Reeza, front desk person found us a top sheet and wash clothes. A rarity in Zurich. Breakfast jam delicious, sprayer in shower powerful Higher than normal temperatures required portable AC with Reeza set up. Maria Plano, Texas

Reeza, front desk person found us a top sheet and wash clothes. A rarity in Zurich. Breakfast jam delicious, sprayer in shower powerful Higher than normal temperatures required portable AC with Reeza set up. Maria Plano, Texas

This was an amazing huge 3 BR and 3 bath penthouse that is as wonderful as it looks online and even better in person except warning much of Europe has no air conditioning but they had air conditioners and fans in the unit to use which was much appreciated. Really enjoyed sitting outside on the patio furniture as well. There is a very modern kitchen but no dishes only cups and glasses and a fully stocked minibar. The beds were comfortable and the bathrooms are even nicer than they look in the pictures. Really enjoyed our stay and the free included breakfast. The elevator opens up right at the door of your room. Felt very luxurious.

This was an amazing huge 3 BR and 3 bath penthouse that is as wonderful as it looks online and even better in person except warning much of Europe has no air conditioning but they had air conditioners and fans in the unit to use which was much appreciated. Really enjoyed sitting outside on the patio furniture as well. There is a very modern kitchen but no dishes only cups and glasses and a fully stocked minibar. The beds were comfortable and the bathrooms are even nicer than they look in the pictures. Really enjoyed our stay and the free included breakfast. The elevator opens up right at the door of your room. Felt very luxurious.

It was a great room, very large with multiple bedrooms. Fantastic kitchen area, modern and spacious. There was a very nice complimentary breakfast. The only issue was no AC and it it was in the high 20's while we were there. There was as small portable AC unit but there was no way to properly vent it so hot air was being pushed out to the hallway. We did have the windows open but there are no screens so a few bugs got in. Overall it was a beautiful place and would recommend it.

It was a great room, very large with multiple bedrooms. Fantastic kitchen area, modern and spacious. There was a very nice complimentary breakfast. The only issue was no AC and it it was in the high 20's while we were there. There was as small portable AC unit but there was no way to properly vent it so hot air was being pushed out to the hallway. We did have the windows open but there are no screens so a few bugs got in. Overall it was a beautiful place and would recommend it.

A now accustomed special welcome from key staff. A lovely room accompanied by a tasty breakfast next morning

A now accustomed special welcome from key staff. A lovely room accompanied by a tasty breakfast next morning

Very clean, close to restaurants and grocery, minutes away from airport, delicious fresh breakfast, excellent customer service

Very clean, close to restaurants and grocery, minutes away from airport, delicious fresh breakfast, excellent customer service

Good value for the money in a mostly residential neighborhood. Easy walk to tram stop and service to airport (5 minutes) and downtown (20 minutes). Be aware that the hotel is under a flight pattern and jets are quite loud during daylight hours. But first rate lodging overall.

Good value for the money in a mostly residential neighborhood. Easy walk to tram stop and service to airport (5 minutes) and downtown (20 minutes). Be aware that the hotel is under a flight pattern and jets are quite loud during daylight hours. But first rate lodging overall.

The fact I we prevented from staying. We arrived at 00.30h. Doors were locked with no clear instructions and out of hours contact phone not answered. Our late arrival was due to 2hr flight delay due to adverse weather at Zurich airport affecting all inbound and outgoing flights. Fortunately we found a nearby hotel but at a higher cost. The following morning we received a video message sent at 22.45 with instructions on how to access room key in secure box. A 2nd text message sent at 23.48 said “Hello, unfortunately there was an overbooking and for this reason you cannot stay with us today. The money that was debited from you has already been returned. Best regards. The Gate Team”. Earlier in the day I phoned 5 times using the contact number on the Hotel.com App. Every time, it went to voicemail with a German-only message. I am not happy with this experience: I pre-booked several weeks earlier, I used the contact number provided in confirmation email, and had no reply from the hotel until 22.45 (when I was airborne) which was followed by a contradictory text close to midnight announcing an overbooking. Whilst the money has been refunded, I had to pay an extra £30 excluding breakfast. I am also seeking compensation for unwanted disruption and stress.

The fact I we prevented from staying. We arrived at 00.30h. Doors were locked with no clear instructions and out of hours contact phone not answered. Our late arrival was due to 2hr flight delay due to adverse weather at Zurich airport affecting all inbound and outgoing flights. Fortunately we found a nearby hotel but at a higher cost. The following morning we received a video message sent at 22.45 with instructions on how to access room key in secure box. A 2nd text message sent at 23.48 said “Hello, unfortunately there was an overbooking and for this reason you cannot stay with us today. The money that was debited from you has already been returned. Best regards. The Gate Team”. Earlier in the day I phoned 5 times using the contact number on the Hotel.com App. Every time, it went to voicemail with a German-only message. I am not happy with this experience: I pre-booked several weeks earlier, I used the contact number provided in confirmation email, and had no reply from the hotel until 22.45 (when I was airborne) which was followed by a contradictory text close to midnight announcing an overbooking. Whilst the money has been refunded, I had to pay an extra £30 excluding breakfast. I am also seeking compensation for unwanted disruption and stress.

This hotel was great for what we needed. Allowed us to checkin early. Accomidated any request. Rooms were nice and clean and i enjoyed the balcony. Just to sit and relax. Thank you!

This hotel was great for what we needed. Allowed us to checkin early. Accomidated any request. Rooms were nice and clean and i enjoyed the balcony. Just to sit and relax. Thank you!

Love staff and location

The Gate is a wonderful gem. We booked in here for the last night of our trip so as to have an easy trip to the airport. The hotel is situated in a nice quiet residential area but various restaurants are an easy walk away. The entire staff was most friendly and helpful, the hotel’s condition and cleanliness are superb, and the entire stay was super comfortable. All that and the price was very reasonable. The Gate is most highly recommended.

Love staff and location

The Gate is a wonderful gem. We booked in here for the last night of our trip so as to have an easy trip to the airport. The hotel is situated in a nice quiet residential area but various restaurants are an easy walk away. The entire staff was most friendly and helpful, the hotel’s condition and cleanliness are superb, and the entire stay was super comfortable. All that and the price was very reasonable. The Gate is most highly recommended.

Good customer service

Good customer service

Gate Hotel was nice, but our room was small. The staff was excellent & helpful re: directions to tram to take us to Zurich centre. We toured Old Town Zurich & enjoyed our short time in Zurich very much.

Gate Hotel was nice, but our room was small. The staff was excellent & helpful re: directions to tram to take us to Zurich centre. We toured Old Town Zurich & enjoyed our short time in Zurich very much.

Great property and excellent staff, will go back again!

Great property and excellent staff, will go back again!

Staff was very friendly. Breakfast wasn’t as great as I expected based on the previous reviews.

Staff was very friendly. Breakfast wasn’t as great as I expected based on the previous reviews.

Hôtel is nice but there was no AC in the building, they provided me a fan, it’s didn’t work.

Hôtel is nice but there was no AC in the building, they provided me a fan, it’s didn’t work.

Excellent service,

Excellent service,