Late night arrival but the staff were very helpful and we were still able to be served dinner; which was excellent! The Chef even helped us with our bags!

Not comfortable. Twin beds very narrow. No headboard, pillow kept falling off. No elevator many stairs. One set had no handrail. The very second breakfast was over the food and coffee were cleared. No time for second coffee. Would not stay here again.

The room was VERY basic, the bathroom was tiny and the shower leaked all over the floor so it was completely flooded. The dinner provided was quite nice Overall so over-priced - but I am guessing they can do that as there is so little accomodation options in Flam

The room was VERY basic, the bathroom was tiny and the shower leaked all over the floor so it was completely flooded. The dinner provided was quite nice Overall so over-priced - but I am guessing they can do that as there is so little accomodation options in Flam

It was super expensive but did not have much value. Not worth the money at all.

It was super expensive but did not have much value. Not worth the money at all.

we didn't have much choice! all of hotel in the area was full. Overall this was okay.

we didn't have much choice! all of hotel in the area was full. Overall this was okay.

Worst room in a four country vacation. Pros: it is a room indoors. Good view. Great breakfast and dinner. Cons. Very dirty. Moldy. Missing paint. Molded water standing in toilet cleaner. Extremely small room. Had to literally throw my shoulder into the door to get it open. Couldn’t easily walk into our room because of piles of dirty laundry in sacks. Around midnight staff began moving the laundry and were super loud.

Worst room in a four country vacation. Pros: it is a room indoors. Good view. Great breakfast and dinner. Cons. Very dirty. Moldy. Missing paint. Molded water standing in toilet cleaner. Extremely small room. Had to literally throw my shoulder into the door to get it open. Couldn’t easily walk into our room because of piles of dirty laundry in sacks. Around midnight staff began moving the laundry and were super loud.

Cant beat the view

Cute hotel. loved that meals were included. great for stay with dog. great location.

Cant beat the view

Cute hotel. loved that meals were included. great for stay with dog. great location.

Very clean property with a nice view. Tiny tiny rooms with even tinier bathrooms. It felt like being in a room on a cruise ship. If it hadn’t been so expensive, that would all have been OK, but for the price it was not worth it.

Very clean property with a nice view. Tiny tiny rooms with even tinier bathrooms. It felt like being in a room on a cruise ship. If it hadn’t been so expensive, that would all have been OK, but for the price it was not worth it.

Great view of the fjord. Close toneverthing and walkable

Great view of the fjord. Close toneverthing and walkable

Highly recommended - excellent view! Short easy walk from train station/port. Great food. Definitely worth staying in Flam to get the full Norway in a nutshell experience - otherwise too rushed.

Highly recommended - excellent view! Short easy walk from train station/port. Great food. Definitely worth staying in Flam to get the full Norway in a nutshell experience - otherwise too rushed.

I recently stayed at Heimly in Flåm, Norway, for two nights, and I must say, it was a thoroughly disappointing experience. Despite paying nearly $400 per night, the service we received was far from what we expected. Our troubles began immediately upon arrival. The reception staff, particularly one individual, was incredibly rude and unaccommodating. On the first night, we were forced to change rooms, a major inconvenience that disrupted our stay. This move was neither explained nor apologized for, adding to our frustration. The dining experience was equally unpleasant. Despite the restaurant having ample space, the same receptionist refused to seat us. Her demeanor made us feel like unwelcome intruders rather than valued guests at an upscale establishment. It was as though we were employees being ordered around rather than paying customers. Also they only have 1 Regualr key per room, so if you misplaced your key, your locked out of your room for the night, and they won’t help you!! Because it’s your fault you lost your key right? Overall, the service was appalling and completely tarnished what should have been a memorable stay in Flåm. The hotel's management needs to seriously address their staff's attitude and customer service standards. For the high price we paid, we expected far better treatment and a more welcoming atmosphere. I would not recommend this hotel to anyone seeking a pleasant and enjoyable stay.

I recently stayed at Heimly in Flåm, Norway, for two nights, and I must say, it was a thoroughly disappointing experience. Despite paying nearly $400 per night, the service we received was far from what we expected. Our troubles began immediately upon arrival. The reception staff, particularly one individual, was incredibly rude and unaccommodating. On the first night, we were forced to change rooms, a major inconvenience that disrupted our stay. This move was neither explained nor apologized for, adding to our frustration. The dining experience was equally unpleasant. Despite the restaurant having ample space, the same receptionist refused to seat us. Her demeanor made us feel like unwelcome intruders rather than valued guests at an upscale establishment. It was as though we were employees being ordered around rather than paying customers. Also they only have 1 Regualr key per room, so if you misplaced your key, your locked out of your room for the night, and they won’t help you!! Because it’s your fault you lost your key right? Overall, the service was appalling and completely tarnished what should have been a memorable stay in Flåm. The hotel's management needs to seriously address their staff's attitude and customer service standards. For the high price we paid, we expected far better treatment and a more welcoming atmosphere. I would not recommend this hotel to anyone seeking a pleasant and enjoyable stay.

Lovely having a 3 course dinner as part of our stay. Cosy, friendly service. The single beds and bathroom were very small otherwise everything was very comfortable. Homely areas to relax inside and out.

Lovely having a 3 course dinner as part of our stay. Cosy, friendly service. The single beds and bathroom were very small otherwise everything was very comfortable. Homely areas to relax inside and out.

We stayed at Heimly for 1 night while we were in flam. It was a great choice as some of the other hotels closer to the railway station would’ve had the view of cruise ships I think. This is about half a Km away from the centre hence we got an unblocked view of the fjords. I would definitely stay here next time if I want to stay in Flam. However we may stay in some other places close to flam that are equally beautiful and cheaper as well. The room is pretty average, small size. The bathroom is really really tiny. Average toiletries provided. The only thing about the room great was the fjord view. The bf was basic but adequate. Our package included dinner that was very nice and served very well too.

We stayed at Heimly for 1 night while we were in flam. It was a great choice as some of the other hotels closer to the railway station would’ve had the view of cruise ships I think. This is about half a Km away from the centre hence we got an unblocked view of the fjords. I would definitely stay here next time if I want to stay in Flam. However we may stay in some other places close to flam that are equally beautiful and cheaper as well. The room is pretty average, small size. The bathroom is really really tiny. Average toiletries provided. The only thing about the room great was the fjord view. The bf was basic but adequate. Our package included dinner that was very nice and served very well too.

Amazing view, clean rooms, and nice staff. They had both FREE breakfast AND dinner. The dinner was like a 3 course meal too. Very impressive.

A little rustic mixed with charm. Right on the water with the best view of the fjord

Room had a gorgeous view!! Hotel offered both dinner and breakfast- very good!

Room had a gorgeous view!! Hotel offered both dinner and breakfast- very good!

Wonderful location, good friendly efficient staff. And the food was superb - way better than what I was expecting - excellent healthy hiking food. V tasty

The property was a great find! It had everything we wanted, plus we got dinner and breakfast with our stay. It was very good food, too! The staff was helpful, as well. I definitely recommend this place to others.