I book a non-smoking room but was allocated with smoking room. Need to pay extra for the nonsmoking room. They said I had requested but is not confirmed by the hotel! Hotel lobby is at 1st floor and the elevator is hidden. After checkout, the hotel staff is not helping to bring down luggage to ground floor. After asking then he activated the elevator so that i can access to ground floor. The bed size for twin sharing and single are the same: only 120cm width! Very disappointed and regret to book this hotel. Attach photos is the stairs to lobby

I book a non-smoking room but was allocated with smoking room. Need to pay extra for the nonsmoking room. They said I had requested but is not confirmed by the hotel! Hotel lobby is at 1st floor and the elevator is hidden. After checkout, the hotel staff is not helping to bring down luggage to ground floor. After asking then he activated the elevator so that i can access to ground floor. The bed size for twin sharing and single are the same: only 120cm width! Very disappointed and regret to book this hotel. Attach photos is the stairs to lobby

Located within the main city area and close to department stores and cafes. Short morning walk to Meriken Park, Chinatown, Motomachi. We had lovely Boston lobster roll at Luke's.

Located within the main city area and close to department stores and cafes. Short morning walk to Meriken Park, Chinatown, Motomachi. We had lovely Boston lobster roll at Luke's.