up by people near our room. Other than that our stay was amazing!

I loved the room and it was very clean the balcony was a great feature looking over the streets of old san juan. The roof top bar was amazing. Disappointed the restaurant and roof top didnt open till dinner. The also dont have a luggage cart to help you to ur room. For a quick trip thats fine but i stayed there my last 2 nites of a 2 week trip and had to do 3 trips up and own for all my stuff. They should have a cart.

I loved the room and it was very clean the balcony was a great feature looking over the streets of old san juan. The roof top bar was amazing. Disappointed the restaurant and roof top didnt open till dinner. The also dont have a luggage cart to help you to ur room. For a quick trip thats fine but i stayed there my last 2 nites of a 2 week trip and had to do 3 trips up and own for all my stuff. They should have a cart.

We loved every single staff member ! Everybody was super accommodating and nice! The hotel is in a greattttt location, we loved to be able to walk around and explore. One thing I did not like but it’s just preference was the lighting in the room, we were two girls staying in one room and there wasn’t enough areas to get ready other than the restroom. The other mirror in the closet did not have light by it (or I couldn’t find any at least). Also it was just a bit strange to have VIP access and have a room on the first floor, we could hear everybody and sometimes would get waken up by people near our room. Other than that our stay was amazing!